Question 1

The chapter outlines four steps in developing an effective global system solution. Which of the following is not one of these steps?

Accepted Answer

A)  Identify outdated legacy systems to be replaced. 
B)  Identify the core systems to coordinate centrally. 
C)  Choose a developmental approach, incremental, evolutionary, or other. 
D)  Make the benefits clear. 
E)  Define the core business processes. 
A)  Identify outdated legacy systems to be replaced. 
B)  Identify the core systems to coordinate centrally. 
C)  Choose a developmental approach, incremental, evolutionary, or other. 
D)  Make the benefits clear. 
E)  Define the core business processes.

Question 2

In a transnational business strategy, all of the regional units participate and coordinate over all activities, from production to sales.

Accepted Answer

A) True 
 B)False

Question 3

In a multinational business strategy, the ________ business function is decentralized, dispersed to foreign units.

Accepted Answer

A)  finance/accounting 
B)  production 
C)  human resources 
D)  strategic management 
E)  sales/marketing 
A)  finance/accounting 
B)  production 
C)  human resources 
D)  strategic management 
E)  sales/marketing

Question 4

All of the following present challenges to developing global business systems except

Accepted Answer

A)  foreign accounting practices. 
B)  production costs. 
C)  language differences. 
D)  exchange rates. 
E)  shortages of skilled consultants. 
A)  foreign accounting practices. 
B)  production costs. 
C)  language differences. 
D)  exchange rates. 
E)  shortages of skilled consultants.

Question 5

In a franchiser business strategy, each foreign unit designs its own solutions and systems.

Accepted Answer

A) True 
 B)False

Question 6

In terms of global business strategy and structure, a multinational company will use a policy of

Accepted Answer

A)  mixed sales and marketing, with centralized production, accounting, human resources, and strategic management. 
B)  centralized production, accounting, marketing, human resources, with strategic management. 
C)  dispersed production, accounting, human resources, with centralized strategic management, and marketing. 
D)  dispersed production and marketing, with centralized accounting and strategic management. 
E)  making local units that are clones of the mother country units. 
A)  mixed sales and marketing, with centralized production, accounting, human resources, and strategic management. 
B)  centralized production, accounting, marketing, human resources, with strategic management. 
C)  dispersed production, accounting, human resources, with centralized strategic management, and marketing. 
D)  dispersed production and marketing, with centralized accounting and strategic management. 
E)  making local units that are clones of the mother country units.

Question 7

Most large companies with overseas operations have inherited

Accepted Answer

A)  recently built technology platforms for international systems. 
B)  batch-oriented reporting from independent foreign divisions to corporate headquarters. 
C)  transaction-oriented reporting based at the home office for overseas business. 
D)  global marketing systems developed domestically. 
E)  enterprise systems developed by local firms. 
A)  recently built technology platforms for international systems. 
B)  batch-oriented reporting from independent foreign divisions to corporate headquarters. 
C)  transaction-oriented reporting based at the home office for overseas business. 
D)  global marketing systems developed domestically. 
E)  enterprise systems developed by local firms.

Question 8

Which of the following is not an important technology issue to consider when developing an international information system?

Accepted Answer

A)  standardizing the global computing platform 
B)  deciding how mobile computing will fit into your international system 
C)  finding specific software applications that are user friendly and enhance productivity 
D)  building sufficient connectivity 
E)  developing common data standards 
A)  standardizing the global computing platform 
B)  deciding how mobile computing will fit into your international system 
C)  finding specific software applications that are user friendly and enhance productivity 
D)  building sufficient connectivity 
E)  developing common data standards

Question 9

There are two primary global organization types:
 management centralized in the home country or distributed to foreign centers.

Accepted Answer

A) True 
 B)False

Question 10

The major dimensions of international systems architecture include each of the following except

Accepted Answer

A)  the global environment. 
B)  corporate global strategy. 
C)  technology platform. 
D)  transborder data flows. 
E)  management and business processes. 
A)  the global environment. 
B)  corporate global strategy. 
C)  technology platform. 
D)  transborder data flows. 
E)  management and business processes.

Question 11

Global business drivers can be divided into two groups:
 general cultural factors and specific business factors.

Accepted Answer

A) True 
 B)False

Question 12

What are the organizational principles a company should follow to develop a global company and its information systems support structure?
 Do you agree?
 Would you change these principles, or add others?
 Support your answer.

Accepted Answer

Student answers will vary, but should in

Question 13

The collapse of the Eastern block has retarded the growth of a world culture.

Accepted Answer

A) True 
 B)False

Question 14

Which of the following is not a business driver of global business?

Accepted Answer

A)  global communication and transportation technologies 
B)  development of global culture 
C)  emergence of global social norms 
D)  political stability 
E)  growth of international systems 
A)  global communication and transportation technologies 
B)  development of global culture 
C)  emergence of global social norms 
D)  political stability 
E)  growth of international systems

Question 15

Effective networked systems must have a

Accepted Answer

A)  powerful telecommunications backbone. 
B)  culture of shared applications development. 
C)  shared management culture that crosses cultural barriers. 
D)  both B and C. 
E)  A, B, and C. 
A)  powerful telecommunications backbone. 
B)  culture of shared applications development. 
C)  shared management culture that crosses cultural barriers. 
D)  both B and C. 
E)  A, B, and C.

