Exam 5: Motivating Employee Performance Through Work

Research has generally provided consistent support for the job characteristics theory, although performance has seldom been correlated with job characteristics.

Telecommuting is an arrangement that allows employees to spend part of their time working overseas in outsourced jobs, usually at an alternative worksite.

The ________ theory focuses on the specific motivational properties of jobs.

Match the following: -critical psychological states

Employees who are given the opportunity to participate in making decisions may feel more committed to properly executing those decisions.

A(n) ___________ involves volunteer employees who meet to identify and propose solutions to quality-related issues.

All of the following statements are true about the traditional work schedule, EXCEPT:

Match the following: -job enlargement

The primary advantage of job enlargement is to reduce the monotony and boredom found in manufacturing jobs.

________ is an approach to job design that relies on positive job experiences and feelings of achievement and responsibility to motivate workers.

Match the following: -compressed work schedule

A famous study was conducted in the automotive industry. The purpose of the study was to assess how satisfied automobile workers were with various aspects of their jobs. The facets that the workers complained about include all of the following EXCEPT

Although regarded as a relatively inefficient management technique, _______ is often considered a very effective training technique.

Discuss the evolution of job design.

The benefits of job sharing include all of the following EXCEPT:

_______ job loading involves adding more tasks to a job as well as giving the employee more control over those tasks.

Alternative work arrangements are intended to

In what areas is it appropriate to elicit employee participation? What outcomes should a manager expect from participation?

When Sarah is ready to implement the job characteristics theory, she can use all of these guidelines EXCEPT:

Describe, discuss, compare and contrast job enlargement and job enrichment. Give examples for each.