Exam 11: Managing Knowledge

Fuzzy logic systems "learn" patterns from large quantities of data by sifting through data, searching for relationships, building models, and correcting over and over again the model's own mistakes.

Which of the following is not one of the main four dimensions of knowledge described in the chapter?

Intelligent techniques include CAD and VRML.

Which of the following techniques is used for knowledge discovery?

Tools for the management, delivery, tracking, and assessment of various types of employee learning best describes a(n)

About ________ percent of the United States GDP is produced by the knowledge and information sectors.

Forward chaining is

Expert systems

VRML requires the use of a powerful server as well as large amounts of bandwidth.

Genetic algorithms

Virtual reality systems

Which of the following are the three major types of knowledge management systems?

For a firm, organizational resources are needed to transform data into knowledge.

Expert systems are typically used in business in discrete, highly structured decision-making situations.

The model of human knowledge used by expert systems is referred to as

Systems that integrate different types of techniques, such as genetic algorithms, fuzzy logic, neural networks, and expert systems, into a single application are called ________ systems.

The last step in the knowledge management value chain is

Which of the following would not be classified as a knowledge work system?

________ knowledge exists in formal documents, as well as in formal rules that organizations derive by observing experts and their decision-making behaviors.

Virtually all expert systems deal with problems of