Exam 3: The Changing Environment of Management: Diversity, Global Economy, and Technology

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General environmental factors impacting managers today include all of the following except:________.

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____ is the application of organized knowledge to help solve problems in our society, whereas ____ is the quest for more or less abstract knowledge.

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An attitude adopted by managers on the ____ portion of the political response continuum is "defend status quo."

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The global economy, generally speaking, has raised ____ and lowered ____.

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There is a clear trend in the U.S. toward holding managers personally accountable for corporate misdeeds.

(True/False)
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All of the following terms apply to the "just-in-time" or "flexible" workforce except

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At present, the U.S. workforce is at a competitive disadvantage globally because workers are not sufficiently prepared creating a mismatch between what people can do and what the economy needs them to do.

(True/False)
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Gloria is a bank manager, and recently, her bank has developed a Spanish-language version of its training pamphlet. What changing demographic is Gloria's bank addressing?

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Which one of these statements about the U.S. workforce is False? It is getting

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Why is the global economy a personal matter?

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When it comes to organizational loyalty and job involvement, part-timers are equal to full-timers..

(True/False)
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Congratulations! You have been hired by the American Association for Retired People (AARP) to develop and education program for managers that reinforces the value older workers bring to the workplace and dispells the negative stereotypes about older workers. Outline your education program, describe how supervisors should effectively manage older workers as compared to younger workers, describe why older workers are valuable to an employer and disprove the five most common myths about wolder workers.

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Recent years have seen a complete closing of the pay gap between men and women in the U.S. workplace.

(True/False)
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Which of these best describes concurrent engineering?

(Multiple Choice)
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Mary Ann has been with the same software company for 15 years. For the last five years, she has applied for upper management positions on five occasions, but she was never offered an interview. Which phenomenon is Mary Ann likely facing?

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Issues management's main contribution to good management is its emphasis on systematic preparedness for

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Business cycles have variable timing and predictable structure.

(True/False)
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When a petroleum company replaced its underground storage tanks two years before the government's deadline, it qualified for which position on the political response continuum?

(Multiple Choice)
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A team approach to product design is called concurrent engineering.

(True/False)
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The glass ceiling affects both women and minorities.

(True/False)
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