Question 1

Match the options below with the correct phrases:
-specialization of labor

Accepted Answer

A) an unwritten code of conduct for group members 
B) action taken by the informal group to encourage conformity to an established norm 
C) taking orders from two superiors would violate 
D) a graphic illustration of the informal organization 
E) dividing an organization into subunits or compartments based upon specific features
F)the managerial function that follows planning
G)teen clothing dress shop(s) in a large department store or shopping mall
H)using an outside agency to handle payroll
I)the authority for temporary and unique situations only
J)similar to division of labor 
A) an unwritten code of conduct for group members 
B) action taken by the informal group to encourage conformity to an established norm 
C) taking orders from two superiors would violate 
D) a graphic illustration of the informal organization 
E) dividing an organization into subunits or compartments based upon specific features
F)the managerial function that follows planning
G)teen clothing dress shop(s) in a large department store or shopping mall
H)using an outside agency to handle payroll
I)the authority for temporary and unique situations only
J)similar to division of labor

Question 2

A formal organization is spontaneous and natural.

Accepted Answer

A) True 
 B)False

Question 3

Match the options below with the correct phrases:
-line department

Accepted Answer

A) a manager's ability to exert influence 
B) the official organizational structure 
C) the establishment of one authority figure for each task 
D) the department with authority to help, assist, guide, and serve 
E) George Washington's reply, "I can not tell a lie, I did chop down the cherry tree."
F)the department associated with the core of work
G)Tom reports to Mary, Mary reports to John, John reports...
H)first-line supervisors making important organizational decisions
I)a total of seven subordinates report to the department chairperson
J)various departments dispersed throughout the city, state, or nation 
A) a manager's ability to exert influence 
B) the official organizational structure 
C) the establishment of one authority figure for each task 
D) the department with authority to help, assist, guide, and serve 
E) George Washington's reply, "I can not tell a lie, I did chop down the cherry tree."
F)the department associated with the core of work
G)Tom reports to Mary, Mary reports to John, John reports...
H)first-line supervisors making important organizational decisions
I)a total of seven subordinates report to the department chairperson
J)various departments dispersed throughout the city, state, or nation

Question 4

Match the options below with the correct phrases:
-interaction chart

Accepted Answer

A) an unwritten code of conduct for group members 
B) action taken by the informal group to encourage conformity to an established norm 
C) taking orders from two superiors would violate 
D) a graphic illustration of the informal organization 
E) dividing an organization into subunits or compartments based upon specific features
F)the managerial function that follows planning
G)teen clothing dress shop(s) in a large department store or shopping mall
H)using an outside agency to handle payroll
I)the authority for temporary and unique situations only
J)similar to division of labor 
A) an unwritten code of conduct for group members 
B) action taken by the informal group to encourage conformity to an established norm 
C) taking orders from two superiors would violate 
D) a graphic illustration of the informal organization 
E) dividing an organization into subunits or compartments based upon specific features
F)the managerial function that follows planning
G)teen clothing dress shop(s) in a large department store or shopping mall
H)using an outside agency to handle payroll
I)the authority for temporary and unique situations only
J)similar to division of labor

Question 5

Organizing is the management function that establishes relationships between activity and authority.

Accepted Answer

A) True 
 B)False

Question 6

Match the options below with the correct phrases:
-staff department

Accepted Answer

A) a manager's ability to exert influence 
B) the official organizational structure 
C) the establishment of one authority figure for each task 
D) the department with authority to help, assist, guide, and serve 
E) George Washington's reply, "I can not tell a lie, I did chop down the cherry tree."
F)the department associated with the core of work
G)Tom reports to Mary, Mary reports to John, John reports...
H)first-line supervisors making important organizational decisions
I)a total of seven subordinates report to the department chairperson
J)various departments dispersed throughout the city, state, or nation 
A) a manager's ability to exert influence 
B) the official organizational structure 
C) the establishment of one authority figure for each task 
D) the department with authority to help, assist, guide, and serve 
E) George Washington's reply, "I can not tell a lie, I did chop down the cherry tree."
F)the department associated with the core of work
G)Tom reports to Mary, Mary reports to John, John reports...
H)first-line supervisors making important organizational decisions
I)a total of seven subordinates report to the department chairperson
J)various departments dispersed throughout the city, state, or nation

Question 7

Values or attitudes that employees as a group accept as standard of behavior are known as:

Accepted Answer

A) policy. 
B) standing plans. 
C) single-use plans. 
D) norms. 
A) policy. 
B) standing plans. 
C) single-use plans. 
D) norms.

