Exam 1: Information Systems in Global Business Today

The move of retail banking to use ATMs after Citibank unveiled its first ATMs illustrates the use of information systems to achieve which business objective?

Which of the following is not one of the current changes taking place in information systems technology?

In a business hierarchy, the level that is responsible for monitoring the daily activities of the business is

You need to know something about the hierarchy and culture of the company in order to understand how a specific business firm uses information systems

Which of the following statements best describes organizational culture?

The ________ is a service provided by the Internet that uses universally accepted standards for storing, retrieving, formatting, and displaying information in a page format.

The Mandarin Oriental hotel's use of computer systems to keep track of guests' preferences is an example of

Intranets link different systems and networks within a firm.

A business model describes how a company produces, delivers, and sells a product or service to create wealth.

Engineers, scientists, or architects, who design new products or services for a firm, belong to which level of a business hierarchy?

The temp agency that you own is having serious difficulties placing temps because few of them are familiar with Internet research. Investing in training software to enhance your workers' skills is an example of using technology to achieve which business objective?

In a hierarchical organization, the upper levels consist of

A managerial element in the UPS tracking system described in the chapter is

You are starting a small bike messenger company. Given your type of services (hand-delivering packages within a small geographical area), could your firm be a digital firm? If so, what would make this a digital firm?

A fully digital firm produces only digital goods or services.

Information technology (IT) consists of all the hardware that a firm needs to use in order to achieve its business objectives, whereas information systems consist of all the software and business processes needed.

How does a company's use of information systems affect its corporate strategies? Provide an example.

All of the following are advantages, for a firm, of cloud computing except

An example of raw data from a national chain of automobile stores would be

Psychologists study information systems with an eye to understanding