Exam 9: The Business of Information Technology

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This model is helpful in teasing out the differing needs for managing IT at different levels of sophistication of the IT function.

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Avon uses this to monitor the status of its IT projects, knowing that a red-coded item indicates a serious problem.

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What does TCO stand for?

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Match the component of the business plan with its objective. Match the component of the business plan with its objective.

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Match the funding model to its method by which costs are recovered. Match the funding model to its method by which costs are recovered.

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TCO, discussed by Gartner, stands for Technology Chief Officer

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The scope of responsibilities for an IT organization seems to expand with increased IT maturity.

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Describe at least one new role emerging in organizations today as a result of social business.

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Which of the following should a manager expect from the IS organization?

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Valuing an IT investment is difficult because of many reasons. One of the reasons is:

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Four asset classes of IT investments include:

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