Exam 6: Learning and Performance Management

According to your text, a major review of the research on the influence of OBM in organizations found that it had a positive and significant influence on task performance in both manufacturing and service organizations, but the effects were more powerful in manufacturing. In a study of "pay for performance", more productive employees chose "pay for performance" over "fixed" compensation when given a choice. However, regardless of which pay scheme employees chose, which of the following statements is most accurate?

Google's Larry Page (CEO) has recently strengthened the link between pay and performance through which of the following actions?

The heart of goal setting theory is the strong positive relationship between goal level and task performance.

An important function of goal setting is:

The appropriate consequence for an employee who steals company property is:

All of the following are ways QuikTrip motivates employees by emphasizing external theories of motivation except:

Operant conditioning is based on the notion that behavior is a function of:

In the animal learning research of Pavlov, the sound of the bell was the:

The Science Feature of Chapter 6 reported the results of 2 studies examining the effect of accuracy in performance evaluations on subsequent task performance. Evaluations of performance were provided by both "self" and an "external" authority.Which of the following statements were supported by this research?

Match the following: -Variable Interval

A person working at a computer terminal may get lower back tension as a result of poor posture.If the person becomes aware of that tension only when the manager enters the work area, then the person may develop lower back tension at the appearance of the manager.This scenario would be an example of:

As a supervisor you decide to use positive reinforcement to increase the probability that desired job performance will be repeated.All of the following are appropriate as positive reinforcement except:

Match the following: -Entitlement

Outcome (or performance) feedback is greatly facilitated by:

Match the following: -Fixed Interval

Match the following: -Mentoring

Organizations get the performance they reward, not the performance they want.

What are characteristics of effective goals?

A strength of the 360-degree feedback appraisal is the extent to which there is low level of agreement with supervisory evaluations.

Management by objectives is a goal-setting and performance-planning program originated by: