Exam 1: The Context of Systems Analysis and Design Methods

Business processes are the work, procedure and rules required to complete the business tasks, independent of any information technology used to automated or support them.

___________________________________ involves conducting both internal and external businessover the Internet, intranets, and extranets. It includes the buying and selling of goods and services, the transfer of funds, and the simplification of day-to-day business processes through the use of digital communications.

A ______________________________ studies the problems and needs of an organization to determine how people, data, processes, communications, and information technology can best accomplish improvements for the business.

How does globalization affect systems analysis?

Web services are an example of B2B.

One example of Business-to-Business electronic commerce is the marketing of a corporate image on the Internet.

Total quality management (TQM) is a narrow approach to facilitate quality improvements and management within a specific product line.

System analysts may be temporarily pooled and assigned to specific projects for any business function as needed.

Decision makers who are concerned with the overall business performance, any strategic or long-term planning, and problem solving are

Collaborative technologies are those that enhance interpersonal communications and team work.

Continuous process improvement examines a business process to implement a series of small changes for improvement.

B2B could ultimately evolve into electronic business. Electronic business is the complete, paperless and digital processing of virtually all business transactions that occur within and between businesses.

System analysts initiate change within the organization.

A management information system can use data provided by a transaction processing system.

A system builder is a technical specialist who constructs information systems and components based on the design specifications generated by the system designers.

Executive managers are concerned with the short-term and tactical management issues.

Contract programmers are one example of an external service provider.

Any person who has an interest in existing or new information systems is known as

Business process redesign (BPR) is the study, analysis and redesign of fundamental business processes to reduce costs and/or improve value-added to the business.

Knowledge is processed data.