Question 1

A company's competitive advantages ultimately translate into higher stock market valuations than its competitors.

Accepted Answer

A) True 
 B)False

Question 2

The use of Internet technologies allows companies to more easily sustain competitive advantage.

Accepted Answer

A) True 
 B)False

Question 3

The four major competitive strategies are

Accepted Answer

A)  low-cost leadership, substitute products and services, customers; and suppliers. 
B)  low-cost leadership, product differentiation, focus on market niche, and customer and supplier intimacy. 
C)  new market entrants, substitute products and services, customers, and suppliers. 
D)  low-cost leadership, new market entrants, product differentiation, and focus on market niche. 
E)  customers, suppliers, new market entrants, and substitute products. 
A)  low-cost leadership, substitute products and services, customers; and suppliers. 
B)  low-cost leadership, product differentiation, focus on market niche, and customer and supplier intimacy. 
C)  new market entrants, substitute products and services, customers, and suppliers. 
D)  low-cost leadership, new market entrants, product differentiation, and focus on market niche. 
E)  customers, suppliers, new market entrants, and substitute products.

Question 4

An organization is seen as a means by which primary production factors are transformed into outputs consumed by the environment according to the ________ definition of organizations.

Accepted Answer

A)  microeconomic 
B)  macroeconomic 
C)  sociotechnical 
D)  behavioral 
E)  psychological 
A)  microeconomic 
B)  macroeconomic 
C)  sociotechnical 
D)  behavioral 
E)  psychological

Question 5

Switching costs increase when customers are strongly linked to products and platforms.

Accepted Answer

A) True 
 B)False

Question 6

Firms use a ________ strategy to provide a specialized product or service for a narrow target market better than competitors.

Accepted Answer

A)  product differentiation 
B)  market niche 
C)  mass customization 
D)  process efficiency 
E)  low-cost leadership 
A)  product differentiation 
B)  market niche 
C)  mass customization 
D)  process efficiency 
E)  low-cost leadership

Question 7

All of the following are competitive forces except

Accepted Answer

A)  suppliers. 
B)  new market entrants. 
C)  external environment. 
D)  customers. 
E)  substitute products. 
A)  suppliers. 
B)  new market entrants. 
C)  external environment. 
D)  customers. 
E)  substitute products.

Question 8

A firm can exercise greater control over its suppliers by having

Accepted Answer

A)  more suppliers. 
B)  fewer suppliers. 
C)  global suppliers. 
D)  local suppliers. 
E)  regional suppliers. 
A)  more suppliers. 
B)  fewer suppliers. 
C)  global suppliers. 
D)  local suppliers. 
E)  regional suppliers.

Question 9

The expenses incurred by a customer or company in lost time and resources when changing from one supplier or system to a competing supplier or system are known as

Accepted Answer

A)  retention costs. 
B)  preservation costs. 
C)  differentiation costs. 
D)  switching costs. 
E)  variation costs. 
A)  retention costs. 
B)  preservation costs. 
C)  differentiation costs. 
D)  switching costs. 
E)  variation costs.

Question 10

In environmental scanning, a firm may use information systems to

Accepted Answer

A)  utilize sensors that track products through the value chain. 
B)  analyze external Internet traffic to its Web sites. 
C)  identify external events that may affect it. 
D)  understand its carbon footprint and energy impacts on the environment. 
E)  develop a unified organizational culture. 
A)  utilize sensors that track products through the value chain. 
B)  analyze external Internet traffic to its Web sites. 
C)  identify external events that may affect it. 
D)  understand its carbon footprint and energy impacts on the environment. 
E)  develop a unified organizational culture.

Question 11

All of the following statements are true about information technology's impact on business firms except

Accepted Answer

A)  it helps firms expand in size. 
B)  it helps firms lower the cost of market participation. 
C)  it helps reduce internal management costs. 
D)  it helps reduce transaction costs. 
E)  it helps reduce agency costs. 
A)  it helps firms expand in size. 
B)  it helps firms lower the cost of market participation. 
C)  it helps reduce internal management costs. 
D)  it helps reduce transaction costs. 
E)  it helps reduce agency costs.

Question 12

In the value chain model, support activities are most directly related to the production and distribution of the firm's products and services, which create value for the customer.

Accepted Answer

A) True 
 B)False

Question 13

When a firm buys on the marketplace what it cannot make itself, the costs incurred are referred to as

Accepted Answer

A)  switching costs. 
B)  network costs. 
C)  procurement. 
D)  agency costs. 
E)  transaction costs. 
A)  switching costs. 
B)  network costs. 
C)  procurement. 
D)  agency costs. 
E)  transaction costs.

Question 14

Some organizations lack bedrock, unassailable assumptions that define their goals and products.

Accepted Answer

A) True 
 B)False

Question 15

________ is a competitive strategy for creating brand loyalty by developing new and unique products and services that are not easily duplicated by competitors.

Accepted Answer

A)  Product differentiation 
B)  Low-cost leadership 
C)  Customer efficiency 
D)  Mass customization 
E)  Switching cost 
A)  Product differentiation 
B)  Low-cost leadership 
C)  Customer efficiency 
D)  Mass customization 
E)  Switching cost

Question 16

How is the concept of core competency relevant to Smalltown Computer, a local computer repair store that builds custom computers?
 Give examples.

