Question 1

Which of the following is the best way for a supervisor to correct a performance appraisal problem caused by unclear standards?

Accepted Answer

A) focusing on performance instead of personality traits 
B) using graphic rating scales to rank employees 
C) using descriptive phrases to illustrate traits 
D) allowing employees to rate themselves first 
A) focusing on performance instead of personality traits 
B) using graphic rating scales to rank employees 
C) using descriptive phrases to illustrate traits 
D) allowing employees to rate themselves first

Question 2

Which of the following terms refers to the process of evaluating an employee's current and/or past performance relative to his or her performance standards?

Accepted Answer

A) employee selection 
B) performance appraisal 
C) employee orientation 
D) organizational development 
A) employee selection 
B) performance appraisal 
C) employee orientation 
D) organizational development

Question 3

In the paired comparison method, the manager places predetermined percentages of ratees into performance categories.

Accepted Answer

A) True 
 B)False

Question 4

Which of the following terms refers to setting specific measurable goals with each employee and then periodically reviewing the progress made?

Accepted Answer

A) behaviorally anchored rating scale 
B) management by objective 
C) mixed standard scales 
D) forced distribution 
A) behaviorally anchored rating scale 
B) management by objective 
C) mixed standard scales 
D) forced distribution

Question 5

In order to ensure that a performance appraisal is legally defensible, a supervisor should use only one performance appraisal tool.

Accepted Answer

A) True 
 B)False

Question 6

Which of the following would most likely result in a legally questionable appraisal process?

Accepted Answer

A) basing appraisals on subjective supervisory observations 
B) administering and scoring appraisals in a standardized fashion 
C) using job performance dimensions that are too clearly defined 
D) assigning specific trait names when using graphic rating scales 
A) basing appraisals on subjective supervisory observations 
B) administering and scoring appraisals in a standardized fashion 
C) using job performance dimensions that are too clearly defined 
D) assigning specific trait names when using graphic rating scales

Question 7

Which of the following has most likely occurred when a supervisor conducting a performance appraisal is influenced by a subordinate's individual differences such as age, sex, and race?

Accepted Answer

A) bias 
B) halo affect 
C) central tendency 
D) unclear standards 
A) bias 
B) halo affect 
C) central tendency 
D) unclear standards

Question 8

Central tendency is a problem that occurs when a supervisor's rating of a subordinate on one trait biases the rating of that person on other traits.

Accepted Answer

A) True 
 B)False

Question 9

In a brief essay, describe the forced distribution method. What are the advantages and disadvantages of the forced distribution method?

Accepted Answer

The forced distribution method is simila

Question 10

As a manager, how can you set effective performance appraisal standards for your employees? Explain your answer in a brief essay.

Accepted Answer

Managers can set effective goals by foll

Question 11

Wilson Consulting is a management consulting firm with 70 employees. As associate vice president of marketing, Suzanne Boyle is responsible for conducting performance appraisals of the 12 employees under her direct supervision. Suzanne plans to use the critical incident method to evaluate the performance of her subordinates. Which of the following, if true, most likely undermines the argument that the critical incident method is the most appropriate performance appraisal tool for Suzanne to use?

Accepted Answer

A) Employee performance standards are closely aligned with Wilson Consulting's long-term strategic plans. 
B) Suzanne will be conducting performance appraisals in conjunction with the HR manager to ensure EEO compliance. 
C) Wilson Consulting will be allowing employees to rate themselves as part of its organizational development strategy. 
D) Due to economic difficulties, the firm will be laying off the two lowest performing employees in Suzanne's department. 
A) Employee performance standards are closely aligned with Wilson Consulting's long-term strategic plans. 
B) Suzanne will be conducting performance appraisals in conjunction with the HR manager to ensure EEO compliance. 
C) Wilson Consulting will be allowing employees to rate themselves as part of its organizational development strategy. 
D) Due to economic difficulties, the firm will be laying off the two lowest performing employees in Suzanne's department.

Question 12

The first step in developing a behaviorally anchored rating scale is to ________.

Accepted Answer

A) develop performance dimensions 
B) write critical incidents 
C) reallocate incidents 
D) scale incidents 
A) develop performance dimensions 
B) write critical incidents 
C) reallocate incidents 
D) scale incidents

Question 13

A supervisor working for a firm that uses performance management should most likely expect to ________.

Accepted Answer

A) conduct annual performance appraisals 
B) compare team goals to industry standards 
C) re-evaluate how employees accomplish tasks 
D) use paper forms to handle performance appraisals 
A) conduct annual performance appraisals 
B) compare team goals to industry standards 
C) re-evaluate how employees accomplish tasks 
D) use paper forms to handle performance appraisals

Question 14

Which of the following measurement methods is similar to grading on a curve?

Accepted Answer

A) forced distribution 
B) graphic rating scale 
C) constant sums rating 
D) behaviorally anchored rating scale 
A) forced distribution 
B) graphic rating scale 
C) constant sums rating 
D) behaviorally anchored rating scale

Question 15

Which of the following terms refers to the process of allowing subordinates to rate their supervisor's performance anonymously?

Accepted Answer

A) supplemental evaluation 
B) upward feedback 
C) paired evaluation 
D) peer evaluation 
A) supplemental evaluation 
B) upward feedback 
C) paired evaluation 
D) peer evaluation

Question 16

Peer appraisals have been shown to result in a ________.

Accepted Answer

A) reduction of social loafing 
B) reduction of group cohesion 
C) decrease in task motivation 
D) decrease in group satisfaction 
A) reduction of social loafing 
B) reduction of group cohesion 
C) decrease in task motivation 
D) decrease in group satisfaction

Question 17

Which component of performance management refers to communicating a firm's higher-level goals throughout the organization and then translating them into departmental and individual goals?

