Question 1

Which of the following statements is true regarding learning outcomes?

Accepted Answer

A) There are two main categories,knowledge and skill. 
B) To assess knowledge,you will need to develop a knowledge test. 
C) Learning must be determined within the first 2 weeks after training. 
D) It is sometimes useful to assess learning periodically during training. 
A) There are two main categories,knowledge and skill. 
B) To assess knowledge,you will need to develop a knowledge test. 
C) Learning must be determined within the first 2 weeks after training. 
D) It is sometimes useful to assess learning periodically during training. D

Question 2

Which of the following times is best for providing the opportunity to complete a reaction questionnaire?

Accepted Answer

A) During training (after each segment) 
B) Immediately following training 
C) One or two months after training 
D) A or B,depending on what information you are after 
E) A,B,or C,depending on what information you are after 
A) During training (after each segment) 
B) Immediately following training 
C) One or two months after training 
D) A or B,depending on what information you are after 
E) A,B,or C,depending on what information you are after E

Question 3

Which kind of analysis compares the monetary cost of training with the intangible or nonmonetary results?

Accepted Answer

A) Cost saving 
B) Cost effectiveness 
C) Cost benefit 
D) All of the above 
A) Cost saving 
B) Cost effectiveness 
C) Cost benefit 
D) All of the above C

Question 4

The trainees are very interested in obtaining the process evaluation data.

Accepted Answer

A) True 
 B)False

Question 5

Which of the following is NOT listed as a threat to internal validity?

Accepted Answer

A) Maturation 
B) Testing 
C) Instrumentation 
D) Statistical regression 
E) Reaction to evaluation 
A) Maturation 
B) Testing 
C) Instrumentation 
D) Statistical regression 
E) Reaction to evaluation

Question 6

Which of the following are reasons usually given by managers for not evaluating training?

Accepted Answer

A) Nothing to evaluate 
B) Too complex a job 
C) No one cares about the evaluation 
D) Both A & C 
E) All of the above 
A) Nothing to evaluate 
B) Too complex a job 
C) No one cares about the evaluation 
D) Both A & C 
E) All of the above

Question 7

Outcome evaluation determines

Accepted Answer

A) The learning outcomes. 
B) How well the training accomplished its goals. 
C) How well the trainer covered the objectives. 
D) None of the above. 
A) The learning outcomes. 
B) How well the training accomplished its goals. 
C) How well the trainer covered the objectives. 
D) None of the above.

Question 8

Which of the following is NOT obtained from a reaction questionnaire?

Accepted Answer

A) Facilities issues 
B) Trainer issues 
C) Amount of learning 
D) Perceived value of training 
E) Relevance of training 
A) Facilities issues 
B) Trainer issues 
C) Amount of learning 
D) Perceived value of training 
E) Relevance of training

Question 9

The training manager is likely interested in which of the evaluation outcomes?

Accepted Answer

A) Reaction,learning,and behavior 
B) Reaction,learning,behavior,and results 
C) Learning and behavior 
D) Behavior and results 
E) None of the above 
A) Reaction,learning,and behavior 
B) Reaction,learning,behavior,and results 
C) Learning and behavior 
D) Behavior and results 
E) None of the above

Question 10

For organizational results measures,you can often use the data obtained in the original TNA as the pre measure.

Accepted Answer

A) True 
 B)False

Question 11

The confidence you have that the results of the evaluation are in fact correct is called

Accepted Answer

A) Validity. 
B) External validity. 
C) Internal validity. 
D) General validity. 
E) History validity. 
A) Validity. 
B) External validity. 
C) Internal validity. 
D) General validity. 
E) History validity.

Question 12

Which of the following statements regarding process evaluation is true?

Accepted Answer

A) The training manager is always interested in this data. 
B) It is not that important to gather such information for a one- time half-day seminar. 
C)  Trainees are not interested in this data. 
D)  Only newer trainers are interested in this type of data. 
A) The training manager is always interested in this data. 
B) It is not that important to gather such information for a one- time half-day seminar. 
C)  Trainees are not interested in this data. 
D)  Only newer trainers are interested in this type of data.

Question 13

Which of the following statements concerning reaction questionnaires is NOT true?

Accepted Answer

A) They are used to determine what trainees thought about training. 
B) There are two classifications of reaction questionnaires. 
C) Utility reaction questionnaires reflect the trainee's belief about the value of the training. 
D) All of the above are true. 
A) They are used to determine what trainees thought about training. 
B) There are two classifications of reaction questionnaires. 
C) Utility reaction questionnaires reflect the trainee's belief about the value of the training. 
D) All of the above are true.

Question 14

Describe the cost benefit evaluation and cost effectiveness evaluation methods of evaluating whether training was "worth it."

Accepted Answer

Cost benefit evaluation examines the mon

Question 15

What are the outcome levels of evaluation identified in the text?