Accepted Answer

A core competency is an activity for whi

Question 17

An example of a keystone firm within a business ecosystem is

Accepted Answer

A)  Apple and software application writers in the mobile platform ecosystem. 
B)  GUESS and the fashion ecosystem. 
C)  Citibank and the ATM ecosystem. 
D)  American Airlines and the computerized reservation ecosystem. 
E)  Nike and the athletic apparel ecosystem. 
A)  Apple and software application writers in the mobile platform ecosystem. 
B)  GUESS and the fashion ecosystem. 
C)  Citibank and the ATM ecosystem. 
D)  American Airlines and the computerized reservation ecosystem. 
E)  Nike and the athletic apparel ecosystem.

Question 18

A virtual company

Accepted Answer

A)  uses networks to link people, assets, and ideas. 
B)  uses Internet technology to maintain a virtual storefront. 
C)  uses Internet technology to maintain a networked community of users. 
D)  provides entirely Internet-driven services, or virtual products. 
E)  is limited by traditional organizational boundaries. 
A)  uses networks to link people, assets, and ideas. 
B)  uses Internet technology to maintain a virtual storefront. 
C)  uses Internet technology to maintain a networked community of users. 
D)  provides entirely Internet-driven services, or virtual products. 
E)  is limited by traditional organizational boundaries.

Question 19

Research has shown that a majority of firms are able to align their information technology with their business goals.

Accepted Answer

A) True 
 B)False

Question 20

High product differentiation is a sign of a transparent marketplace.

Accepted Answer

A) True 
 B)False

A company's competitive advantages ultimately translate into higher stock market valuations than its competitors.

The use of Internet technologies allows companies to more easily sustain competitive advantage.

The four major competitive strategies are

An organization is seen as a means by which primary production factors are transformed into outputs consumed by the environment according to the ________ definition of organizations.

Switching costs increase when customers are strongly linked to products and platforms.

Firms use a ________ strategy to provide a specialized product or service for a narrow target market better than competitors.

All of the following are competitive forces except

A firm can exercise greater control over its suppliers by having

The expenses incurred by a customer or company in lost time and resources when changing from one supplier or system to a competing supplier or system are known as

In environmental scanning, a firm may use information systems to

All of the following statements are true about information technology's impact on business firms except

In the value chain model, support activities are most directly related to the production and distribution of the firm's products and services, which create value for the customer.

When a firm buys on the marketplace what it cannot make itself, the costs incurred are referred to as

Some organizations lack bedrock, unassailable assumptions that define their goals and products.

________ is a competitive strategy for creating brand loyalty by developing new and unique products and services that are not easily duplicated by competitors.

How is the concept of core competency relevant to Smalltown Computer, a local computer repair store that builds custom computers? Give examples.

An example of a keystone firm within a business ecosystem is

A virtual company

Research has shown that a majority of firms are able to align their information technology with their business goals.

High product differentiation is a sign of a transparent marketplace.

Information Systems in Global Business Today

Global E-Business and Collaboration

Ethical and Social Issues in Information Systems

It Infrastructure and Emerging Technologies

Foundations of Business Intelligence: Databases and Information Management

Telecommunications, the Internet, and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy: Enterprise Applications

E-Commerce: Digital Markets, Digital Goods

Managing Knowledge

Enhancing Decision Making

Building Information Systems

Managing Projects

Managing Global Systems

Filters

Exam 3: Information Systems, Organizations, and Strategy

A company's competitive advantages ultimately translate into higher stock market valuations than its competitors.

The use of Internet technologies allows companies to more easily sustain competitive advantage.

The four major competitive strategies are

An organization is seen as a means by which primary production factors are transformed into outputs consumed by the environment according to the ________ definition of organizations.

Switching costs increase when customers are strongly linked to products and platforms.

Firms use a ________ strategy to provide a specialized product or service for a narrow target market better than competitors.

All of the following are competitive forces except

A firm can exercise greater control over its suppliers by having

The expenses incurred by a customer or company in lost time and resources when changing from one supplier or system to a competing supplier or system are known as

In environmental scanning, a firm may use information systems to

All of the following statements are true about information technology's impact on business firms except

In the value chain model, support activities are most directly related to the production and distribution of the firm's products and services, which create value for the customer.

When a firm buys on the marketplace what it cannot make itself, the costs incurred are referred to as

Some organizations lack bedrock, unassailable assumptions that define their goals and products.

________ is a competitive strategy for creating brand loyalty by developing new and unique products and services that are not easily duplicated by competitors.

How is the concept of core competency relevant to Smalltown Computer, a local computer repair store that builds custom computers? Give examples.

An example of a keystone firm within a business ecosystem is

A virtual company

Research has shown that a majority of firms are able to align their information technology with their business goals.

High product differentiation is a sign of a transparent marketplace.

Information Systems in Global Business Today

Global E-Business and Collaboration

Ethical and Social Issues in Information Systems

It Infrastructure and Emerging Technologies

Foundations of Business Intelligence: Databases and Information Management

Telecommunications, the Internet, and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy: Enterprise Applications

E-Commerce: Digital Markets, Digital Goods

Managing Knowledge

Enhancing Decision Making

Building Information Systems

Managing Projects

Managing Global Systems

Filters