Question 1

MIS job growth is projected to be 50% greater than other jobs in the next five years.

Accepted Answer

A) True 
 B)False

Question 2

Which of the following tools would you use to evaluate and choose a collaboration tool for your organization?

Accepted Answer

A)  virtual meeting system 
B)  cloud collaboration 
C)  IBM Notes 
D)  the collaboration matrix 
E)  the time/space collaboration and social tool matrix 
A)  virtual meeting system 
B)  cloud collaboration 
C)  IBM Notes 
D)  the collaboration matrix 
E)  the time/space collaboration and social tool matrix

Question 3

A Web site that allows citizens to file taxes online is a form of ________.

Accepted Answer

The answer of A Web site that allows citizens to...

Question 4

The four major enterprise applications are

Accepted Answer

A)  SCMs, CRMs, DSSs, and KMSs. 
B)  SCMs, CRMs, ESSs, and KMSs. 
C)  enterprise systems, SCMs, DSSs, and CRMs. 
D)  enterprise systems, SCMs, CRMs, and KMSs. 
E)  TPSs, MISs, DSSs, and ESSs. 
A)  SCMs, CRMs, DSSs, and KMSs. 
B)  SCMs, CRMs, ESSs, and KMSs. 
C)  enterprise systems, SCMs, DSSs, and CRMs. 
D)  enterprise systems, SCMs, CRMs, and KMSs. 
E)  TPSs, MISs, DSSs, and ESSs.

Question 5

Supply chain management systems are described as a(n) ________ system because they manage information that flows between different companies.

Accepted Answer

The answer of Supply chain management systems are described as...

Question 6

You have been hired to work with 10 salespeople from different branches of a national business in creating an online training site for new sales employees. Identify six collaboration tools that are available to help the team work together. Which single tool would be the most helpful for the project, in your opinion, and why?

Accepted Answer

Collaboration tools include e-mail and i

Question 7

Identifying customers is a business process handled by the human resources function.

Accepted Answer

A) True 
 B)False

Question 8

A(n) ________ is a set of logically related activities for accomplishing a specific business result.

Accepted Answer

The answer of A(n) ________ is a set of logically...

Question 9

Global firms can collaborate from different locations at the same time using synchronous collaboration tools.

Accepted Answer

A) True 
 B)False

Question 10

Most TPSs use sophisticated mathematical models or statistical techniques.

Accepted Answer

A) True 
 B)False

Question 11

All of the following are reasons for the increased business focus on collaboration and teamwork, except for

Accepted Answer

A)  the need for creating innovative products and services. 
B)  growth of "interaction" jobs. 
C)  greater global presence. 
D)  the need for more efficient work hierarchies. 
E)  the need to reduce communication costs. 
A)  the need for creating innovative products and services. 
B)  growth of "interaction" jobs. 
C)  greater global presence. 
D)  the need for more efficient work hierarchies. 
E)  the need to reduce communication costs.

Question 12

You have been hired by Inspiration Inc., to help improve their profit margin. Inspiration Inc. is a business communications consultancy that services many clients in different industries throughout the United States. The end products of the company are customized recommendations for the best use of a client's existing resources for improving internal communications, typically delivered via documentation in different media. The company has approximately 100 consultants, all of whom are located in their central headquarters in Chicago. What system do you recommend to improve the company's business processes and increase their profit margin?

Accepted Answer

A)  extranet, to enable quick collaboration over the Internet, minimize the time spent communicating with the client, and minimize the amount of paperwork needed 
B)  CRM, to maintain easily accessible customer records to minimize the time spent looking for client data 
C)  KMS, for minimizing redundant work on similar clients 
D)  marketing system, for improving sales levels 
E)  TPS, to help manage all daily activities and transactions 
A)  extranet, to enable quick collaboration over the Internet, minimize the time spent communicating with the client, and minimize the amount of paperwork needed 
B)  CRM, to maintain easily accessible customer records to minimize the time spent looking for client data 
C)  KMS, for minimizing redundant work on similar clients 
D)  marketing system, for improving sales levels 
E)  TPS, to help manage all daily activities and transactions

Question 13

A ________ is a senior manager who oversees the use of IT in the firm.

Accepted Answer

A)  CEO 
B)  CFO 
C)  CIO 
D)  CTO 
E)  CKO 
A)  CEO 
B)  CFO 
C)  CIO 
D)  CTO 
E)  CKO

Question 14

The term "management information systems" designates a specific category of information systems serving

Accepted Answer

A)  integrated data processing throughout the firm. 
B)  transaction process reporting. 
C)  employees with online access to historical records. 
D)  the information technology function. 
E)  middle management functions. 
A)  integrated data processing throughout the firm. 
B)  transaction process reporting. 
C)  employees with online access to historical records. 
D)  the information technology function. 
E)  middle management functions.

Question 15

________ systems are especially suited to situations in which the procedure for arriving at a solution may not be fully defined in advance.

Accepted Answer

A)  Management information 
B)  Transaction processing 
C)  Decision-support 
D)  Knowledge management 
E)  Resource planning 
A)  Management information 
B)  Transaction processing 
C)  Decision-support 
D)  Knowledge management 
E)  Resource planning

Question 16

Which level of the organization are ESS specifically designed to serve?

