Question 1

Which of the following represent the primary activities of a firm?

Accepted Answer

A)  inbound logistics, operations, outbound logistics, sales and marketing, and service 
B)  inbound logistics, operations, outbound logistics, technology, and service 
C)  procurement, inbound logistics, operations, technology, and outbound logistics 
D)  procurement, operations, technology, sales and marketing, and services 
E)  organization infrastructure, human resources, technology, and procurement 
A)  inbound logistics, operations, outbound logistics, sales and marketing, and service 
B)  inbound logistics, operations, outbound logistics, technology, and service 
C)  procurement, inbound logistics, operations, technology, and outbound logistics 
D)  procurement, operations, technology, sales and marketing, and services 
E)  organization infrastructure, human resources, technology, and procurement

Question 2

Which model is used to describe the interaction of external forces that affect an organization's strategy and ability to compete?

Accepted Answer

A)  network economics model 
B)  competitive forces model 
C)  competitive advantage model 
D)  demand control model 
E)  agency costs model 
A)  network economics model 
B)  competitive forces model 
C)  competitive advantage model 
D)  demand control model 
E)  agency costs model

Question 3

An example of a divisionalized bureaucracy is a

Accepted Answer

A)  startup firm. 
B)  university. 
C)  Fortune 500 firm. 
D)  midsize manufacturer. 
E)  consulting firm. 
A)  startup firm. 
B)  university. 
C)  Fortune 500 firm. 
D)  midsize manufacturer. 
E)  consulting firm.

Question 4

Network economics

Accepted Answer

A)  applies the law of diminishing returns to communities of users. 
B)  applies traditional economics to networked users. 
C)  sees the cost of adding new members as inconsequential. 
D)  balances the high cost of adding new members to a community against the lower cost of using network infrastructure. 
E)  uses networks to link people, assets, and ideas. 
A)  applies the law of diminishing returns to communities of users. 
B)  applies traditional economics to networked users. 
C)  sees the cost of adding new members as inconsequential. 
D)  balances the high cost of adding new members to a community against the lower cost of using network infrastructure. 
E)  uses networks to link people, assets, and ideas.

Question 5

A collection of independent firms that use information technology to coordinate their value chains to produce a product or service for a market collectively is called a(n)

Accepted Answer

A)  industry value chain. 
B)  business ecosystem. 
C)  value web. 
D)  consortia. 
E)  synergy chain. 
A)  industry value chain. 
B)  business ecosystem. 
C)  value web. 
D)  consortia. 
E)  synergy chain.

Question 6

The ________ model highlights the primary or support activities that add a margin of value to a firm's products or services where information systems can best be applied to achieve a competitive advantage.

Accepted Answer

A)  competitive forces 
B)  value chain 
C)  bargaining power 
D)  new entrant 
E)  rivalry 
A)  competitive forces 
B)  value chain 
C)  bargaining power 
D)  new entrant 
E)  rivalry

Question 7

As discussed in the chapter opening case, which of the four generic strategies did T.J. Maxx employ to combat the competition offered by Target, Kohls, Walmart, Macy's and pure online stores likeRue LaLa and Gilt Groupe?

Accepted Answer

A)  market niche focus 
B)  customer and supplier intimacy 
C)  network-based strategy 
D)  product synergies 
E)  efficient customer response 
A)  market niche focus 
B)  customer and supplier intimacy 
C)  network-based strategy 
D)  product synergies 
E)  efficient customer response

Question 8

You are consulting for a cosmetics distributor who is interested in determining the benefits it could achieve from implementing new information systems. What will you advise as the first step?

Accepted Answer

A)  Identify the business ecosystem the distributor is in. 
B)  Implement a strategic transition to the new system. 
C)  Perform a strategic systems analysis. 
D)  Benchmark existing systems. 
E)  Set up a strategic transition. 
A)  Identify the business ecosystem the distributor is in. 
B)  Implement a strategic transition to the new system. 
C)  Perform a strategic systems analysis. 
D)  Benchmark existing systems. 
E)  Set up a strategic transition.