Question 8

Organizing begins with the development of standards of performance.

Accepted Answer

A) True 
 B)False

Question 9

Authority in decentralized organizations is delegated to ____________.

Accepted Answer

A) the highest person in charge 
B) staff members only 
C) assistant managers 
D) the lowest possible level 
A) the highest person in charge 
B) staff members only 
C) assistant managers 
D) the lowest possible level

Question 10

In the informal group,workers' behavior differs from what managers may have expected based on the following except:

Accepted Answer

A) contingency plans. 
B) relationships. 
C) procedures. 
D) rules. 
A) contingency plans. 
B) relationships. 
C) procedures. 
D) rules.

Question 11

Authority is closely associated with the ______ managerial principle.

Accepted Answer

A) unity of task 
B) chain of command 
C) unity of direction 
D) unity of purpose 
A) unity of task 
B) chain of command 
C) unity of direction 
D) unity of purpose

Question 12

When authority is truly shifted to the hands of the employees,and is accompanied by training and information,it becomes ____________.

Accepted Answer

A) trust 
B) loyalty 
C) empowerment 
D) synergy 
A) trust 
B) loyalty 
C) empowerment 
D) synergy

Question 13

Examples of staff departments might include human resources,legal,computer services,and public relations.

Accepted Answer

A) True 
 B)False

Question 14

Match the options below with the correct phrase:
-informal organization

Accepted Answer

A) direct authority between managers and subordinates 
B) an obligation to accomplish assigned tasks 
C) a graphic illustration of the formal positions and functional work areas of the company 
D) the authority to serve in an advisory capacity 
E) the degree to which group members bond together
F)the formal right to make decisions
G)the produce or meat department in a grocery store
H)the marketing, shipping & receiving, and accounting departments
I)granting decision-making authority to subordinates
J)the spontaneous and natural network of relationships in an organization 
A) direct authority between managers and subordinates 
B) an obligation to accomplish assigned tasks 
C) a graphic illustration of the formal positions and functional work areas of the company 
D) the authority to serve in an advisory capacity 
E) the degree to which group members bond together
F)the formal right to make decisions
G)the produce or meat department in a grocery store
H)the marketing, shipping & receiving, and accounting departments
I)granting decision-making authority to subordinates
J)the spontaneous and natural network of relationships in an organization

Question 15

The requirements for becoming a formal leader are similar to those of informal leaders.

Accepted Answer

A) True 
 B)False

Question 16

Which of the following is not a typical departmentalization type?

Accepted Answer

A) functional 
B) geographical 
C) product 
D) organizational 
A) functional 
B) geographical 
C) product 
D) organizational

Question 17

Temporary,unique situations are suited to functional authority.

Accepted Answer

A) True 
 B)False

Question 18

Match the options below with the correct phrases:
-outsourcing

Accepted Answer

A) an unwritten code of conduct for group members 
B) action taken by the informal group to encourage conformity to an established norm 
C) taking orders from two superiors would violate 
D) a graphic illustration of the informal organization 
E) dividing an organization into subunits or compartments based upon specific features
F)the managerial function that follows planning
G)teen clothing dress shop(s) in a large department store or shopping mall
H)using an outside agency to handle payroll
I)the authority for temporary and unique situations only
J)similar to division of labor 
A) an unwritten code of conduct for group members 
B) action taken by the informal group to encourage conformity to an established norm 
C) taking orders from two superiors would violate 
D) a graphic illustration of the informal organization 
E) dividing an organization into subunits or compartments based upon specific features
F)the managerial function that follows planning
G)teen clothing dress shop(s) in a large department store or shopping mall
H)using an outside agency to handle payroll
I)the authority for temporary and unique situations only
J)similar to division of labor

Question 19

The informal lines of authority are charted on an organizational chart.

