Question 1

________ are intelligent techniques that parallel some aspects of the processing patterns of the biological brain.

Accepted Answer

A) Neural networks 
B) Genetic algorithms 
C) CBR systems 
D) Fuzzy logic systems 
A) Neural networks 
B) Genetic algorithms 
C) CBR systems 
D) Fuzzy logic systems

Question 2

You are answering phones for a local utilities provider and are speaking with an extremely angry customer. Because your company manual advises employees to transfer hostile calls to a superior, you do this. What quality dimension of decisions does your action reflect?

Accepted Answer

A) Due process 
B) Justice 
C) Fairness 
D) Accuracy 
A) Due process 
B) Justice 
C) Fairness 
D) Accuracy

Question 3

You are developing a customer recommendation system for a department store's e-commerce site. Which of the following tools will provide the most accurate recommendations?

Accepted Answer

A) Genetic algorithms 
B) Fuzzy logic 
C) Location analytics 
D) Big data analytics 
A) Genetic algorithms 
B) Fuzzy logic 
C) Location analytics 
D) Big data analytics

Question 4

All of the following are dimensions of firm performance that are measured in the balanced scorecard method except:

Accepted Answer

A) resources. 
B) business process. 
C) customer. 
D) learning and growth. 
A) resources. 
B) business process. 
C) customer. 
D) learning and growth.

Question 5

Folksonomies are user-created taxonomies.

Accepted Answer

A) True 
 B)False

Question 6

What-if analysis works forward from known or assumed conditions.

Accepted Answer

A) True 
 B)False

Question 7

Not all business intelligence users are managers interested in forecasting sales figures for the next quarter. What different types of users are there for a business's intelligence systems?

Accepted Answer

Business intelligence users include ever

Question 8

________ systems help organizations manage both structured and semistructured knowledge.

Accepted Answer

A) Digital asset management 
B) Knowledge network 
C) Enterprise content management 
D) Knowledge work 
A) Digital asset management 
B) Knowledge network 
C) Enterprise content management 
D) Knowledge work

Question 9

Neural network applications in medicine, science, and business address problems in all of the following except:

Accepted Answer

A) pattern classification. 
B) prediction. 
C) control and optimization. 
D) generalization. 
A) pattern classification. 
B) prediction. 
C) control and optimization. 
D) generalization.

Question 10

Which of the following is a key problem in managing knowledge?

Accepted Answer

A) Classifying knowledge 
B) Storing knowledge 
C) Distributing knowledge 
D) Locating knowledge 
A) Classifying knowledge 
B) Storing knowledge 
C) Distributing knowledge 
D) Locating knowledge

________ are intelligent techniques that parallel some aspects of the processing patterns of the biological brain.

You are answering phones for a local utilities provider and are speaking with an extremely angry customer. Because your company manual advises employees to transfer hostile calls to a superior, you do this. What quality dimension of decisions does your action reflect?

You are developing a customer recommendation system for a department store's e-commerce site. Which of the following tools will provide the most accurate recommendations?

All of the following are dimensions of firm performance that are measured in the balanced scorecard method except:

Folksonomies are user-created taxonomies.

What-if analysis works forward from known or assumed conditions.

Not all business intelligence users are managers interested in forecasting sales figures for the next quarter. What different types of users are there for a business's intelligence systems?

________ systems help organizations manage both structured and semistructured knowledge.

Neural network applications in medicine, science, and business address problems in all of the following except:

Which of the following is a key problem in managing knowledge?

Business Information Systems in Your Career

Global E-Business and Collaboration

Achieving Competitive Advantage With Information Systems

Ethical and Social Issues in Information Systems

It Infrastructure: Hardware and Software

Foundations of Business Intelligence: Databases and Information Management

Telecommunications, the Internet, and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy: Enterprise Applications

E-Commerce: Digital Markets, Digital Goods

Building Information Systems and Managing Projects

Filters

Exam 11: Improving Decision Making and Managing Knowledge

________ are intelligent techniques that parallel some aspects of the processing patterns of the biological brain.

You are answering phones for a local utilities provider and are speaking with an extremely angry customer. Because your company manual advises employees to transfer hostile calls to a superior, you do this. What quality dimension of decisions does your action reflect?

You are developing a customer recommendation system for a department store's e-commerce site. Which of the following tools will provide the most accurate recommendations?

All of the following are dimensions of firm performance that are measured in the balanced scorecard method except:

Folksonomies are user-created taxonomies.

What-if analysis works forward from known or assumed conditions.

Not all business intelligence users are managers interested in forecasting sales figures for the next quarter. What different types of users are there for a business's intelligence systems?

________ systems help organizations manage both structured and semistructured knowledge.

Neural network applications in medicine, science, and business address problems in all of the following except:

Which of the following is a key problem in managing knowledge?

Business Information Systems in Your Career

Global E-Business and Collaboration

Achieving Competitive Advantage With Information Systems

Ethical and Social Issues in Information Systems

It Infrastructure: Hardware and Software

Foundations of Business Intelligence: Databases and Information Management

Telecommunications, the Internet, and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy: Enterprise Applications

E-Commerce: Digital Markets, Digital Goods

Building Information Systems and Managing Projects

Filters