Question 9

Walmart's continuous replenishment system allows it to

Accepted Answer

A)  provide mass customization. 
B)  differentiate products. 
C)  strengthen customer intimacy. 
D)  achieve economy of scale. 
E)  achieve low-cost leadership. 
A)  provide mass customization. 
B)  differentiate products. 
C)  strengthen customer intimacy. 
D)  achieve economy of scale. 
E)  achieve low-cost leadership.

Question 10

Customers are one of the competitive forces that affect an organization's ability to compete.

Accepted Answer

A) True 
 B)False

Question 11

Value chain analysis is useful at the business level to highlight specific activities in the business where information systems are most likely to have a strategic impact. Discuss this model, identify the activities, and describe how the model can be applied to the concept of information technology.

Accepted Answer

The value chain model identifies specifi

Question 12

How is Internet technology useful from a network economics perspective?
 Give examples.

Accepted Answer

In network economics, the cost of adding

Question 13

________ technologies radically change the business landscape and environment.

Accepted Answer

A)  Explosive 
B)  Inventive 
C)  Disruptive 
D)  Subversive 
E)  Divisive 
A)  Explosive 
B)  Inventive 
C)  Disruptive 
D)  Subversive 
E)  Divisive

Question 14

Mass customization offers individually tailored products or services using the same resources as mass production.

Accepted Answer

A) True 
 B)False

Question 15

All of the following are considered disruptive technologies except

Accepted Answer

A)  instant messaging. 
B)  e-mail. 
C)  Internet telephony. 
D)  PCs. 
E)  smartphones. 
A)  instant messaging. 
B)  e-mail. 
C)  Internet telephony. 
D)  PCs. 
E)  smartphones.

Question 16

Amazon's use of the Internet as a platform to sell books more efficiently than traditional bookstores illustrates a use of information services for

Accepted Answer

A)  low-cost leadership. 
B)  marketing effectiveness. 
C)  focusing on market niche. 
D)  strengthening supplier intimacy. 
E)  developing synergies. 
A)  low-cost leadership. 
B)  marketing effectiveness. 
C)  focusing on market niche. 
D)  strengthening supplier intimacy. 
E)  developing synergies.

Question 17

Business processes are collections of

Accepted Answer

A)  informal practices and behaviors. 
B)  formalized and documented practices. 
C)  business rules. 
D)  rights and privileges. 
E)  routines. 
A)  informal practices and behaviors. 
B)  formalized and documented practices. 
C)  business rules. 
D)  rights and privileges. 
E)  routines.

Question 18

Define and describe a business ecosystem. Give an example of a business ecosystem.

Accepted Answer

A business ecosystem is a collection of

Question 19

A competitive force challenging the publishing industry is

Accepted Answer

A)  positioning and rivalry among competitors. 
B)  low cost of entry. 
C)  substitute products or services. 
D)  customers' bargaining power. 
E)  suppliers' bargaining power. 
A)  positioning and rivalry among competitors. 
B)  low cost of entry. 
C)  substitute products or services. 
D)  customers' bargaining power. 
E)  suppliers' bargaining power.

Question 20

According to research on organizational resistance, the four components that must be changed in an organization in order to successfully implement a new information system are

Accepted Answer

A)  environment, organization, structure, and tasks. 
B)  technology, people, culture, and structure. 
C)  organization, culture, management, and environment. 
D)  tasks, technology, people, and structure. 
E)  costs, tasks, structure, and management. 
A)  environment, organization, structure, and tasks. 
B)  technology, people, culture, and structure. 
C)  organization, culture, management, and environment. 
D)  tasks, technology, people, and structure. 
E)  costs, tasks, structure, and management.

Which of the following represent the primary activities of a firm?

