Question 1

Match the following:
-MBO

Accepted Answer

A) Individual who prefers analysis of data and logical explanation of problems. 
B) A theory of learning that focuses on observation of others and modeling. 
C) Individual who prefers specific empirical data and look for practical applications. 
D) Process of specifying desired results. 
E) A performance-planning and goal-setting program that focuses on the supervisor-employee relationship. 
A) Individual who prefers analysis of data and logical explanation of problems. 
B) A theory of learning that focuses on observation of others and modeling. 
C) Individual who prefers specific empirical data and look for practical applications. 
D) Process of specifying desired results. 
E) A performance-planning and goal-setting program that focuses on the supervisor-employee relationship.

Question 2

All of the following are characteristics of 360-degree feedback except:

Accepted Answer

A) It is a tactic to improve the accuracy of performance appraisals. 
B) When combined with self-evaluations, there is a high level of agreement with supervisory evaluations. 
C) It provides a well-rounded view of performance from superiors, peers, followers, and customers. 
D) High levels of agreement may not necessarily be desirable if the intent of the 360-degree evaluation is to provide a full picture of an individual's performance. 
A) It is a tactic to improve the accuracy of performance appraisals. 
B) When combined with self-evaluations, there is a high level of agreement with supervisory evaluations. 
C) It provides a well-rounded view of performance from superiors, peers, followers, and customers. 
D) High levels of agreement may not necessarily be desirable if the intent of the 360-degree evaluation is to provide a full picture of an individual's performance.

Question 3

Match the following:
-Continuous

Accepted Answer

A) Reinforcement following every response. 
B) Reinforcement after a specific time has elapsed. 
C) Reinforcement after a random time period. 
D) Reinforcement after a fixed number of responses. 
E) Reinforcement after a random number of responses. 
A) Reinforcement following every response. 
B) Reinforcement after a specific time has elapsed. 
C) Reinforcement after a random time period. 
D) Reinforcement after a fixed number of responses. 
E) Reinforcement after a random number of responses.

Question 4

Intuitors, in terms of learning, prefer:

Accepted Answer

A) to search for practical applications 
B) interpersonal involvement 
C) specific, empirical data 
D) theoretical frameworks 
A) to search for practical applications 
B) interpersonal involvement 
C) specific, empirical data 
D) theoretical frameworks

Question 5

As an outcome for exceptional performance, Jeffery was provided the opportunity to make a highly visible presentation to the board of directors.However, Jeffery was extremely nervous and upset about the presentation.This consequence was viewed by Jeffery as:

Accepted Answer

A) negative 
B) positive 
C) extinction 
D) punishment 
A) negative 
B) positive 
C) extinction 
D) punishment

Question 6

Match the following:
-Learning

Accepted Answer

A) An attempt to weaken a behavior by attaching no consequences. 
B) A salary increase. 
C) Behavior change induced by either positive or negative consequences. 
D) A one-week disciplinary layoff. 
E) A change in behavior acquired through knowledge acquisition. 
A) An attempt to weaken a behavior by attaching no consequences. 
B) A salary increase. 
C) Behavior change induced by either positive or negative consequences. 
D) A one-week disciplinary layoff. 
E) A change in behavior acquired through knowledge acquisition.

Question 7

Match the following:
-Fixed Ratio

Accepted Answer

A) Reinforcement following every response. 
B) Reinforcement after a specific time has elapsed. 
C) Reinforcement after a random time period. 
D) Reinforcement after a fixed number of responses. 
E) Reinforcement after a random number of responses. 
A) Reinforcement following every response. 
B) Reinforcement after a specific time has elapsed. 
C) Reinforcement after a random time period. 
D) Reinforcement after a fixed number of responses. 
E) Reinforcement after a random number of responses.

Question 8

Match the following:
-Operant Conditioning

Accepted Answer

A) An attempt to weaken a behavior by attaching no consequences. 
B) A salary increase. 
C) Behavior change induced by either positive or negative consequences. 
D) A one-week disciplinary layoff. 
E) A change in behavior acquired through knowledge acquisition. 
A) An attempt to weaken a behavior by attaching no consequences. 
B) A salary increase. 
C) Behavior change induced by either positive or negative consequences. 
D) A one-week disciplinary layoff. 
E) A change in behavior acquired through knowledge acquisition.