Question 16

In terms of global business strategy and structure, a multinational strategy

Accepted Answer

A)  centralizes production and accounting and decentralizes marketing and human resources. 
B)  concentrates financial management and control out of a central home base while decentralizing production, sales, and marketing operations to units in other countries. 
C)  centralizes production, accounting, marketing, and human resources. 
D)  disperses production and marketing, with centralized accounting, human resources and strategic management. 
E)  concentrates production and marketing in each country, and decentralizes accounting and human resources. 
A)  centralizes production and accounting and decentralizes marketing and human resources. 
B)  concentrates financial management and control out of a central home base while decentralizing production, sales, and marketing operations to units in other countries. 
C)  centralizes production, accounting, marketing, and human resources. 
D)  disperses production and marketing, with centralized accounting, human resources and strategic management. 
E)  concentrates production and marketing in each country, and decentralizes accounting and human resources.

Question 17

Which of the following is not one of the system configurations used by global firms?

Accepted Answer

A)  centralized 
B)  duplicated 
C)  decentralized coordinated 
D)  networked 
E)  localized 
A)  centralized 
B)  duplicated 
C)  decentralized coordinated 
D)  networked 
E)  localized

Question 18

Which types of systems are widely used by manufacturing and distribution firms to connect to suppliers on a global basis?

Accepted Answer

A)  TPS systems 
B)  EDI systems 
C)  CRM systems 
D)  enterprise systems 
E)  management information systems 
A)  TPS systems 
B)  EDI systems 
C)  CRM systems 
D)  enterprise systems 
E)  management information systems

Question 19

Which of the following is not one of the principal problems of international networks?

Accepted Answer

A)  network capacity 
B)  poor quality of international service 
C)  network standards 
D)  regulatory constraints 
E)  installation delays 
A)  network capacity 
B)  poor quality of international service 
C)  network standards 
D)  regulatory constraints 
E)  installation delays

Question 20

In developing countries, use of the Internet is limited by all of the following except

Accepted Answer

A)  use of mobile telephones. 
B)  high cost of PCs. 
C)  poor bandwidth capacity. 
D)  unreliable power grids. 
E)  political disruptions. 
A)  use of mobile telephones. 
B)  high cost of PCs. 
C)  poor bandwidth capacity. 
D)  unreliable power grids. 
E)  political disruptions.

The chapter outlines four steps in developing an effective global system solution. Which of the following is not one of these steps?

In a transnational business strategy, all of the regional units participate and coordinate over all activities, from production to sales.

In a multinational business strategy, the ________ business function is decentralized, dispersed to foreign units.

All of the following present challenges to developing global business systems except

In a franchiser business strategy, each foreign unit designs its own solutions and systems.

In terms of global business strategy and structure, a multinational company will use a policy of

Most large companies with overseas operations have inherited

Which of the following is not an important technology issue to consider when developing an international information system?

There are two primary global organization types: management centralized in the home country or distributed to foreign centers.

The major dimensions of international systems architecture include each of the following except

Global business drivers can be divided into two groups: general cultural factors and specific business factors.

What are the organizational principles a company should follow to develop a global company and its information systems support structure? Do you agree? Would you change these principles, or add others? Support your answer.

The collapse of the Eastern block has retarded the growth of a world culture.

Which of the following is not a business driver of global business?

Effective networked systems must have a

In terms of global business strategy and structure, a multinational strategy

Which of the following is not one of the system configurations used by global firms?

Which types of systems are widely used by manufacturing and distribution firms to connect to suppliers on a global basis?

Which of the following is not one of the principal problems of international networks?

In developing countries, use of the Internet is limited by all of the following except

Information Systems in Global Business Today

Global E-Business and Collaboration

Information Systems, Organizations, and Strategy

Ethical and Social Issues in Information Systems

It Infrastructure and Emerging Technologies

Foundations of Business Intelligence: Databases and Information Management

Telecommunications, the Internet, and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy: Enterprise Applications

E-Commerce: Digital Markets, Digital Goods

Managing Knowledge

Enhancing Decision Making

Building Information Systems

Managing Projects

Filters

Exam 15: Managing Global Systems

The chapter outlines four steps in developing an effective global system solution. Which of the following is not one of these steps?

In a transnational business strategy, all of the regional units participate and coordinate over all activities, from production to sales.

In a multinational business strategy, the ________ business function is decentralized, dispersed to foreign units.

All of the following present challenges to developing global business systems except

In a franchiser business strategy, each foreign unit designs its own solutions and systems.

In terms of global business strategy and structure, a multinational company will use a policy of

Most large companies with overseas operations have inherited

Which of the following is not an important technology issue to consider when developing an international information system?

There are two primary global organization types: management centralized in the home country or distributed to foreign centers.

The major dimensions of international systems architecture include each of the following except

Global business drivers can be divided into two groups: general cultural factors and specific business factors.

What are the organizational principles a company should follow to develop a global company and its information systems support structure? Do you agree? Would you change these principles, or add others? Support your answer.

The collapse of the Eastern block has retarded the growth of a world culture.

Which of the following is not a business driver of global business?

Effective networked systems must have a

In terms of global business strategy and structure, a multinational strategy

Which of the following is not one of the system configurations used by global firms?

Which types of systems are widely used by manufacturing and distribution firms to connect to suppliers on a global basis?

Which of the following is not one of the principal problems of international networks?

In developing countries, use of the Internet is limited by all of the following except

Information Systems in Global Business Today

Global E-Business and Collaboration

Information Systems, Organizations, and Strategy

Ethical and Social Issues in Information Systems

It Infrastructure and Emerging Technologies

Foundations of Business Intelligence: Databases and Information Management

Telecommunications, the Internet, and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy: Enterprise Applications

E-Commerce: Digital Markets, Digital Goods

Managing Knowledge

Enhancing Decision Making

Building Information Systems

Managing Projects

Filters