Question 1

Stealth advertising is unethical and illegal.

Accepted Answer

A) True 
 B)False

Question 2

Ethical standards relating to business practices are fairly consistent around the world.

Accepted Answer

A) True 
 B)False

Question 3

When trying to determine whether a specific action is ethical or unethical, even minor changes in information about the context may create uncertainty about the correct answer.

Accepted Answer

A) True 
 B)False

Question 4

Which of the following is the best description of organizational stakeholders?

Accepted Answer

A)  Competitors 
B)  Government regulators 
C)  The officers and key employees of an organization 
D)  Individuals and businesses that own stock in a company 
E)  Individuals and groups that are directly affected by the practices of a company 
A)  Competitors 
B)  Government regulators 
C)  The officers and key employees of an organization 
D)  Individuals and businesses that own stock in a company 
E)  Individuals and groups that are directly affected by the practices of a company

Question 5

When a Canadian company is operating in a country where bribes are legal, the Canadian government expects the company to

Accepted Answer

A)  use their judgment, since Canadian laws are not applicable. 
B)  not pay any bribes at all. 
C)  notify Canadian authorities that they may have to pay a bribe in order to do business in the foreign country. 
D)  match the bribes that other competitive firms are paying so they can get the business. 
E)  None of the statements are accurate. 
A)  use their judgment, since Canadian laws are not applicable. 
B)  not pay any bribes at all. 
C)  notify Canadian authorities that they may have to pay a bribe in order to do business in the foreign country. 
D)  match the bribes that other competitive firms are paying so they can get the business. 
E)  None of the statements are accurate.

Question 6

Consumer rights include the right to safe products, the right to be informed, the right to be heard, and the right to a refund.

Accepted Answer

A) True 
 B)False

Question 7

Some actions, such as stealing food during a famine, may be illegal yet considered by some people to be ethical.

Accepted Answer

A) True 
 B)False

Question 8

Battleford Corp. is in the processes of setting up a system to manage its social responsibility program. What should they do first?

Accepted Answer

A)  Conduct a social audit. 
B)  Ask the government to identify specific things the company is doing that need to be corrected. 
C)  Make sure that support is evident from top management. 
D)  Appoint a director of the firm's social agenda. 
E)  A committee of top managers must develop a strategic plan for social responsibility. 
A)  Conduct a social audit. 
B)  Ask the government to identify specific things the company is doing that need to be corrected. 
C)  Make sure that support is evident from top management. 
D)  Appoint a director of the firm's social agenda. 
E)  A committee of top managers must develop a strategic plan for social responsibility.

Question 9

A plumbing supply firm can win a contract with a home-building business by promising to get 500 faucet assemblies of a certain make by Tuesday morning. Actually, the customer representative finalizing the deal knows that their supplier normally takes an extra day to get them to the firm. But lately, due to the housing slowdown, shipments have been arriving a day earlier. The customer representative therefore promises Tuesday delivery to the home-building business, reasoning that if the faucets do come a day later, as they often do, he can come up with a plausible excuse.
Which of the following, if true, would justify the customer representative's ethical position?

Accepted Answer

A)  The home-building firm sometimes picks up shipments of supplies several days after they arrive. 
B)  The customer rep knows that if the faucets do come in early, the home-building firm will choose to do business with them more often. 
C)  The home-building firm has a brief written code of ethics that has no statement that applies specifically to this situation. 
D)  When phoned for advice, the plumbing supply firm's CEO told the customer rep that it was OK to "fib a little" to get a contract like this. 
E)  The faucet shipment comes with a tracking number and goes to a distribution center within driving distance, so that, if necessary, the plumbing firm can expedite its arrival. 
A)  The home-building firm sometimes picks up shipments of supplies several days after they arrive. 
B)  The customer rep knows that if the faucets do come in early, the home-building firm will choose to do business with them more often. 
C)  The home-building firm has a brief written code of ethics that has no statement that applies specifically to this situation. 
D)  When phoned for advice, the plumbing supply firm's CEO told the customer rep that it was OK to "fib a little" to get a contract like this. 
E)  The faucet shipment comes with a tracking number and goes to a distribution center within driving distance, so that, if necessary, the plumbing firm can expedite its arrival.

Question 10

Which of the following is the greatest challenge in meeting a firm's social responsibility?

Accepted Answer

A)  Determining when to conduct ethical training 
B)  Determining the contents of the code of ethics 
C)  Determining when to conduct a social audit 
D)  Knowing what social responsibility is 
E)  Determining how to respond to the interests of one part of society (e.g., investors) which conflict with the needs of another part of society (e.g., customers) 
A)  Determining when to conduct ethical training 
B)  Determining the contents of the code of ethics 
C)  Determining when to conduct a social audit 
D)  Knowing what social responsibility is 
E)  Determining how to respond to the interests of one part of society (e.g., investors) which conflict with the needs of another part of society (e.g., customers)

Question 11

The term "ethics" refers to

Accepted Answer

A)  standards or moral values regarding what is right and wrong. 
B)  avoiding doing things that, if everyone did it, we would have a real mess. 
C)  believing what's right for one person is wrong for another. 
D)  conflicts of interest that develop between two co-workers. 
E)  bad behaviour by top managers in a company. 
A)  standards or moral values regarding what is right and wrong. 
B)  avoiding doing things that, if everyone did it, we would have a real mess. 
C)  believing what's right for one person is wrong for another. 
D)  conflicts of interest that develop between two co-workers. 
E)  bad behaviour by top managers in a company.