Accepted Answer

A) goal alignment 
B) performance monitoring 
C) direction sharing 
D) developmental support 
A) goal alignment 
B) performance monitoring 
C) direction sharing 
D) developmental support

Question 18

The ________ problem occurs when supervisors tend to rate all their subordinates consistently low.

Accepted Answer

A) central tendency 
B) leniency 
C) strictness 
D) halo effect 
A) central tendency 
B) leniency 
C) strictness 
D) halo effect

Question 19

Which of the following terms refers to a performance appraisal based on surveys from peers, supervisors, subordinates, and customers?

Accepted Answer

A) 360-degree feedback 
B) team appraisals 
C) upward feedback 
D) rating committee 
A) 360-degree feedback 
B) team appraisals 
C) upward feedback 
D) rating committee

Question 20

Employee performance appraisals are conducted by all of the following EXCEPT ________.

Accepted Answer

A) peers 
B) competitors 
C) subordinates 
D) rating committees 
A) peers 
B) competitors 
C) subordinates 
D) rating committees

Which of the following is the best way for a supervisor to correct a performance appraisal problem caused by unclear standards?

Which of the following terms refers to the process of evaluating an employee's current and/or past performance relative to his or her performance standards?

In the paired comparison method, the manager places predetermined percentages of ratees into performance categories.

Which of the following terms refers to setting specific measurable goals with each employee and then periodically reviewing the progress made?

In order to ensure that a performance appraisal is legally defensible, a supervisor should use only one performance appraisal tool.

Which of the following would most likely result in a legally questionable appraisal process?

Which of the following has most likely occurred when a supervisor conducting a performance appraisal is influenced by a subordinate's individual differences such as age, sex, and race?

Central tendency is a problem that occurs when a supervisor's rating of a subordinate on one trait biases the rating of that person on other traits.

In a brief essay, describe the forced distribution method. What are the advantages and disadvantages of the forced distribution method?

As a manager, how can you set effective performance appraisal standards for your employees? Explain your answer in a brief essay.

The first step in developing a behaviorally anchored rating scale is to ________.

A supervisor working for a firm that uses performance management should most likely expect to ________.

Which of the following measurement methods is similar to grading on a curve?

Which of the following terms refers to the process of allowing subordinates to rate their supervisor's performance anonymously?

Peer appraisals have been shown to result in a ________.

Which component of performance management refers to communicating a firm's higher-level goals throughout the organization and then translating them into departmental and individual goals?

The ________ problem occurs when supervisors tend to rate all their subordinates consistently low.

Which of the following terms refers to a performance appraisal based on surveys from peers, supervisors, subordinates, and customers?

Employee performance appraisals are conducted by all of the following EXCEPT ________.

Introduction to Human Resource Management

Equal Opportunity and the Law

Human Resource Management Strategy and Analysis

Job Analysis and the Talent Management Process

Personnel Planning and Recruiting

Employee Testing and Selection

Interviewing Candidates

Training and Developing Employees

Employee Retention, Engagement, and Careers

Establishing Strategic Pay Plans

Pay for Performance and Financial Incentives

Benefits and Services

Building Positive Employee Relations

Labor Relations and Collective Bargaining

Safety, Health, and Risk Management

Managing Global Human Resources

Managing Human Resources in Small and Entrepreneurial Firms

Filters

Exam 9: Performance Management and Appraisal

Which of the following is the best way for a supervisor to correct a performance appraisal problem caused by unclear standards?

Which of the following terms refers to the process of evaluating an employee's current and/or past performance relative to his or her performance standards?

In the paired comparison method, the manager places predetermined percentages of ratees into performance categories.

Which of the following terms refers to setting specific measurable goals with each employee and then periodically reviewing the progress made?

In order to ensure that a performance appraisal is legally defensible, a supervisor should use only one performance appraisal tool.

Which of the following would most likely result in a legally questionable appraisal process?

Which of the following has most likely occurred when a supervisor conducting a performance appraisal is influenced by a subordinate's individual differences such as age, sex, and race?

Central tendency is a problem that occurs when a supervisor's rating of a subordinate on one trait biases the rating of that person on other traits.

In a brief essay, describe the forced distribution method. What are the advantages and disadvantages of the forced distribution method?

As a manager, how can you set effective performance appraisal standards for your employees? Explain your answer in a brief essay.

The first step in developing a behaviorally anchored rating scale is to ________.

A supervisor working for a firm that uses performance management should most likely expect to ________.

Which of the following measurement methods is similar to grading on a curve?

Which of the following terms refers to the process of allowing subordinates to rate their supervisor's performance anonymously?

Peer appraisals have been shown to result in a ________.

Which component of performance management refers to communicating a firm's higher-level goals throughout the organization and then translating them into departmental and individual goals?

The ________ problem occurs when supervisors tend to rate all their subordinates consistently low.

Which of the following terms refers to a performance appraisal based on surveys from peers, supervisors, subordinates, and customers?

Employee performance appraisals are conducted by all of the following EXCEPT ________.

Introduction to Human Resource Management

Equal Opportunity and the Law

Human Resource Management Strategy and Analysis

Job Analysis and the Talent Management Process

Personnel Planning and Recruiting

Employee Testing and Selection

Interviewing Candidates

Training and Developing Employees

Employee Retention, Engagement, and Careers

Establishing Strategic Pay Plans

Pay for Performance and Financial Incentives

Benefits and Services

Building Positive Employee Relations

Labor Relations and Collective Bargaining

Safety, Health, and Risk Management

Managing Global Human Resources

Managing Human Resources in Small and Entrepreneurial Firms

Filters