Question 1

The term "framework" rather than model is used to describe the problem-management process because the term _______________.

Accepted Answer

A)  model is an overused term in counseling and psychotherapy 
B)  framework reflects a systematic but flexible, nonlinear approach 
C)  framework promotes a strategic, an efficient, and a linear approach 
D)  framework better captures the simplicity of the helping process 
A)  model is an overused term in counseling and psychotherapy 
B)  framework reflects a systematic but flexible, nonlinear approach 
C)  framework promotes a strategic, an efficient, and a linear approach 
D)  framework better captures the simplicity of the helping process B

Question 2

Why is flexibility in the problem-management process so important? Identify and discuss specific reasons.

Accepted Answer

Flexibility in the problem-management process is important for several reasons. Firstly, every problem is unique and may require a different approach or solution. By being flexible, problem managers can adapt their strategies to fit the specific needs of each problem, increasing the likelihood of a successful resolution.

Secondly, the ability to be flexible allows problem managers to respond to unexpected challenges or changes in the problem-solving environment. This could include changes in resources, stakeholder priorities, or external factors that may impact the problem at hand. Being able to pivot and adjust their approach ensures that problem managers can effectively navigate these unforeseen obstacles.

Additionally, flexibility allows for a more iterative and collaborative problem-solving process. When problem managers are open to trying new approaches or incorporating feedback from stakeholders, they can create a more inclusive and efficient problem-solving process.

Furthermore, being flexible in problem management can lead to more innovative and creative solutions. By being open to exploring different methods and ideas, problem managers can think outside the box and come up with novel approaches to solving problems.

In conclusion, flexibility in problem management is crucial for addressing the unique nature of each problem, responding to unexpected challenges, fostering collaboration, and promoting innovation. It allows problem managers to adapt to changing circumstances and ultimately increases the likelihood of finding successful solutions.

Question 3

Helping clients discover possibilities for a better future is a task in which stage of the helping process?

Accepted Answer

A)  Stage IV 
B)  Stage III 
C)  Stage II 
D)  Stage I 
A)  Stage IV 
B)  Stage III 
C)  Stage II 
D)  Stage I C

Question 4

All helping frameworks, models, or processes should help clients ask and answer for themselves which of the following questions?

Accepted Answer

A)  What does a better future look like? 
B)  How do I get there? 
C)  How do I make it all happen? 
D)  All these choices are correct 
A)  What does a better future look like? 
B)  How do I get there? 
C)  How do I make it all happen? 
D)  All these choices are correct

Question 5

Helpers should choose goals that are ____.

Accepted Answer

A)  ambitious, so as to help the client achieve truly great things 
B)  modest, so that if failure occurs, the client is not devastated 
C)  incremental, so that the client changes in an orderly fashion 
D)  realistic and challenging, to create solutions that are reasonable and likely to promote change 
A)  ambitious, so as to help the client achieve truly great things 
B)  modest, so that if failure occurs, the client is not devastated 
C)  incremental, so that the client changes in an orderly fashion 
D)  realistic and challenging, to create solutions that are reasonable and likely to promote change

Question 6

According to Egan, how would you know whether your services are working for your clients?

Accepted Answer

A)  At the end of your work together, directly ask the client, "How successful has this experience been for you?" 
B)  Examine the notes you took throughout the helping experience and note how the client changed from the beginning to the end. 
C)  Check on progress with the client throughout the helping process. 
D)  Ask them at the ends of Stages I, II, and III. 
A)  At the end of your work together, directly ask the client, "How successful has this experience been for you?" 
B)  Examine the notes you took throughout the helping experience and note how the client changed from the beginning to the end. 
C)  Check on progress with the client throughout the helping process. 
D)  Ask them at the ends of Stages I, II, and III.

Question 7

Which of the following is one reason for helpers using The Skilled Helper approach to remain flexible in its use?

Accepted Answer

A)  Clients who have the same issues need to be helped in the same way. 
B)  Clients start and proceed through the helping process in more or less the same way. 
C)  Clients engage in each stage and task of the model differently. 
D)  In actual practice, the stages and tasks of the model occur in more or less the same way. 
A)  Clients who have the same issues need to be helped in the same way. 
B)  Clients start and proceed through the helping process in more or less the same way. 
C)  Clients engage in each stage and task of the model differently. 
D)  In actual practice, the stages and tasks of the model occur in more or less the same way.

Question 8

Robert, a high school senior, tells his helper that he wants to get into Princeton University but he knows that his grades and SAT scores are not good enough to be accepted. He says, "I think I will apply anyway. What have I got to lose?" He goes on to say that he is only going to apply to Ivy League schools because his life will not be worth living if he does not attend one of these prestigious schools.
According to Task B of Stage II of the helping framework, Robert's helper should help Robert to ______________.

