Exam 3: The Changing Environment of Management: Diversity, Global Economy, and Technology

One of the purposes of issues management is to minimize the "surprises" which accompany social and political change.

Employees in the 2020 workplace will communicate, connect, and collaborate with one another using social media.

What is an intrapreneur? How do they differ from entrepreneurs?

The U.S. Department of Labor defines older workers as those

According to research data, older workers have a higher absenteeism rate than other age groups.

More and more business managers have noticeably swung from being politically proactive to being reactive in recent years.

PACs are used to solicit volunteer contributions from employees biannually for support of preferred candidates and parties.

The passing of the Sarbanes-Oxley Act in 2002 led to more relaxed stipulations on legal and financial accountability.

By definition, what is the scope of managing diversity?

A Tale of Two Managers Renee and Frank are managers of two different departments at Pharma-cost.com, an on-line pharmacy targeted to the Generation X population. The company is facing increased government scrutiny, especially with uncertainties surrounding on-line drug distribution, on-line sales tax, consumer protection regulation, etc. While Renee believes in defending the status quo through lawsuits and lobbying, Frank says Pharma-cost.com should improve performance to avoid government intervention. -Refer to A Tale of Two Managers. Frank would be described as ____ on the political response continuum.

An increasing percentage of the U.S. labor force are contingent workers.

Harold's Florists, Inc. Harold's Florists, a fast growing company in the floral industry, recently hired Stan as its new CEO. Stan is a progressive manager who is keen on obtaining information about the changing environment and incorporating these changes to help position the company for the twenty-first century. -Refer to Harold's Florists, Inc. Stan should know that contingent employees may have lower job involvement but they

During the ____ phase of the business cycle, employment and wages usually rise.

Managers in the 2020 workplace will need to have the ability to learn new skills, leverage the latest technology, and apply new knowledge to a fast-changing set of business conditions.

The study of managerial job opportunities is called demographics.

An organization can foster "intrapreneurship" by rewarding innovation and risk taking.

"Intrapreneurs" typically do not quit their present job to pursue an innovative idea.

Comprehensive diversity programs create more structured organizations.