Exam 14: Foundations of Control

A cell phone maker tests its new model with a sample audience when it is fully operational.What kind of control is this?

Employee theft amounts to less than $450 annually per worker in the United States.

An example of revising a standard is a teacher who changes a grading scale because students do poorly on an exam.

A management information system (MIS)provides managers with ________ data.

The key to feedforward controls is taking action while the problem is occurring.

Managers exert financial control on an organization using ________ analysis.

A basketball coach showing players how to position themselves on the court during practice is carrying out ________, a form of concurrent control.

Budgets can be effective tools for both planning and controlling.

What managers choose to measure is largely determined by

In the second step of the control process, actual performance can be considered acceptable as long as the performance doesn't fall ________.

In the past, a major drawback of an oral report was that there is no way to store the information in the report for later reference.

Which of the following is NOT a recognized possible course of action for managers to take when actual performance falls outside an acceptable range of variation?

When a budget is formulated, it is being used as a(n)________ tool.

After an extended period of unseasonably warm and sunny weather, revenues at an indoor tennis club are down sharply during the month of November, but are in line with what managers expected for the month.The best strategy for the club manager is to ________.

A balanced scorecard with respect to organizational performance includes areas that are customer-oriented and growth-oriented, not financially-oriented.

The major drawback of feedback control is that by the time the manager has the information, the problem has already occurred.

Of the following choices, this is the most common reason for companies firing employees.

A major advantage of feedforward control is that it increases employee motivation.

An action show producer has a read-through of a half-written show in which actors, writers, producers, and the director are free to make comments and changes before the show is filmed.What kind of control is being used?

Effective controlling can help managers ________.