Question 1

In a short essay, define and describe the management function of control.

Accepted Answer

Control is the process of monitoring org

Question 2

Steve has a taped record of a one-on-one meeting with his boss.

Accepted Answer

A) a statistical report 
B) an oral report 
C) MBWA 
D) a written report 
A) a statistical report 
B) an oral report 
C) MBWA 
D) a written report

Question 3

To carry out the second step of the control process, managers at an electric shaver company need to compare the number of actual shavers sold to ________.

Accepted Answer

A) a competitor's sales totals 
B) planning goals for sales totals 
C) sales totals from last year 
D) the number of possible shaver customers 
A) a competitor's sales totals 
B) planning goals for sales totals 
C) sales totals from last year 
D) the number of possible shaver customers

Question 4

A company looks at its expenses and finds that its payments to freelancers increased significantly over the past few months, exceeding the budget by 25 percent.Which of the following is the most reasonable action for the company to take?

Accepted Answer

A) revise the budget 
B) fire the people who were responsible for the expenses 
C) ignore the expenses as an aberration 
D) see what the expenses were for 
A) revise the budget 
B) fire the people who were responsible for the expenses 
C) ignore the expenses as an aberration 
D) see what the expenses were for

Question 5

One advantage of feedback control over other forms of control is that it lets managers focus on ________.

Accepted Answer

A) what is about to take place 
B) how on target their planning efforts were 
C) how effective their organizing efforts were 
D) the task as it is being carried out 
A) what is about to take place 
B) how on target their planning efforts were 
C) how effective their organizing efforts were 
D) the task as it is being carried out

Question 6

Direct supervision is the best-known form of concurrent control.

Accepted Answer

A) True 
 B)False

Question 7

The third step in the control process is to ________.

Accepted Answer

A) measure actual performance 
B) compare a standard against an ideal 
C) take action 
D) compare performance to a standard 
A) measure actual performance 
B) compare a standard against an ideal 
C) take action 
D) compare performance to a standard

Question 8

A single business cannot experience both underperformance and overperformance at the same time.

Accepted Answer

A) True 
 B)False

Question 9

An effective concurrent strategy for dealing with employee theft of supplies and equipment is ________.

Accepted Answer

A) establish theft policies 
B) redesign all control measures 
C) "lock-out" options on electronic devices 
D) video surveillance 
A) establish theft policies 
B) redesign all control measures 
C) "lock-out" options on electronic devices 
D) video surveillance

Question 10

Controlling provides a critical link back to planning that compares actual outcomes to planned outcomes.

Accepted Answer

A) True 
 B)False

Question 11

This is the most informal form of performance measurement.

Accepted Answer

A) oral reports 
B) written reports 
C) statistical reports 
D) personal observation 
A) oral reports 
B) written reports 
C) statistical reports 
D) personal observation

Question 12

Jessie's assigned work section consists of three work groups who were assessed by this method of performance measurement and were informally judged to be "creative, innovative, hard-working, and fun-loving."

Accepted Answer

A) MBWA 
B) written report 
C) statistical report 
D) oral report 
A) MBWA 
B) written report 
C) statistical report 
D) oral report

Question 13

A scorecard with respect to organizational performance should always focus on all four performance areas equally.

Accepted Answer

A) True 
 B)False

Question 14

What is measured in the control process is often less critical than how it is measured.

Accepted Answer

A) True 
 B)False

Question 15

This kind of performance measurement method is fast and is a good platform for feedback, yet it can be private and scheduled for a single employee ahead of time.

Accepted Answer

A) written report 
B) MBWA 
C) oral report 
D) statistical report 
A) written report 
B) MBWA 
C) oral report 
D) statistical report

Question 16

When a budget is used for controlling, it provides ________ against which resource consumption can be compared.

Accepted Answer

A) quantitative standards 
B) qualitative standards 
C) flexible standards 
D) nonnumerical standards 
A) quantitative standards 
B) qualitative standards 
C) flexible standards 
D) nonnumerical standards

Question 17

Henry Ford basing his assembly line on practices he viewed in Chicago slaughterhouses is an example of benchmarking.

Accepted Answer

A) True 
 B)False

Question 18

In a short essay, explain the difference between immediate corrective action and basic corrective action.

Accepted Answer

Immediate corrective action is action th

Question 19

In a short essay, explain how managers determine what a significant deviation is.