Accepted Answer

A) Proactive and reactive 
B) Cost benefit and cost effectiveness 
C) Reaction,learning,behavior,and organizational results 
D) Utility,value,and evaluative 
A) Proactive and reactive 
B) Cost benefit and cost effectiveness 
C) Reaction,learning,behavior,and organizational results 
D) Utility,value,and evaluative

Question 16

When is the best time to evaluate training?

Accepted Answer

A) Immediately after training 
B) A few days after training 
C) 3-6 months after training 
D) It depends on each organization 
A) Immediately after training 
B) A few days after training 
C) 3-6 months after training 
D) It depends on each organization

Question 17

To be of any value,the reaction questionnaire must be administered right after training.

Accepted Answer

A) True 
 B)False

Question 18

Briefly discuss the reasons and counter?reasons for not evaluating training programs.

Accepted Answer

1)Argument: There is nothing to evaluate

Question 19

Training was developed to improve productivity.When assessing training's effectiveness at the organizational results level,which of the following would be the most appropriate thing to focus your attention on?

Accepted Answer

A) Organizational profitability 
B) Work unit productivity 
C) Market share 
D) Corporate strategy 
E) All of the above 
A) Organizational profitability 
B) Work unit productivity 
C) Market share 
D) Corporate strategy 
E) All of the above

Question 20

What are the inputs into the evaluation phase of training?

Accepted Answer

A)  Evaluation strategy and design 
B)  Evaluation objectives and design issues 
C)  Organizational constraints 
D) B & C 
E)  A & C 
A)  Evaluation strategy and design 
B)  Evaluation objectives and design issues 
C)  Organizational constraints 
D) B & C 
E)  A & C

Which of the following statements is true regarding learning outcomes?

Which of the following times is best for providing the opportunity to complete a reaction questionnaire?

Which kind of analysis compares the monetary cost of training with the intangible or nonmonetary results?

The trainees are very interested in obtaining the process evaluation data.

Which of the following is NOT listed as a threat to internal validity?

Which of the following are reasons usually given by managers for not evaluating training?

Outcome evaluation determines

Which of the following is NOT obtained from a reaction questionnaire?

The training manager is likely interested in which of the evaluation outcomes?

For organizational results measures,you can often use the data obtained in the original TNA as the pre measure.

The confidence you have that the results of the evaluation are in fact correct is called

Which of the following statements regarding process evaluation is true?

Which of the following statements concerning reaction questionnaires is NOT true?

Describe the cost benefit evaluation and cost effectiveness evaluation methods of evaluating whether training was "worth it."

What are the outcome levels of evaluation identified in the text?

When is the best time to evaluate training?

To be of any value,the reaction questionnaire must be administered right after training.

Briefly discuss the reasons and counter?reasons for not evaluating training programs.

Training was developed to improve productivity.When assessing training's effectiveness at the organizational results level,which of the following would be the most appropriate thing to focus your attention on?

What are the inputs into the evaluation phase of training?

Training in Organizations

Aligning Training With Strategy

Learning, motivation, and Performance

Needs Analysis

Training Design

Traditional Training Methods

Electronic Training Methods

Development and Implementation of Training

Key Areas of Organizational Training

Employee and Management Development

Filters

Exam 9: Evaluation of Training

Which of the following statements is true regarding learning outcomes?

Which of the following times is best for providing the opportunity to complete a reaction questionnaire?

Which kind of analysis compares the monetary cost of training with the intangible or nonmonetary results?

The trainees are very interested in obtaining the process evaluation data.

Which of the following is NOT listed as a threat to internal validity?

Which of the following are reasons usually given by managers for not evaluating training?

Outcome evaluation determines

Which of the following is NOT obtained from a reaction questionnaire?

The training manager is likely interested in which of the evaluation outcomes?

For organizational results measures,you can often use the data obtained in the original TNA as the pre measure.

The confidence you have that the results of the evaluation are in fact correct is called

Which of the following statements regarding process evaluation is true?

Which of the following statements concerning reaction questionnaires is NOT true?

Describe the cost benefit evaluation and cost effectiveness evaluation methods of evaluating whether training was "worth it."

What are the outcome levels of evaluation identified in the text?

When is the best time to evaluate training?

To be of any value,the reaction questionnaire must be administered right after training.

Briefly discuss the reasons and counter?reasons for not evaluating training programs.

Training was developed to improve productivity.When assessing training's effectiveness at the organizational results level,which of the following would be the most appropriate thing to focus your attention on?

What are the inputs into the evaluation phase of training?

Training in Organizations

Aligning Training With Strategy

Learning, motivation, and Performance

Needs Analysis

Training Design

Traditional Training Methods

Electronic Training Methods

Development and Implementation of Training

Key Areas of Organizational Training

Employee and Management Development

Filters