Exam 11: Marketing Processes and Consumer Behavior

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Time utility is created by a sales agreement that stipulates where products will be delivered to customers.

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Economic conditions greatly influence marketing plans for product offerings.

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Some products can be sold abroad with virtually no changes. Which of the following is an example of such a product?

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Psychographics cannot be changed by marketing efforts.

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Martin realizes that he knows less about the company than he had thought. He is not sure if Panther Shoes is selling consumer or industrial products. Can you help Martin clarify that?

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The B2B market includes industrial, reseller, and government/institutional markets.

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How do expense items differ from capital items?

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What is the term for intangible products, such as time, expertise, or an activity that can be purchased?

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Panther Shoes manufacturers multiple product lines in the athletic apparel industry. How can Panther benefit from multiple product lines?

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Martin is surprised at the narrow scope of his responsibilities and he wishes to explain to his boss that marketing is more than just advertising. Help Martin by giving a more complete definition of marketing.

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When Martin suggested a relationship marketing campaign, his supervisor expressed little need for Panther Shoes to focus on such a campaign. How could Panther Shoes benefit from relationship marketing?

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Tamika starts a business making teddy bears and elects to use focus groups to determine whether customized bears would be well received in a hospital setting. The focus groups prove to be unhelpful in answering this question. Which of the following could NOT be a valid explanation?

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How does a product mix differ from a product line?

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B2B sellers rarely have long-term relationships with buyers.

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What type of goods include raw materials and integrated circuits?

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The director of marketing argues that Dinasonic should alter its marketing strategy in different countries by adapting its methods of advertising. Which of the following, if True, would support this position?

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What type of marketing is a "loyalty banking" program an example of?

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Companies with an existing distribution network are at a disadvantage in the global context.

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Which of the following is the LEAST important influence on consumer behavior?

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What is selling the rights to place a brand name on products such as t-shirts referred to as?

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