Accepted Answer

Significant deviations from an acceptabl

Question 20

Direct supervision of employees is a form of ________ control.

Accepted Answer

A) concurrent 
B) ineffective 
C) feedback 
D) feedforward 
A) concurrent 
B) ineffective 
C) feedback 
D) feedforward

In a short essay, define and describe the management function of control.

Steve has a taped record of a one-on-one meeting with his boss.

To carry out the second step of the control process, managers at an electric shaver company need to compare the number of actual shavers sold to ________.

A company looks at its expenses and finds that its payments to freelancers increased significantly over the past few months, exceeding the budget by 25 percent.Which of the following is the most reasonable action for the company to take?

One advantage of feedback control over other forms of control is that it lets managers focus on ________.

Direct supervision is the best-known form of concurrent control.

The third step in the control process is to ________.

A single business cannot experience both underperformance and overperformance at the same time.

An effective concurrent strategy for dealing with employee theft of supplies and equipment is ________.

Controlling provides a critical link back to planning that compares actual outcomes to planned outcomes.

This is the most informal form of performance measurement.

Jessie's assigned work section consists of three work groups who were assessed by this method of performance measurement and were informally judged to be "creative, innovative, hard-working, and fun-loving."

A scorecard with respect to organizational performance should always focus on all four performance areas equally.

What is measured in the control process is often less critical than how it is measured.

This kind of performance measurement method is fast and is a good platform for feedback, yet it can be private and scheduled for a single employee ahead of time.

When a budget is used for controlling, it provides ________ against which resource consumption can be compared.

Henry Ford basing his assembly line on practices he viewed in Chicago slaughterhouses is an example of benchmarking.

In a short essay, explain the difference between immediate corrective action and basic corrective action.

In a short essay, explain how managers determine what a significant deviation is.

Direct supervision of employees is a form of ________ control.

Managers and Management

The Management Environment

Integrative Managerial Issues

Foundations of Decision Making

Foundations of Planning

Organization Structure

Managing Human Resources

Managing Change and Innovation

Foundations of Individual Behavior

Understanding Groups and Managing Work Teams

Motivating and Rewarding Employees

Leadership and Trust

Managing Communication and Information

Operations Management

History Module

Quantitative Module

Career Module

Entrepreneurship Module

Filters

Exam 14: Foundations of Control

In a short essay, define and describe the management function of control.

Steve has a taped record of a one-on-one meeting with his boss.

To carry out the second step of the control process, managers at an electric shaver company need to compare the number of actual shavers sold to ________.

A company looks at its expenses and finds that its payments to freelancers increased significantly over the past few months, exceeding the budget by 25 percent.Which of the following is the most reasonable action for the company to take?

One advantage of feedback control over other forms of control is that it lets managers focus on ________.

Direct supervision is the best-known form of concurrent control.

The third step in the control process is to ________.

A single business cannot experience both underperformance and overperformance at the same time.

An effective concurrent strategy for dealing with employee theft of supplies and equipment is ________.

Controlling provides a critical link back to planning that compares actual outcomes to planned outcomes.

This is the most informal form of performance measurement.

Jessie's assigned work section consists of three work groups who were assessed by this method of performance measurement and were informally judged to be "creative, innovative, hard-working, and fun-loving."

A scorecard with respect to organizational performance should always focus on all four performance areas equally.

What is measured in the control process is often less critical than how it is measured.

This kind of performance measurement method is fast and is a good platform for feedback, yet it can be private and scheduled for a single employee ahead of time.

When a budget is used for controlling, it provides ________ against which resource consumption can be compared.

Henry Ford basing his assembly line on practices he viewed in Chicago slaughterhouses is an example of benchmarking.

In a short essay, explain the difference between immediate corrective action and basic corrective action.

In a short essay, explain how managers determine what a significant deviation is.

Direct supervision of employees is a form of ________ control.

Managers and Management

The Management Environment

Integrative Managerial Issues

Foundations of Decision Making

Foundations of Planning

Organization Structure

Managing Human Resources

Managing Change and Innovation

Foundations of Individual Behavior

Understanding Groups and Managing Work Teams

Motivating and Rewarding Employees

Leadership and Trust

Managing Communication and Information

Operations Management

History Module

Quantitative Module

Career Module

Entrepreneurship Module

Filters