Accepted Answer

A)  operational 
B)  end-user 
C)  middle management 
D)  senior management 
E)  knowledge workers 
A)  operational 
B)  end-user 
C)  middle management 
D)  senior management 
E)  knowledge workers

Question 17

Which type of system integrates supplier, manufacturer, distributor, and customer logistics processes?

Accepted Answer

A)  collaborative distribution system 
B)  supply-chain management system 
C)  reverse logistics system 
D)  enterprise planning system 
E)  transaction processing system 
A)  collaborative distribution system 
B)  supply-chain management system 
C)  reverse logistics system 
D)  enterprise planning system 
E)  transaction processing system

Question 18

To monitor the status of internal operations and the firm's relations with the external environment, managers need ________ systems.

Accepted Answer

A)  decision-support 
B)  knowledge 
C)  transaction processing 
D)  management information 
A)  decision-support 
B)  knowledge 
C)  transaction processing 
D)  management information

Question 19

FWO's use of SharePoint for project management is an example of using information systems to achieve which business objective?

Accepted Answer

A)  customer and supplier intimacy 
B)  survival 
C)  improved decision making 
D)  operational excellence 
A)  customer and supplier intimacy 
B)  survival 
C)  improved decision making 
D)  operational excellence

Question 20

All of the following statements regarding IBM Notes are true except which one?

Accepted Answer

A)  It began as an e-mail and messaging client. 
B)  It is a widely used collaboration tool at larger firms. 
C)  It provides capabilities for wikis and microblogging. 
D)  It provides tools for full version control of all company documentation. 
E)  It is designed to provide security for sensitive corporate information. 
A)  It began as an e-mail and messaging client. 
B)  It is a widely used collaboration tool at larger firms. 
C)  It provides capabilities for wikis and microblogging. 
D)  It provides tools for full version control of all company documentation. 
E)  It is designed to provide security for sensitive corporate information.

MIS job growth is projected to be 50% greater than other jobs in the next five years.

Which of the following tools would you use to evaluate and choose a collaboration tool for your organization?

A Web site that allows citizens to file taxes online is a form of ________.

The four major enterprise applications are

Supply chain management systems are described as a(n) ________ system because they manage information that flows between different companies.

Identifying customers is a business process handled by the human resources function.

A(n) ________ is a set of logically related activities for accomplishing a specific business result.

Global firms can collaborate from different locations at the same time using synchronous collaboration tools.

Most TPSs use sophisticated mathematical models or statistical techniques.

All of the following are reasons for the increased business focus on collaboration and teamwork, except for

A ________ is a senior manager who oversees the use of IT in the firm.

The term "management information systems" designates a specific category of information systems serving

________ systems are especially suited to situations in which the procedure for arriving at a solution may not be fully defined in advance.

Which level of the organization are ESS specifically designed to serve?

Which type of system integrates supplier, manufacturer, distributor, and customer logistics processes?

To monitor the status of internal operations and the firm's relations with the external environment, managers need ________ systems.

FWO's use of SharePoint for project management is an example of using information systems to achieve which business objective?

All of the following statements regarding IBM Notes are true except which one?

Information Systems in Global Business Today

Information Systems, Organizations, and Strategy

Ethical and Social Issues in Information Systems

It Infrastructure and Emerging Technologies

Foundations of Business Intelligence: Databases and Information Management

Telecommunications, the Internet, and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy: Enterprise Applications

E-Commerce: Digital Markets, Digital Goods

Managing Knowledge

Enhancing Decision Making

Building Information Systems

Managing Projects

Managing Global Systems

Filters

Exam 2: Global E-Business and Collaboration

MIS job growth is projected to be 50% greater than other jobs in the next five years.

Which of the following tools would you use to evaluate and choose a collaboration tool for your organization?

A Web site that allows citizens to file taxes online is a form of ________.

The four major enterprise applications are

Supply chain management systems are described as a(n) ________ system because they manage information that flows between different companies.

Identifying customers is a business process handled by the human resources function.

A(n) ________ is a set of logically related activities for accomplishing a specific business result.

Global firms can collaborate from different locations at the same time using synchronous collaboration tools.

Most TPSs use sophisticated mathematical models or statistical techniques.

All of the following are reasons for the increased business focus on collaboration and teamwork, except for

A ________ is a senior manager who oversees the use of IT in the firm.

The term "management information systems" designates a specific category of information systems serving

________ systems are especially suited to situations in which the procedure for arriving at a solution may not be fully defined in advance.

Which level of the organization are ESS specifically designed to serve?

Which type of system integrates supplier, manufacturer, distributor, and customer logistics processes?

To monitor the status of internal operations and the firm's relations with the external environment, managers need ________ systems.

FWO's use of SharePoint for project management is an example of using information systems to achieve which business objective?

All of the following statements regarding IBM Notes are true except which one?

Information Systems in Global Business Today

Information Systems, Organizations, and Strategy

Ethical and Social Issues in Information Systems

It Infrastructure and Emerging Technologies

Foundations of Business Intelligence: Databases and Information Management

Telecommunications, the Internet, and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy: Enterprise Applications

E-Commerce: Digital Markets, Digital Goods

Managing Knowledge

Enhancing Decision Making

Building Information Systems

Managing Projects

Managing Global Systems

Filters