Question 1

Information Technology Projects are organizational investments.

Accepted Answer

A) True 
 B)False  True

Question 2

Projects are planned organizational change. Therefore, the project manager and team do not need to worry about the political climate within the organization because top management has a firm understanding of the organization's culture, environment, politics, etc.

Accepted Answer

A) True 
 B)False  False

Question 3

How can a value-driven approach improve the likelihood of IT project success?

Accepted Answer

The decision to fund or invest in an IT project should be based on the value that the completed project will provide the organization. Otherwise, what is the point of spending all that time, effort, and money? Although senior management must make the difficult decision as to which IT projects receive funding and which ones do not, others must plan and carry out the project work. Which situation is worse: Successfully building and implementing an information system that provides little or no value to the organization, or failing to implement an information system that could have provided value to the organization, but was developed or managed poorly? It's probably a moot point. In either situation everyone with a direct or indirect interest in the project's success loses.

Question 4

IT projects must provide value an organization.

Accepted Answer

A) True 
 B)False

Question 5

Describe the different roles and skill sets needed for a project.

Accepted Answer

The roles and skill sets required for a

Question 6

According to the CHAOS studies most IT projects are completed on time and on budget.

Accepted Answer

A) True 
 B)False

Question 7

The desire to fund a project should be based upon

Accepted Answer

A)  time savings 
B)  resource constraints 
C)  cost savings 
D)  the value the completed project will provide to an organization. 
E)  None of these 
A)  time savings 
B)  resource constraints 
C)  cost savings 
D)  the value the completed project will provide to an organization. 
E)  None of these

Question 8

The rise of islands of independent that replicated data throughout the organization during the Micro Era in the 1980's often challenged the centralized control of many data processing managers.

Accepted Answer

A) True 
 B)False

Question 9

According to the CHAOS studies, user involvement and executive support tend to be important factors for successful projects.

Accepted Answer

A) True 
 B)False

Question 10

The following statements about knowledge management (KM) are true except:

Accepted Answer

A)  KM is a well defined body of knowledge with an established theoretical base. 
B)  KM is a systematic process for acquiring, creating, synthesizing, sharing, and using information. 
C)  Many organizations have KM initiatives underway and spending on these systems is expected to increase. 
D)  Many organizations believe KM is just a fad or a buzzword 
E)  KM is one of the three approaches the text points to for improving the likelihood of IT project success. 
A)  KM is a well defined body of knowledge with an established theoretical base. 
B)  KM is a systematic process for acquiring, creating, synthesizing, sharing, and using information. 
C)  Many organizations have KM initiatives underway and spending on these systems is expected to increase. 
D)  Many organizations believe KM is just a fad or a buzzword 
E)  KM is one of the three approaches the text points to for improving the likelihood of IT project success.

Question 11

During the Network Era, IT projects have focused primarily on the challenge of creating a scalable IT infrastructure to support many partners, strategic alliances, vendors, and customers.

Accepted Answer

A) True 
 B)False

Question 12

Project management is the application of knowledge, skills, tools, and techniques to project activities in order to meet project requirements.

Accepted Answer

A) True 
 B)False

Question 13

The project manager is

Accepted Answer

A)  responsible for ensuring that all management and technical processes are in place and carried out. 
B)  the client, customer, or organizational manager who acts as the project champion and provides organizational resources and direction. 
C)  the user or client who has specific knowledge, expertise, or insight in a specific functional area needed to support the project. 
D)  provides the technical solution to the organizational problem and may include systems analysts, network specialists, or programmers. 
E)  the person responsible for final acceptance of the application. 
A)  responsible for ensuring that all management and technical processes are in place and carried out. 
B)  the client, customer, or organizational manager who acts as the project champion and provides organizational resources and direction. 
C)  the user or client who has specific knowledge, expertise, or insight in a specific functional area needed to support the project. 
D)  provides the technical solution to the organizational problem and may include systems analysts, network specialists, or programmers. 
E)  the person responsible for final acceptance of the application.

Question 14

The Data Processing Era that began in the 1960's focused on automating many of the organizational transactions such as general accounting, inventory management, and production scheduling with the aid of a centralized mainframe or mini computers.

Accepted Answer

A) True 
 B)False

Question 15

The Micro era

Accepted Answer

A)  Began in the early 1980s with the personal computer 
B)  Began in the 1960s when large organizations first purchased a centralized mainframe or minicomputer. 
C)  Began in the 1990s when many organizations sought to regain control of the IT deparment and hired a Chief Data Processing Officer 
D)  Is credited to the U.S. Navy when it used a project management approach to manage the Polaris missile project. 
E)  Began in the late 1960s and early 1970s with a defense project called ARPANET that eventually led to the Internet. 
A)  Began in the early 1980s with the personal computer 
B)  Began in the 1960s when large organizations first purchased a centralized mainframe or minicomputer. 
C)  Began in the 1990s when many organizations sought to regain control of the IT deparment and hired a Chief Data Processing Officer 
D)  Is credited to the U.S. Navy when it used a project management approach to manage the Polaris missile project. 
E)  Began in the late 1960s and early 1970s with a defense project called ARPANET that eventually led to the Internet.