Question 9

The reliability of an effective performance appraisal system comes from:

Accepted Answer

A) insuring the appropriate dimensions of performance are appraised 
B) insuring that the dimensions of performance that are measured are constructed in a valid way 
C) insuring that evaluations from multiple sources and at different times are captured over the course of the evaluation period 
D) insuring that when evaluations are conducted employees clearly understand what dimensions are being evaluated 
A) insuring the appropriate dimensions of performance are appraised 
B) insuring that the dimensions of performance that are measured are constructed in a valid way 
C) insuring that evaluations from multiple sources and at different times are captured over the course of the evaluation period 
D) insuring that when evaluations are conducted employees clearly understand what dimensions are being evaluated

Question 10

Hyundai achieved the status of being the 6th largest automobile producer in the world by 2005 and a major competitor to GM, Ford, and Toyota. HMC's success has been attributed to their:

Accepted Answer

A) outstanding reward system 
B) strong culture 
C) aggressive goal setting 
D) adherence to equity theory principles 
A) outstanding reward system 
B) strong culture 
C) aggressive goal setting 
D) adherence to equity theory principles

Question 11

All of the following are strategies used to influence the consequences of behavior except:

Accepted Answer

A) extinction 
B) punishment 
C) positive consequences 
D) neutral consequences 
A) extinction 
B) punishment 
C) positive consequences 
D) neutral consequences

Question 12

The behaviorist approach to learning assumes observable behavior is a function of:

Accepted Answer

A) both the person and the environment 
B) external cues 
C) its consequences 
D) the interaction between the affect and cognitive components of an individual 
A) both the person and the environment 
B) external cues 
C) its consequences 
D) the interaction between the affect and cognitive components of an individual

Question 13

If two supervisors evaluated an employee's performance using the same set of rating scales but arrived at different conclusions or results, the evaluation instrument is:

Accepted Answer

A) invalid 
B) biased 
C) unreliable 
D) sufficient 
A) invalid 
B) biased 
C) unreliable 
D) sufficient

Question 14

The strongest way for an employee to develop self-efficacy is to succeed at a challenging task.

Accepted Answer

A) True 
 B)False

Question 15

Traditional organizational reward systems in the United States place value on:

Accepted Answer

A) entitlement 
B) group performance 
C) non-specific performance standards 
D) individual performance 
A) entitlement 
B) group performance 
C) non-specific performance standards 
D) individual performance

Question 16

An effective performance appraisal system will contain or display all of the following except:

Accepted Answer

A) reliability 
B) validity 
C) self-correcting behavior 
D) responsiveness 
A) reliability 
B) validity 
C) self-correcting behavior 
D) responsiveness

Question 17

A supervisor who wants to reduce the stress associated with work within the goal-setting guidelines would:

Accepted Answer

A) tie rewards more closely to expected outcomes 
B) clearly or specifically identify the goal(s) 
C) clarify task-role expectations 
D) develop or apply a personality test in order to better match the individual/task fit 
A) tie rewards more closely to expected outcomes 
B) clearly or specifically identify the goal(s) 
C) clarify task-role expectations 
D) develop or apply a personality test in order to better match the individual/task fit

Question 18

An individual's beliefs and expectations about his or her ability to accomplish a specific task successfully is known as:

Accepted Answer

A) self-esteem 
B) external locus of control 
C) self monitoring behavior 
D) task-specific self-efficacy 
A) self-esteem 
B) external locus of control 
C) self monitoring behavior 
D) task-specific self-efficacy

Question 19

The schedule of reinforcement that provides the least impact or incentive for performing well is known as:

Accepted Answer

A) fixed ratio 
B) variable ratio 
C) fixed interval 
D) variable interval 
A) fixed ratio 
B) variable ratio 
C) fixed interval 
D) variable interval

Question 20

Match the following:
-Variable Ratio

Accepted Answer

A) Reinforcement following every response. 
B) Reinforcement after a specific time has elapsed. 
C) Reinforcement after a random time period. 
D) Reinforcement after a fixed number of responses. 
E) Reinforcement after a random number of responses. 
A) Reinforcement following every response. 
B) Reinforcement after a specific time has elapsed. 
C) Reinforcement after a random time period. 
D) Reinforcement after a fixed number of responses. 
E) Reinforcement after a random number of responses.

