Exam 12: Enhancing Decision Making

When there is no well-understood or agreed-upon procedure for making decisions,it is said to be

Middle management faces more structured decision scenarios but their decisions may include ________ components.

If both contemporary ESS and DSS incorporate tools for modeling and analysis,what qualities distinguish the two types of system?

John is making a decision on how to invest the company's investment portfolio.As he looks over the information that he needs to make a decision,he notices that there are no historical data.Which quality of information dimension is lacking?

Which type of decision is calculating gross pay for hourly workers?

________ are a special category of DSS that use data visualization technology to analyze and display data for planning and decision making in the form of digitized maps.

________ state that the actual behaviour of managers appears to be less systematic,more informal,less reflective,more reactive,and less well organized than the classical model would have us believe.

The five classical functions of managers are planning,organizing,deciding,controlling,and

A(n)________ is an abstract representation illustrating the components or relationships of a phenomenon.

Businesses must deal with both ________ and unstructured data from many different sources,including mobile devices and the Internet.

A sophisticated GDSS provides each attendee with a dedicated desktop computer under that person's individual control.

Describe what technologies,facilities,and capabilities would be required to run a GDSS-enabled meeting.

A sophisticated ________ provides each attendee with a dedicated desktop computer under that person's individual control.

Management information systems (MIS)are systems that provide senior management,making primarily unstructured decisions,with external information and high-level summaries of firm performance.

ESS have the ability to ________,moving from a piece of summary data to lower and lower levels of detail.

Robert is getting great information from his system.It is accurate information,but for some reason Robert continues to make bad decisions.This case illustrates which main reason of why investments in technology don't always produce positive results?

Executive support systems (ESS)provide analytical models or tools for analyzing large quantities of data for middle managers who face semistructured decision situations.

According to Mintzberg,managers in their informational role act as

High-quality decisions require ________ information.

The ________ (IBM,HP,and now Oracle,which owns Sun Microsystems)want to sell your firm integrated hardware/software solutions that tend to run only on their products.