Question 16

What are the attributes of a project?

Accepted Answer

The attributes of a project are: time fr

Question 17

Describe the Micro Era in your own words.

Accepted Answer

In the early 1980s, the IBM personal com

Question 18

What is the socio-technical approach to systems development?

Accepted Answer

It is understanding of the importance of

Question 19

What are the benefits to using a project management approach to developing information systems?

Accepted Answer

Using a project management approach to d

Question 20

The EDP era

Accepted Answer

A)  Began in the early 1980s with the personal computer 
B)  Began in the 1960s when large organizations first purchased a centralized mainframe or minicomputer. 
C)  Began in the 1990s when many organizations sought to regain control of the IT deparment and hired a Chief Data Processing Officer 
D)  Is credited to the U.S. Navy when it used a project management approach to manage the Polaris missile project. 
E)  Began in the late 1960s and early 1970s with a defense project called ARPANET that eventually led to the Internet. 
A)  Began in the early 1980s with the personal computer 
B)  Began in the 1960s when large organizations first purchased a centralized mainframe or minicomputer. 
C)  Began in the 1990s when many organizations sought to regain control of the IT deparment and hired a Chief Data Processing Officer 
D)  Is credited to the U.S. Navy when it used a project management approach to manage the Polaris missile project. 
E)  Began in the late 1960s and early 1970s with a defense project called ARPANET that eventually led to the Internet.

Information Technology Projects are organizational investments.

Projects are planned organizational change. Therefore, the project manager and team do not need to worry about the political climate within the organization because top management has a firm understanding of the organization's culture, environment, politics, etc.

How can a value-driven approach improve the likelihood of IT project success?

IT projects must provide value an organization.

Describe the different roles and skill sets needed for a project.

According to the CHAOS studies most IT projects are completed on time and on budget.

The desire to fund a project should be based upon

The rise of islands of independent that replicated data throughout the organization during the Micro Era in the 1980's often challenged the centralized control of many data processing managers.

According to the CHAOS studies, user involvement and executive support tend to be important factors for successful projects.

The following statements about knowledge management (KM) are true except:

During the Network Era, IT projects have focused primarily on the challenge of creating a scalable IT infrastructure to support many partners, strategic alliances, vendors, and customers.

Project management is the application of knowledge, skills, tools, and techniques to project activities in order to meet project requirements.

The project manager is

The Data Processing Era that began in the 1960's focused on automating many of the organizational transactions such as general accounting, inventory management, and production scheduling with the aid of a centralized mainframe or mini computers.

The Micro era

What are the attributes of a project?

Describe the Micro Era in your own words.

What is the socio-technical approach to systems development?

What are the benefits to using a project management approach to developing information systems?

The EDP era

Project Methodologies and Processes

Measurable Organizational Value and the Business Case

Project Planning: the Project Infrastructure

Project Planning: Scope and the Work Breakdown Structure

The Work Breakdown Structure and Project Estimation

Managing Project Risk

Managing Project Stakeholders and Communication

Managing Project Quality

Leading the Project Team

Managing Organizational Change, Resistance, and Conflict

Project Completion

Filters

Exam 1: The Nature of Information Technology Projects

Information Technology Projects are organizational investments.

Projects are planned organizational change. Therefore, the project manager and team do not need to worry about the political climate within the organization because top management has a firm understanding of the organization's culture, environment, politics, etc.

How can a value-driven approach improve the likelihood of IT project success?

IT projects must provide value an organization.

Describe the different roles and skill sets needed for a project.

According to the CHAOS studies most IT projects are completed on time and on budget.

The desire to fund a project should be based upon

The rise of islands of independent that replicated data throughout the organization during the Micro Era in the 1980's often challenged the centralized control of many data processing managers.

According to the CHAOS studies, user involvement and executive support tend to be important factors for successful projects.

The following statements about knowledge management (KM) are true except:

During the Network Era, IT projects have focused primarily on the challenge of creating a scalable IT infrastructure to support many partners, strategic alliances, vendors, and customers.

Project management is the application of knowledge, skills, tools, and techniques to project activities in order to meet project requirements.

The project manager is

The Data Processing Era that began in the 1960's focused on automating many of the organizational transactions such as general accounting, inventory management, and production scheduling with the aid of a centralized mainframe or mini computers.

The Micro era

What are the attributes of a project?

Describe the Micro Era in your own words.

What is the socio-technical approach to systems development?

What are the benefits to using a project management approach to developing information systems?

The EDP era

Project Methodologies and Processes

Measurable Organizational Value and the Business Case

Project Planning: the Project Infrastructure

Project Planning: Scope and the Work Breakdown Structure

The Work Breakdown Structure and Project Estimation

Managing Project Risk

Managing Project Stakeholders and Communication

Managing Project Quality

Leading the Project Team

Managing Organizational Change, Resistance, and Conflict

Project Completion

Filters