Question 1

Which of the following is not one of the principal management challenges in developing global systems?

Accepted Answer

A)  encouraging local users to support global systems 
B)  coordinating applications development 
C)  defining an acceptable test plan 
D)  agreeing on common user requirements 
A)  encouraging local users to support global systems 
B)  coordinating applications development 
C)  defining an acceptable test plan 
D)  agreeing on common user requirements

Question 2

General challenges and obstacles to global business systems are typified by

Accepted Answer

A)  different technology standards, shortages of skilled consultants, and social expectations. 
B)  brand-name expectations, language differences, and commercial regulations. 
C)  different work hours, transborder data and privacy laws, and different technology standards. 
D)  different communications standards, language differences, and network reliability. 
A)  different technology standards, shortages of skilled consultants, and social expectations. 
B)  brand-name expectations, language differences, and commercial regulations. 
C)  different work hours, transborder data and privacy laws, and different technology standards. 
D)  different communications standards, language differences, and network reliability.

Question 3

Global markets, production, and administration create the conditions for powerful global economies of ________.

Accepted Answer

The answer of Global markets, production, and administration create the...

Question 4

A force in the environment to which businesses must respond and that influences the direction of the business is called a business

Accepted Answer

A)  driver. 
B)  threat. 
C)  process. 
D)  matrix. 
A)  driver. 
B)  threat. 
C)  process. 
D)  matrix.

Question 5

In terms of global business strategy and structure, a franchise company will use a policy of

Accepted Answer

A)  centralized production, accounting, marketing, human resources, with strategic management. 
B)  dispersed production, accounting, human resources, with centralized strategic management, and marketing. 
C)  dispersed production and marketing, with centralized accounting, human resources and strategic management. 
D)  dispersed production, marketing, and human resources, with centralized strategic management and finance/accounting. 
A)  centralized production, accounting, marketing, human resources, with strategic management. 
B)  dispersed production, accounting, human resources, with centralized strategic management, and marketing. 
C)  dispersed production and marketing, with centralized accounting, human resources and strategic management. 
D)  dispersed production, marketing, and human resources, with centralized strategic management and finance/accounting.

Question 6

In duplicated systems

Accepted Answer

A)  development occurs at the home base and operations are handed over to autonomous units in foreign locations. 
B)  each foreign unit designs its own unique solutions and systems. 
C)  systems development and operations occur in an integrated and coordinated fashion across all units. 
D)  foreign units design the solutions and systems used at the domestic home base. 
A)  development occurs at the home base and operations are handed over to autonomous units in foreign locations. 
B)  each foreign unit designs its own unique solutions and systems. 
C)  systems development and operations occur in an integrated and coordinated fashion across all units. 
D)  foreign units design the solutions and systems used at the domestic home base.

Question 7

Most companies pursuing a global strategy begin as

Accepted Answer

A)  domestic exporters. 
B)  multinationals. 
C)  franchisers. 
D)  transnationals. 
A)  domestic exporters. 
B)  multinationals. 
C)  franchisers. 
D)  transnationals.

Question 8

Which of the following is not one of the main benefits to implementing global systems?

Accepted Answer

A)  superior management and coordination 
B)  vast improvements in operation 
C)  new economies of scale at production facilities 
D)  reduced hardware costs 
A)  superior management and coordination 
B)  vast improvements in operation 
C)  new economies of scale at production facilities 
D)  reduced hardware costs

Question 9

Making judgments and taking action on the basis of narrow or personal characteristics is referred to as

Accepted Answer

A)  localization. 
B)  cooptation. 
C)  particularism. 
D)  prejudicial. 
A)  localization. 
B)  cooptation. 
C)  particularism. 
D)  prejudicial.

Question 10

Transnational companies have tended to use a ________ systems configuration.

Accepted Answer

A)  duplicated 
B)  centralized 
C)  networked 
D)  decentralized 
A)  duplicated 
B)  centralized 
C)  networked 
D)  decentralized

Question 11

Of the following, which is not one of the three central principles recommended in this chapter for a firm organizing itself for international business?

Accepted Answer

A)  Organize value-adding activities along lines of comparative advantage. 
B)  Establish a single office responsible for international systems and a global CIO position. 
C)  Disperse production and marketing to regional centers and establish a single center for world headquarters and strategic management. 
D)  Develop and operate systems units at each level of corporate activity regional, national, and international. 
A)  Organize value-adding activities along lines of comparative advantage. 
B)  Establish a single office responsible for international systems and a global CIO position. 
C)  Disperse production and marketing to regional centers and establish a single center for world headquarters and strategic management. 
D)  Develop and operate systems units at each level of corporate activity regional, national, and international.

Question 12

The first step in establishing a corporate strategy and structure for globalization is to determine the appropriate technology platform.

Accepted Answer

A) True 
 B)False

Question 13

General cultural factors driving global business are

Accepted Answer

A)  global communication and transportation technologies, a global knowledge base, and global social norms. 
B)  the development of global markets, political stability, and a global workforce. 
C)  the rise of the global workforce, political stability, and a global knowledge base. 
D)  the rise of a global workforce, global economies of scale, and global production and operations. 
A)  global communication and transportation technologies, a global knowledge base, and global social norms. 
B)  the development of global markets, political stability, and a global workforce. 
C)  the rise of the global workforce, political stability, and a global knowledge base. 
D)  the rise of a global workforce, global economies of scale, and global production and operations.

Question 14

You are working for a global electronic parts manufacturing company with divisions in Taiwan, Malaysia, Australia, and Germany, that has embarked on developing a global enterprise system. To ensure that overseas divisions comply with the new system, they are considering a cooptation strategy in which they will permit each country unit the opportunity to develop one transnational application first in its home territory, and then throughout the world. What are the benefits and drawbacks to this approach? Are there any other solutions for the company's cooptation strategy?