Question 12

While on a business trip, a manager takes some friends to dinner for a social evening and then charges the dinner to his company's expense account. The ________ norm would ask "Is it consistent with people's responsibilities to each other"?

Accepted Answer

A)  utility 
B)  rights 
C)  justice 
D)  caring 
E)  reciprocity 
A)  utility 
B)  rights 
C)  justice 
D)  caring 
E)  reciprocity

Question 13

Allex Corp. has received a request from a charitable organization for a donation of $100,000 to help fund its activities. The CEO knows that the Board of Directors of Allex has made it clear that the company will adhere to a "defensive" strategy in terms of its social responsibility posture. How should the CEO respond to the request from the charitable organization?

Accepted Answer

A)  Grant the request for $100 000. 
B)  Grant the request, but provide only $50 000. 
C)  Do not grant the request. 
D)  Tell the charitable organization that the Allex will study the issue further and will get back to them with a decision. 
E)  None of these 
A)  Grant the request for $100 000. 
B)  Grant the request, but provide only $50 000. 
C)  Do not grant the request. 
D)  Tell the charitable organization that the Allex will study the issue further and will get back to them with a decision. 
E)  None of these

Question 14

Ian is the president of a medium-sized manufacturing company. He wants to ensure that his company behaves in a socially responsible way. Which of the following is the greatest challenge facing Ian?

Accepted Answer

A)  Determining how to respond to the interests of one part of society which conflicts with the needs of another part of society 
B)  Determining the contents of the code of ethics and what takes priority 
C)  Determining when to conduct a social audit 
D)  Knowing what social responsibility is 
E)  Determining when to conduct ethical training for employees 
A)  Determining how to respond to the interests of one part of society which conflicts with the needs of another part of society 
B)  Determining the contents of the code of ethics and what takes priority 
C)  Determining when to conduct a social audit 
D)  Knowing what social responsibility is 
E)  Determining when to conduct ethical training for employees

Question 15

Are ethics influenced by a business firm's policies? Are business firms influenced by a person's ethical values? Explain.

Accepted Answer

- Yes, ethics are influenced by a busine

Stealth advertising is unethical and illegal.

Ethical standards relating to business practices are fairly consistent around the world.

When trying to determine whether a specific action is ethical or unethical, even minor changes in information about the context may create uncertainty about the correct answer.

Which of the following is the best description of organizational stakeholders?

When a Canadian company is operating in a country where bribes are legal, the Canadian government expects the company to

Consumer rights include the right to safe products, the right to be informed, the right to be heard, and the right to a refund.

Some actions, such as stealing food during a famine, may be illegal yet considered by some people to be ethical.

Battleford Corp. is in the processes of setting up a system to manage its social responsibility program. What should they do first?

Which of the following is the greatest challenge in meeting a firm's social responsibility?

The term "ethics" refers to

While on a business trip, a manager takes some friends to dinner for a social evening and then charges the dinner to his company's expense account. The ________ norm would ask "Is it consistent with people's responsibilities to each other"?

Ian is the president of a medium-sized manufacturing company. He wants to ensure that his company behaves in a socially responsible way. Which of the following is the greatest challenge facing Ian?

Are ethics influenced by a business firm's policies? Are business firms influenced by a person's ethical values? Explain.

Understanding the Canadian Business System

The Environment of Business

Entrepreneurship, Small Business, and New Venture Creation

The Global Context of Business

Managing the Business Enterprise

Organizing the Business Enterprise

Managing Human Resources and Labour Relations

Motivating, Satisfying, and Leading Employees

Operations Management, Productivity, and Quality

Understanding Accounting

Understanding Marketing Principles and Developing Products

Pricing, Promotion, and Distributing Products

Money and Banking

Finacial Decisions and Risk Management

Filters

Exam 3: Conducting Business Ethically and Responsibly

Stealth advertising is unethical and illegal.

Ethical standards relating to business practices are fairly consistent around the world.

When trying to determine whether a specific action is ethical or unethical, even minor changes in information about the context may create uncertainty about the correct answer.

Which of the following is the best description of organizational stakeholders?

When a Canadian company is operating in a country where bribes are legal, the Canadian government expects the company to

Consumer rights include the right to safe products, the right to be informed, the right to be heard, and the right to a refund.

Some actions, such as stealing food during a famine, may be illegal yet considered by some people to be ethical.

Battleford Corp. is in the processes of setting up a system to manage its social responsibility program. What should they do first?

Which of the following is the greatest challenge in meeting a firm's social responsibility?

The term "ethics" refers to

While on a business trip, a manager takes some friends to dinner for a social evening and then charges the dinner to his company's expense account. The ________ norm would ask "Is it consistent with people's responsibilities to each other"?

Ian is the president of a medium-sized manufacturing company. He wants to ensure that his company behaves in a socially responsible way. Which of the following is the greatest challenge facing Ian?

Are ethics influenced by a business firm's policies? Are business firms influenced by a person's ethical values? Explain.

Understanding the Canadian Business System

The Environment of Business

Entrepreneurship, Small Business, and New Venture Creation

The Global Context of Business

Managing the Business Enterprise

Organizing the Business Enterprise

Managing Human Resources and Labour Relations

Motivating, Satisfying, and Leading Employees

Operations Management, Productivity, and Quality

Understanding Accounting

Understanding Marketing Principles and Developing Products

Pricing, Promotion, and Distributing Products

Money and Banking

Finacial Decisions and Risk Management

Filters