Match the following: -MBO

All of the following are characteristics of 360-degree feedback except:

Match the following: -Continuous

Intuitors, in terms of learning, prefer:

As an outcome for exceptional performance, Jeffery was provided the opportunity to make a highly visible presentation to the board of directors.However, Jeffery was extremely nervous and upset about the presentation.This consequence was viewed by Jeffery as:

Match the following: -Learning

Match the following: -Fixed Ratio

Match the following: -Operant Conditioning

The reliability of an effective performance appraisal system comes from:

Hyundai achieved the status of being the 6th largest automobile producer in the world by 2005 and a major competitor to GM, Ford, and Toyota. HMC's success has been attributed to their:

All of the following are strategies used to influence the consequences of behavior except:

The behaviorist approach to learning assumes observable behavior is a function of:

If two supervisors evaluated an employee's performance using the same set of rating scales but arrived at different conclusions or results, the evaluation instrument is:

The strongest way for an employee to develop self-efficacy is to succeed at a challenging task.

Traditional organizational reward systems in the United States place value on:

An effective performance appraisal system will contain or display all of the following except:

A supervisor who wants to reduce the stress associated with work within the goal-setting guidelines would:

An individual's beliefs and expectations about his or her ability to accomplish a specific task successfully is known as:

The schedule of reinforcement that provides the least impact or incentive for performing well is known as:

Match the following: -Variable Ratio

Organizational Behavior and Opportunity

Challenges for Managers

Personality, Perception, and Attribution

Attitudes, Emotions, and Ethics

Motivation at Work

Stress and Well-Being at Work

Communication

Work Teams and Groups

Decision Making by Individuals and Groups

Power and Political Behavior

Leadership and Followership

Conflict and Negotiation

Jobs and the Design of Work

Organizational Design and Structure

Organizational Culture

Career Management

Managing Change

Filters

Exam 6: Learning and Performance Management

Match the following: -MBO

All of the following are characteristics of 360-degree feedback except:

Match the following: -Continuous

Intuitors, in terms of learning, prefer:

As an outcome for exceptional performance, Jeffery was provided the opportunity to make a highly visible presentation to the board of directors.However, Jeffery was extremely nervous and upset about the presentation.This consequence was viewed by Jeffery as:

Match the following: -Learning

Match the following: -Fixed Ratio

Match the following: -Operant Conditioning

The reliability of an effective performance appraisal system comes from:

Hyundai achieved the status of being the 6th largest automobile producer in the world by 2005 and a major competitor to GM, Ford, and Toyota. HMC's success has been attributed to their:

All of the following are strategies used to influence the consequences of behavior except:

The behaviorist approach to learning assumes observable behavior is a function of:

If two supervisors evaluated an employee's performance using the same set of rating scales but arrived at different conclusions or results, the evaluation instrument is:

The strongest way for an employee to develop self-efficacy is to succeed at a challenging task.

Traditional organizational reward systems in the United States place value on:

An effective performance appraisal system will contain or display all of the following except:

A supervisor who wants to reduce the stress associated with work within the goal-setting guidelines would:

An individual's beliefs and expectations about his or her ability to accomplish a specific task successfully is known as:

The schedule of reinforcement that provides the least impact or incentive for performing well is known as:

Match the following: -Variable Ratio

Organizational Behavior and Opportunity

Challenges for Managers

Personality, Perception, and Attribution

Attitudes, Emotions, and Ethics

Motivation at Work

Stress and Well-Being at Work

Communication

Work Teams and Groups

Decision Making by Individuals and Groups

Power and Political Behavior

Leadership and Followership

Conflict and Negotiation

Jobs and the Design of Work

Organizational Design and Structure

Organizational Culture

Career Management

Managing Change

Filters