Question 1

What is the first step in effective research?

Accepted Answer

A) Conduct a Google search to see what information is available. 
B) Plan the research. 
C) Manage information efficiently. 
D) Locate the data and information needed. 
E) Apply each finding to the report or proposal. 
A) Conduct a Google search to see what information is available. 
B) Plan the research. 
C) Manage information efficiently. 
D) Locate the data and information needed. 
E) Apply each finding to the report or proposal.

Question 2

Which of the following is the best way to maximize the impact of secondary material in your writing?

Accepted Answer

A) Summarizing 
B) Paraphrasing 
C) Quoting 
D) Secondary reporting 
E) Primary reporting 
A) Summarizing 
B) Paraphrasing 
C) Quoting 
D) Secondary reporting 
E) Primary reporting

Question 3

When your audience wants to know what to do about a given situation,the focus of the analytical report should be on the conclusion.

Accepted Answer

A) True 
 B)False

Question 4

To accurately interpret a source's point,what information do you need to know?

Accepted Answer

A) The source's reputation for reliability 
B) What the purpose of the material is 
C) Whether or not the material can be independently verified 
D) If the author is credible 
E) If the source is potentially biased 
A) The source's reputation for reliability 
B) What the purpose of the material is 
C) Whether or not the material can be independently verified 
D) If the author is credible 
E) If the source is potentially biased

Question 5

The direct approach begins with a summary of your key findings,conclusions and recommendations.

Accepted Answer

A) True 
 B)False

Question 6

Capturing the opinions of only those who visit specific websites is an example of what?

Accepted Answer

A) Sampling bias 
B) Leading questions 
C) Validity 
D) Representative samples 
E) In-depth interviews 
A) Sampling bias 
B) Leading questions 
C) Validity 
D) Representative samples 
E) In-depth interviews

Question 7

The ability to subscribe to newsfeeds from blogs,follow people on Twitter and set up alerts on search engines is accomplished using what?

Accepted Answer

A) Metasearch engines 
B) Online monitoring tools 
C) Hashtags 
D) Keyword searches 
E) Boolean searches 
A) Metasearch engines 
B) Online monitoring tools 
C) Hashtags 
D) Keyword searches 
E) Boolean searches

Question 8

When focusing on recommendations in an analytical report,what should be done as soon as the need for action has been introduced by describing the problem or opportunity?

Accepted Answer

A) Summarize your recommendations. 
B) List the recommendations required to achieve the desired benefits. 
C) Explain each step fully. 
D) Introduce benefits that can be achieved if the recommendations are adopted. 
E) Introduce a cost analysis of the desired benefits. 
A) Summarize your recommendations. 
B) List the recommendations required to achieve the desired benefits. 
C) Explain each step fully. 
D) Introduce benefits that can be achieved if the recommendations are adopted. 
E) Introduce a cost analysis of the desired benefits.

Question 9

Plans establish expectations and guidelines to direct future action.

Accepted Answer

A) True 
 B)False

Question 10

Which of the following primary research tracks the behavior of website visitors?

Accepted Answer

A) Surveys 
B) Observations 
C) Research and content managers 
D) Interviews 
E) Experiments 
A) Surveys 
B) Observations 
C) Research and content managers 
D) Interviews 
E) Experiments

Question 11

To ensure a survey is reliable and valid,which of the following should be avoided?

Accepted Answer

A) Clear instructions 
B) Short answers 
C) Leading questions 
D) Numbers and facts 
E) Short surveys 
A) Clear instructions 
B) Short answers 
C) Leading questions 
D) Numbers and facts 
E) Short surveys

Question 12

Research should begin by developing a problem statement that defines why you are conducting the research.

Accepted Answer

A) True 
 B)False

Question 13

What approach is often most effective when the audience is not expecting a proposal?

Accepted Answer

A) Sales proposal 
B) Persuasive approach 
C) RFP 
D) Direct approach 
E) Indirect approach 
A) Sales proposal 
B) Persuasive approach 
C) RFP 
D) Direct approach 
E) Indirect approach

Question 14

Which of the following allows the user to define a query with greater precision by using operators such as AND,OR or NOT?

Accepted Answer

A) Forms-based searches 
B) Hashtags 
C) Natural language searches 
D) Boolean searches 
E) Keyword searches 
A) Forms-based searches 
B) Hashtags 
C) Natural language searches 
D) Boolean searches 
E) Keyword searches

Question 15

Which of the following has the purpose of helping the audience understand information,or to explain information?

Accepted Answer

A) Operating reports 
B) Informational reports 
C) Planning reports 
D) Analytical reports 
E) Unsolicited reports 
A) Operating reports 
B) Informational reports 
C) Planning reports 
D) Analytical reports 
E) Unsolicited reports

Question 16

Which of the following is a source of primary research?

Accepted Answer

A) Interviews 
B) Reports 
C) Websites 
D) Newspapers 
E) Books 
A) Interviews 
B) Reports 
C) Websites 
D) Newspapers 
E) Books

Question 17

During the planning phase of the writing process,which of the following will help you prioritize informational needs and focus on the most important questions?

