Exam 11: Improving Decision Making and Managing Knowledge

A(n)________ table is a spreadsheet feature that displays two or more dimensions of data in a convenient format.

Because genetic algorithms produce generalized solutions, they are best used as aids or guides to human decision makers instead of substitutes for them.

Virtually all successful expert systems deal with problems of:

Which of the following would not be classified as a knowledge work system?

Genetic algorithms are used for generating solutions to problems that are too large and complex for human beings to analyze on their own.

Which of the following is not an element of the business intelligence environment?

CBR is used in diagnostic systems in medicine.

________ help media firms store and manage unstructured digital data such as photographs, images, videos, and audio files.

Expert systems capture the knowledge of skilled employees in the form of a set of rules in a software system that can be used by others in the organization.

Where there is no well-understood or agreed-on procedure for making a decision, it is said to be:

What is big data? How does it provide business value?

Which dimension of quality means that a decision faithfully reflects the concerns and interests of affected parties?

Estimating the number of direct goods to reorder falls into which category of decision making?

Why does improving a small, routine decision have business value for a company?

Why are knowledge workers so important to an organization?

Simon's four different stages in decision making are, in order from first to last:

You are a city transportation planner and are interested in improving the city's bus service. What types of analytic tools might help you do this, and how would you use them?

Knowledge can reside in e-mail, voice mail, graphics, and unstructured documents as well as structured documents.

________ intelligence technology consists of computer-based systems that attempt to emulate human behavior and thought patterns.

________ decisions are most common at higher levels of management.