Which model is used to describe the interaction of external forces that affect an organization's strategy and ability to compete?

An example of a divisionalized bureaucracy is a

Network economics

A collection of independent firms that use information technology to coordinate their value chains to produce a product or service for a market collectively is called a(n)

The ________ model highlights the primary or support activities that add a margin of value to a firm's products or services where information systems can best be applied to achieve a competitive advantage.

As discussed in the chapter opening case, which of the four generic strategies did T.J. Maxx employ to combat the competition offered by Target, Kohls, Walmart, Macy's and pure online stores likeRue LaLa and Gilt Groupe?

You are consulting for a cosmetics distributor who is interested in determining the benefits it could achieve from implementing new information systems. What will you advise as the first step?

Walmart's continuous replenishment system allows it to

Customers are one of the competitive forces that affect an organization's ability to compete.

Value chain analysis is useful at the business level to highlight specific activities in the business where information systems are most likely to have a strategic impact. Discuss this model, identify the activities, and describe how the model can be applied to the concept of information technology.

How is Internet technology useful from a network economics perspective? Give examples.

________ technologies radically change the business landscape and environment.

Mass customization offers individually tailored products or services using the same resources as mass production.

All of the following are considered disruptive technologies except

Amazon's use of the Internet as a platform to sell books more efficiently than traditional bookstores illustrates a use of information services for

Business processes are collections of

Define and describe a business ecosystem. Give an example of a business ecosystem.

A competitive force challenging the publishing industry is

According to research on organizational resistance, the four components that must be changed in an organization in order to successfully implement a new information system are

Information Systems in Global Business Today

Global E-Business and Collaboration

Ethical and Social Issues in Information Systems

It Infrastructure and Emerging Technologies

Foundations of Business Intelligence: Databases and Information Management

Telecommunications, the Internet, and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy: Enterprise Applications

E-Commerce: Digital Markets, Digital Goods

Managing Knowledge

Enhancing Decision Making

Building Information Systems

Managing Projects

Managing Global Systems

Filters

Exam 3: Information Systems, Organizations, and Strategy

Which of the following represent the primary activities of a firm?

Which model is used to describe the interaction of external forces that affect an organization's strategy and ability to compete?

An example of a divisionalized bureaucracy is a

Network economics

A collection of independent firms that use information technology to coordinate their value chains to produce a product or service for a market collectively is called a(n)

The ________ model highlights the primary or support activities that add a margin of value to a firm's products or services where information systems can best be applied to achieve a competitive advantage.

As discussed in the chapter opening case, which of the four generic strategies did T.J. Maxx employ to combat the competition offered by Target, Kohls, Walmart, Macy's and pure online stores likeRue LaLa and Gilt Groupe?

You are consulting for a cosmetics distributor who is interested in determining the benefits it could achieve from implementing new information systems. What will you advise as the first step?

Walmart's continuous replenishment system allows it to

Customers are one of the competitive forces that affect an organization's ability to compete.

How is Internet technology useful from a network economics perspective? Give examples.

________ technologies radically change the business landscape and environment.

Mass customization offers individually tailored products or services using the same resources as mass production.

All of the following are considered disruptive technologies except

Amazon's use of the Internet as a platform to sell books more efficiently than traditional bookstores illustrates a use of information services for

Business processes are collections of

Define and describe a business ecosystem. Give an example of a business ecosystem.

A competitive force challenging the publishing industry is

According to research on organizational resistance, the four components that must be changed in an organization in order to successfully implement a new information system are

Information Systems in Global Business Today

Global E-Business and Collaboration

Ethical and Social Issues in Information Systems

It Infrastructure and Emerging Technologies

Foundations of Business Intelligence: Databases and Information Management

Telecommunications, the Internet, and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy: Enterprise Applications

E-Commerce: Digital Markets, Digital Goods

Managing Knowledge

Enhancing Decision Making

Building Information Systems

Managing Projects

Managing Global Systems

Filters