Accepted Answer

A) Statement of purpose and audience needs 
B) Work timeline 
C) Executive dashboard 
D) Analytics matrix 
E) Statement of purpose 
A) Statement of purpose and audience needs 
B) Work timeline 
C) Executive dashboard 
D) Analytics matrix 
E) Statement of purpose

Question 18

Which of the following is completed before using research results?

Accepted Answer

A) Identifying direct quotes 
B) Verifying critical facts and figures 
C) Paraphrasing research 
D) Summarizing textual information 
E) Drawing conclusions 
A) Identifying direct quotes 
B) Verifying critical facts and figures 
C) Paraphrasing research 
D) Summarizing textual information 
E) Drawing conclusions

Question 19

There are two types of search tools available on the Internet,one that lets you actively search for existing information and one that lets you monitor selected sources of new information.

Accepted Answer

A) True 
 B)False

Question 20

Identify and discuss issues to consider when selecting the channel and medium for a report or proposal.

Accepted Answer

In addition to the general media and cha

What is the first step in effective research?

Which of the following is the best way to maximize the impact of secondary material in your writing?

When your audience wants to know what to do about a given situation,the focus of the analytical report should be on the conclusion.

To accurately interpret a source's point,what information do you need to know?

The direct approach begins with a summary of your key findings,conclusions and recommendations.

Capturing the opinions of only those who visit specific websites is an example of what?

The ability to subscribe to newsfeeds from blogs,follow people on Twitter and set up alerts on search engines is accomplished using what?

When focusing on recommendations in an analytical report,what should be done as soon as the need for action has been introduced by describing the problem or opportunity?

Plans establish expectations and guidelines to direct future action.

Which of the following primary research tracks the behavior of website visitors?

To ensure a survey is reliable and valid,which of the following should be avoided?

Research should begin by developing a problem statement that defines why you are conducting the research.

What approach is often most effective when the audience is not expecting a proposal?

Which of the following allows the user to define a query with greater precision by using operators such as AND,OR or NOT?

Which of the following has the purpose of helping the audience understand information,or to explain information?

Which of the following is a source of primary research?

During the planning phase of the writing process,which of the following will help you prioritize informational needs and focus on the most important questions?

Which of the following is completed before using research results?

There are two types of search tools available on the Internet,one that lets you actively search for existing information and one that lets you monitor selected sources of new information.

Identify and discuss issues to consider when selecting the channel and medium for a report or proposal.

Understanding Business Communication in Todays Workplace

Collaboration, interpersonal Communication, and Business Etiquette

Planning Business Messages

Writing Business Messages

Completing Business Messages

Crafting Messages for Digital Channels

Writing Routine and Positive Messages

Writing Negative Messages

Writing Persuasive Messages

Writing and Completing Reports and Proposals

Developing Oral and Online Presentations

Building Careers and Writing Résumés

Applying and Interviewing for Employment

Format and Layout of Business Documents

Documentation of Report Sources

Correction Symbols

Filters

Exam 10: Understanding and Planning Reports and Proposals

What is the first step in effective research?

Which of the following is the best way to maximize the impact of secondary material in your writing?

When your audience wants to know what to do about a given situation,the focus of the analytical report should be on the conclusion.

To accurately interpret a source's point,what information do you need to know?

The direct approach begins with a summary of your key findings,conclusions and recommendations.

Capturing the opinions of only those who visit specific websites is an example of what?

The ability to subscribe to newsfeeds from blogs,follow people on Twitter and set up alerts on search engines is accomplished using what?

When focusing on recommendations in an analytical report,what should be done as soon as the need for action has been introduced by describing the problem or opportunity?

Plans establish expectations and guidelines to direct future action.

Which of the following primary research tracks the behavior of website visitors?

To ensure a survey is reliable and valid,which of the following should be avoided?

Research should begin by developing a problem statement that defines why you are conducting the research.

What approach is often most effective when the audience is not expecting a proposal?

Which of the following allows the user to define a query with greater precision by using operators such as AND,OR or NOT?

Which of the following has the purpose of helping the audience understand information,or to explain information?

Which of the following is a source of primary research?

During the planning phase of the writing process,which of the following will help you prioritize informational needs and focus on the most important questions?

Which of the following is completed before using research results?

There are two types of search tools available on the Internet,one that lets you actively search for existing information and one that lets you monitor selected sources of new information.

Identify and discuss issues to consider when selecting the channel and medium for a report or proposal.

Understanding Business Communication in Todays Workplace

Collaboration, interpersonal Communication, and Business Etiquette

Planning Business Messages

Writing Business Messages

Completing Business Messages

Crafting Messages for Digital Channels

Writing Routine and Positive Messages

Writing Negative Messages

Writing Persuasive Messages

Writing and Completing Reports and Proposals

Developing Oral and Online Presentations

Building Careers and Writing Résumés

Applying and Interviewing for Employment

Format and Layout of Business Documents

Documentation of Report Sources

Correction Symbols

Filters