Accepted Answer

With this strategy, local units will fee

Question 15

Effective networked systems must have a

Accepted Answer

A)  powerful telecommunications backbone. 
B)  culture of shared applications development. 
C)  shared management culture that crosses cultural barriers. 
D)  both B and C. 
E)  A, B, and C.
F) none of the above. 
A)  powerful telecommunications backbone. 
B)  culture of shared applications development. 
C)  shared management culture that crosses cultural barriers. 
D)  both B and C. 
E)  A, B, and C.
F) none of the above.

Question 16

Most large companies with overseas operations have inherited

Accepted Answer

A)  recently built technology platforms for international systems. 
B)  batch-oriented reporting from independent foreign divisions to corporate headquarters. 
C)  transaction-oriented reporting based at the home office for overseas business. 
D)  global marketing systems developed domestically. 
A)  recently built technology platforms for international systems. 
B)  batch-oriented reporting from independent foreign divisions to corporate headquarters. 
C)  transaction-oriented reporting based at the home office for overseas business. 
D)  global marketing systems developed domestically.

Question 17

Software localization is the process of

Accepted Answer

A)  translating a user interface into a second language. 
B)  converting software programming to run on a different platform. 
C)  converting software to operate in a second language and with local conventions. 
D)  modifying software so that it can be adopted in other countries without engineering changes. 
A)  translating a user interface into a second language. 
B)  converting software programming to run on a different platform. 
C)  converting software to operate in a second language and with local conventions. 
D)  modifying software so that it can be adopted in other countries without engineering changes.

Question 18

Franchise companies have typically had ________ systems.

Accepted Answer

A)  duplicated 
B)  centralized 
C)  networked 
D)  decentralized 
A)  duplicated 
B)  centralized 
C)  networked 
D)  decentralized

Question 19

Global coordination of all of the major business functions permits the location of business activity according to

Accepted Answer

A)  social norms and values. 
B)  comparative advantage. 
C)  competitive threat. 
D)  knowledge base. 
A)  social norms and values. 
B)  comparative advantage. 
C)  competitive threat. 
D)  knowledge base.

Question 20

A company that controls finances in the home country and decentralizes production, sales, and marketing operations to other countries is using a ________ strategy.

Accepted Answer

A)  domestic exporter 
B)  franchising 
C)  transnational 
D)  multinational 
A)  domestic exporter 
B)  franchising 
C)  transnational 
D)  multinational

Which of the following is not one of the principal management challenges in developing global systems?

General challenges and obstacles to global business systems are typified by

Global markets, production, and administration create the conditions for powerful global economies of ________.

A force in the environment to which businesses must respond and that influences the direction of the business is called a business

In terms of global business strategy and structure, a franchise company will use a policy of

In duplicated systems

Most companies pursuing a global strategy begin as

Which of the following is not one of the main benefits to implementing global systems?

Making judgments and taking action on the basis of narrow or personal characteristics is referred to as

Transnational companies have tended to use a ________ systems configuration.

Of the following, which is not one of the three central principles recommended in this chapter for a firm organizing itself for international business?

The first step in establishing a corporate strategy and structure for globalization is to determine the appropriate technology platform.

General cultural factors driving global business are

Effective networked systems must have a

Most large companies with overseas operations have inherited

Software localization is the process of

Franchise companies have typically had ________ systems.

Global coordination of all of the major business functions permits the location of business activity according to

A company that controls finances in the home country and decentralizes production, sales, and marketing operations to other countries is using a ________ strategy.

Information Systems in Global Business Today

Global E-Business and Collaboration

Information Systems, Organizations, and Strategy

Ethical and Social Issues in Information Systems

It Infrastructure and Emerging Technologies

Foundations of Business Intelligence: Databases and Information Management

Telecommunications, the Internet, and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy:

E-Commerce: Digital Markets, Digital Goods

Managing Knowledge

Enhancing Decision Making

Building Information Systems

Managing Projects

Filters

Exam 15: Managing Global Systems

Which of the following is not one of the principal management challenges in developing global systems?

General challenges and obstacles to global business systems are typified by

Global markets, production, and administration create the conditions for powerful global economies of ________.

A force in the environment to which businesses must respond and that influences the direction of the business is called a business

In terms of global business strategy and structure, a franchise company will use a policy of

In duplicated systems

Most companies pursuing a global strategy begin as

Which of the following is not one of the main benefits to implementing global systems?

Making judgments and taking action on the basis of narrow or personal characteristics is referred to as

Transnational companies have tended to use a ________ systems configuration.

Of the following, which is not one of the three central principles recommended in this chapter for a firm organizing itself for international business?

The first step in establishing a corporate strategy and structure for globalization is to determine the appropriate technology platform.

General cultural factors driving global business are

Effective networked systems must have a

Most large companies with overseas operations have inherited

Software localization is the process of

Franchise companies have typically had ________ systems.

Global coordination of all of the major business functions permits the location of business activity according to

A company that controls finances in the home country and decentralizes production, sales, and marketing operations to other countries is using a ________ strategy.

Information Systems in Global Business Today

Global E-Business and Collaboration

Information Systems, Organizations, and Strategy

Ethical and Social Issues in Information Systems

It Infrastructure and Emerging Technologies

Foundations of Business Intelligence: Databases and Information Management

Telecommunications, the Internet, and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy:

E-Commerce: Digital Markets, Digital Goods

Managing Knowledge

Enhancing Decision Making

Building Information Systems

Managing Projects

Filters