Accepted Answer

A) True 
 B)False

Question 20

Match the options below with the correct phrase:
-expert power

Accepted Answer

A) the opposite of coercive power 
B) a basis for authority 
C) shrinking the work staff 
D) based upon fear 
E) similar to position power
F)retention of authority
G)another term for rightsizing
H)subdividing tasks into separate jobs
I)having superior skill and knowledge
J)based upon personality or charisma 
A) the opposite of coercive power 
B) a basis for authority 
C) shrinking the work staff 
D) based upon fear 
E) similar to position power
F)retention of authority
G)another term for rightsizing
H)subdividing tasks into separate jobs
I)having superior skill and knowledge
J)based upon personality or charisma

Match the options below with the correct phrases: -specialization of labor

A formal organization is spontaneous and natural.

Match the options below with the correct phrases: -line department

Match the options below with the correct phrases: -interaction chart

Organizing is the management function that establishes relationships between activity and authority.

Match the options below with the correct phrases: -staff department

Values or attitudes that employees as a group accept as standard of behavior are known as:

Organizing begins with the development of standards of performance.

Authority in decentralized organizations is delegated to ____________.

In the informal group,workers' behavior differs from what managers may have expected based on the following except:

Authority is closely associated with the ______ managerial principle.

When authority is truly shifted to the hands of the employees,and is accompanied by training and information,it becomes ____________.

Examples of staff departments might include human resources,legal,computer services,and public relations.

Match the options below with the correct phrase: -informal organization

The requirements for becoming a formal leader are similar to those of informal leaders.

Which of the following is not a typical departmentalization type?

Temporary,unique situations are suited to functional authority.

Match the options below with the correct phrases: -outsourcing

The informal lines of authority are charted on an organizational chart.

Match the options below with the correct phrase: -expert power

Management: An Overview

Management Thought: Past and Present

The Managers Environment

Planning and Strategy

Managements Commitments to Quality and Productivity

Making Decisions

Organizational Design, Culture, and Change

Management Ethics and Social Responsibility

Staffing the Workforce

Communication: Interpersonal and Organizational

Human Motivation

Leadership

Team Management and Conflict

Information Management Systems

Control: Purpose, Process, and Techniques

Filters

Exam 7: Organizing Principles

Match the options below with the correct phrases: -specialization of labor

A formal organization is spontaneous and natural.

Match the options below with the correct phrases: -line department

Match the options below with the correct phrases: -interaction chart

Organizing is the management function that establishes relationships between activity and authority.

Match the options below with the correct phrases: -staff department

Values or attitudes that employees as a group accept as standard of behavior are known as:

Organizing begins with the development of standards of performance.

Authority in decentralized organizations is delegated to ____________.

In the informal group,workers' behavior differs from what managers may have expected based on the following except:

Authority is closely associated with the ______ managerial principle.

When authority is truly shifted to the hands of the employees,and is accompanied by training and information,it becomes ____________.

Examples of staff departments might include human resources,legal,computer services,and public relations.

Match the options below with the correct phrase: -informal organization

The requirements for becoming a formal leader are similar to those of informal leaders.

Which of the following is not a typical departmentalization type?

Temporary,unique situations are suited to functional authority.

Match the options below with the correct phrases: -outsourcing

The informal lines of authority are charted on an organizational chart.

Match the options below with the correct phrase: -expert power

Management: An Overview

Management Thought: Past and Present

The Managers Environment

Planning and Strategy

Managements Commitments to Quality and Productivity

Making Decisions

Organizational Design, Culture, and Change

Management Ethics and Social Responsibility

Staffing the Workforce

Communication: Interpersonal and Organizational

Human Motivation

Leadership

Team Management and Conflict

Information Management Systems

Control: Purpose, Process, and Techniques

Filters