Accepted Answer

A)  focus on issues that will make a difference 
B)  find incentives that will promote acceptance to an Ivy League school 
C)  choose realistic and challenging goals that are real solutions to key issues 
D)  focus on improving his relationships with women 
A)  focus on issues that will make a difference 
B)  find incentives that will promote acceptance to an Ivy League school 
C)  choose realistic and challenging goals that are real solutions to key issues 
D)  focus on improving his relationships with women

Question 9

Stage III of the helping process involves helping clients ____.

Accepted Answer

A)  choose strategies that best fit their resources 
B)  pull strategies together into a manageable plan 
C)  generate possible strategies for achieving goals 
D)  all these choices are correct 
A)  choose strategies that best fit their resources 
B)  pull strategies together into a manageable plan 
C)  generate possible strategies for achieving goals 
D)  all these choices are correct

Question 10

The approach to helping developed by Egan is all about helping __________.

Accepted Answer

A)  clients to manage their problems and to develop opportunities 
B)  helpers to develop their skills 
C)  clients to identify and solve their problems and to brainstorm future possibilities 
D)  helpers to gain the skills necessary for state licensure 
A)  clients to manage their problems and to develop opportunities 
B)  helpers to develop their skills 
C)  clients to identify and solve their problems and to brainstorm future possibilities 
D)  helpers to gain the skills necessary for state licensure

Question 11

Identify and discuss six potential pitfalls that are part of the shadow side of problem management.

Accepted Answer

1. Blame Game: One potential pitfall of

Question 12

Which of the following, as noted in the chapter, is important to understand in using helping models?

Accepted Answer

A)  Other helping approaches (outside the problem-management process) are not needed, as they unnecessarily complicate things. 
B)  Helpers should have a specific model for each disorder/problem that clients are trying to manage. 
C)  Staying current with research in the helping professions is typically pointless, given the current fads and tendency to replicate ideas. 
D)  Helpers need to share the helping process to help clients be in the driver's seat for making decisions. 
A)  Other helping approaches (outside the problem-management process) are not needed, as they unnecessarily complicate things. 
B)  Helpers should have a specific model for each disorder/problem that clients are trying to manage. 
C)  Staying current with research in the helping professions is typically pointless, given the current fads and tendency to replicate ideas. 
D)  Helpers need to share the helping process to help clients be in the driver's seat for making decisions.

Question 13

Which of the following is not a task of Egan's The Skilled Helper Stage I approach to helping?

Accepted Answer

A)  Helping clients to appreciate fully their decision to begin the helping situation 
B)  Helping clients to explore their concerns 
C)  Helping clients develop new perspectives 
D)  Helping clients to identify key issues to work on 
A)  Helping clients to appreciate fully their decision to begin the helping situation 
B)  Helping clients to explore their concerns 
C)  Helping clients develop new perspectives 
D)  Helping clients to identify key issues to work on

Question 14

Which of the following is the most important outcome of the helping process?

Accepted Answer

A)  Problem-managing action 
B)  Relief from suffering 
C)  Self-insight 
D)  Improved communication skills 
A)  Problem-managing action 
B)  Relief from suffering 
C)  Self-insight 
D)  Improved communication skills

Question 15

The "action arrow" of the problem-management framework indicates that clients need to act ________________-.

Accepted Answer

A)  from the beginning of the helping process 
B)  only at the end of the helping process 
C)  after Stage I when the problem is understood 
D)  after Stage II when a plan is formulated 
A)  from the beginning of the helping process 
B)  only at the end of the helping process 
C)  after Stage I when the problem is understood 
D)  after Stage II when a plan is formulated

Question 16

Which of the following is not true about the helping approach presented in your textbook?

Accepted Answer

A)  It can be used as a tool for mining, organizing, and evaluating concepts and techniques that work for clients, no matter what their origin is. 
B)  It is designed to be a stand-alone approach to helping. 
C)  It can be incorporated within the helper's own model or approach to helping. 
D)  It places the client in the role of decision maker throughout the helping process. 
A)  It can be used as a tool for mining, organizing, and evaluating concepts and techniques that work for clients, no matter what their origin is. 
B)  It is designed to be a stand-alone approach to helping. 
C)  It can be incorporated within the helper's own model or approach to helping. 
D)  It places the client in the role of decision maker throughout the helping process.

Question 17

Your text describes stages of change model with 13 stages. Identify and discuss each stage as applied to a college student with severe social anxiety. The student is currently struggling even to speak in class and has become socially isolated.

Accepted Answer

The stages of change model, also known a

Question 18

Identify and discuss the stages of problem management as well as the tasks at each stage. Why does your text refer to these stages as a framework rather than a model and why is this important? What are the particular challenges of implementation in the counseling context? Identify and discuss guidelines for implementation.

Accepted Answer

The stages of problem management can be

Question 19

How can the problem-management process help the client and counselor mine, organize, and evaluate concepts and techniques? Why is evaluation such an important task in problem management?

Accepted Answer

The problem-management process can help

Question 20

The tasks of Stage I of The Skilled Helper approach developed by Egan all have to do with which of the following?

Accepted Answer

A)  The client's past 
B)  The client's present situation 
C)  The client's future goals 
D)  Integrating the client's past, present, and future 
A)  The client's past 
B)  The client's present situation 
C)  The client's future goals 
D)  Integrating the client's past, present, and future

The term "framework" rather than model is used to describe the problem-management process because the term _______________.

Why is flexibility in the problem-management process so important? Identify and discuss specific reasons.

Helping clients discover possibilities for a better future is a task in which stage of the helping process?

All helping frameworks, models, or processes should help clients ask and answer for themselves which of the following questions?

Helpers should choose goals that are ____.

According to Egan, how would you know whether your services are working for your clients?

Which of the following is one reason for helpers using The Skilled Helper approach to remain flexible in its use?

Stage III of the helping process involves helping clients ____.

The approach to helping developed by Egan is all about helping __________.

Identify and discuss six potential pitfalls that are part of the shadow side of problem management.

Which of the following, as noted in the chapter, is important to understand in using helping models?

Which of the following is not a task of Egan's The Skilled Helper Stage I approach to helping?

Which of the following is the most important outcome of the helping process?

The "action arrow" of the problem-management framework indicates that clients need to act ________________-.

Which of the following is not true about the helping approach presented in your textbook?

Your text describes stages of change model with 13 stages. Identify and discuss each stage as applied to a college student with severe social anxiety. The student is currently struggling even to speak in class and has become socially isolated.

How can the problem-management process help the client and counselor mine, organize, and evaluate concepts and techniques? Why is evaluation such an important task in problem management?

The tasks of Stage I of The Skilled Helper approach developed by Egan all have to do with which of the following?

The Power of Basics: Explore the Ingredients of Successful Helping

Commit Yourself to the Helping Relationship and the Values That Drive It

Therapeutic Presence: Tune in to Clients and Listen Carefully

Empathic Responding: Work at Mutual Understanding

Master the Art of Probing and Summarizing

Help Clients Challenge Themselves: From New Perspectives to New Behavior

The Action Arrow That Permeates the Entire Helping Process: Right From the Beginning Help Clients Turn Talk Into Life-Enhancing Action

The Three Tasks of Stage I: Help Clients Tell the Story, the Real Story, and the Right Story

Stage Ii: Help Clients Design and Set Problem-Managing Goals

Stage Iii: Help Clients Design the Way Forward

Filters

Exam 2: Review the Problem-Management and Opportunity-Development Process

The term "framework" rather than model is used to describe the problem-management process because the term _______________.

Why is flexibility in the problem-management process so important? Identify and discuss specific reasons.

Helping clients discover possibilities for a better future is a task in which stage of the helping process?

All helping frameworks, models, or processes should help clients ask and answer for themselves which of the following questions?

Helpers should choose goals that are ____.

According to Egan, how would you know whether your services are working for your clients?

Which of the following is one reason for helpers using The Skilled Helper approach to remain flexible in its use?

Stage III of the helping process involves helping clients ____.

The approach to helping developed by Egan is all about helping __________.

Identify and discuss six potential pitfalls that are part of the shadow side of problem management.

Which of the following, as noted in the chapter, is important to understand in using helping models?

Which of the following is not a task of Egan's The Skilled Helper Stage I approach to helping?

Which of the following is the most important outcome of the helping process?

The "action arrow" of the problem-management framework indicates that clients need to act ________________-.

Which of the following is not true about the helping approach presented in your textbook?

Your text describes stages of change model with 13 stages. Identify and discuss each stage as applied to a college student with severe social anxiety. The student is currently struggling even to speak in class and has become socially isolated.

How can the problem-management process help the client and counselor mine, organize, and evaluate concepts and techniques? Why is evaluation such an important task in problem management?

The tasks of Stage I of The Skilled Helper approach developed by Egan all have to do with which of the following?

The Power of Basics: Explore the Ingredients of Successful Helping

Commit Yourself to the Helping Relationship and the Values That Drive It

Therapeutic Presence: Tune in to Clients and Listen Carefully

Empathic Responding: Work at Mutual Understanding

Master the Art of Probing and Summarizing

Help Clients Challenge Themselves: From New Perspectives to New Behavior

The Action Arrow That Permeates the Entire Helping Process: Right From the Beginning Help Clients Turn Talk Into Life-Enhancing Action

The Three Tasks of Stage I: Help Clients Tell the Story, the Real Story, and the Right Story

Stage Ii: Help Clients Design and Set Problem-Managing Goals

Stage Iii: Help Clients Design the Way Forward

Filters