Question 1

Jessica works from her home via her computer, which is linked to her office network. This is an example of

Accepted Answer

A) telecommuting. 
B) job sharing. 
C) job enlargement. 
D) flextime. 
E) job rotation. 
A) telecommuting. 
B) job sharing. 
C) job enlargement. 
D) flextime. 
E) job rotation.

Question 2

A home security system installer who schedules work for the day, makes visits without supervision, and decides the most effective system and techniques for each installation has a job that has

Accepted Answer

A) high autonomy. 
B) high significance. 
C) high identity. 
D) high variety. 
E) high feedback. 
A) high autonomy. 
B) high significance. 
C) high identity. 
D) high variety. 
E) high feedback.

Question 3

Pay for performance means employees must

Accepted Answer

A) share only in the rewards of a company. 
B) share in the risks as well as the rewards of their employer's business. 
C) share in the risks at the expense of the rewards of their employer's business. 
D) share all aspects of a company's business. 
E) share very little yet gain from any success the company might achieve. 
A) share only in the rewards of a company. 
B) share in the risks as well as the rewards of their employer's business. 
C) share in the risks at the expense of the rewards of their employer's business. 
D) share all aspects of a company's business. 
E) share very little yet gain from any success the company might achieve.

Question 4

Skill-based pay is attractive to organizations because it tends to create a

Accepted Answer

A) flexible workforce with interchangeable skills. 
B) responsive workforce to management requests. 
C) lower cost base or starting point for all employees. 
D) single-pay system that is easy for everyone to understand. 
E) focus on past performance. 
A) flexible workforce with interchangeable skills. 
B) responsive workforce to management requests. 
C) lower cost base or starting point for all employees. 
D) single-pay system that is easy for everyone to understand. 
E) focus on past performance.

Question 5

Steve, a new employee, was surprised to learn that if his department was able to produce a given quantity of product in less time than before, the cost savings would, in part, be shared with every member of the department. This is an example of profit sharing.

Accepted Answer

A) True 
 B)False

Question 6

Research on pay found organizations paying more attracted better-qualified, more motivated employees who stayed with the organization longer; these organizations have

Accepted Answer

A) higher employee morale. 
B) higher customer satisfaction. 
C) higher employee productivity. 
D) higher employee productivity and higher customer satisfaction. 
E) higher employee morale, higher employee productivity and higher customer satisfaction. 
A) higher employee morale. 
B) higher customer satisfaction. 
C) higher employee productivity. 
D) higher employee productivity and higher customer satisfaction. 
E) higher employee morale, higher employee productivity and higher customer satisfaction.

Question 7

Nursing the sick in a hospital intensive care unit is an example of

Accepted Answer

A) high feedback. 
B) high task significance. 
C) high task identity. 
D) high autonomy. 
E) high skill variety. 
A) high feedback. 
B) high task significance. 
C) high task identity. 
D) high autonomy. 
E) high skill variety.

Question 8

The JCM is well researched and evidence supports that there is a multiple set of

Accepted Answer

A) task variety. 
B) job characteristics. 
C) task identity. 
D) task significance. 
E) skill variety. 
A) task variety. 
B) job characteristics. 
C) task identity. 
D) task significance. 
E) skill variety.

Question 9

In a country with high uncertainty avoidance, employees would prefer the reward of

Accepted Answer

A) pay for performance. 
B) individual incentives. 
C) flexible benefits. 
D) seniority-based pay. 
E) workplace child-care programs. 
A) pay for performance. 
B) individual incentives. 
C) flexible benefits. 
D) seniority-based pay. 
E) workplace child-care programs.

Question 10

Employee involvement strategies try to increase an employee's

Accepted Answer

A) distributive justice. 
B) organizational commitment. 
C) organizational rivalry. 
D) participative management. 
E) gainsharing. 
A) distributive justice. 
B) organizational commitment. 
C) organizational rivalry. 
D) participative management. 
E) gainsharing.

Question 11

Charlie gets bored easily doing the same thing over and over; he has performed better at work recently, because his boss began to shift him from one task to another. This is an example of increasing job significance.

Accepted Answer

A) True 
 B)False

Question 12

Kerry was happy with recent changes to her job. She now has more freedom, independence, and responsibility, as she now is able to complete all seven steps of assembly by herself. She also inspects her product to ensure it is functioning. This is an example of

Accepted Answer

A) job rotation. 
B) job enrichment. 
C) job security. 
D) job sharing. 
E) job evaluation. 
A) job rotation. 
B) job enrichment. 
C) job security. 
D) job sharing. 
E) job evaluation.

Question 13

When a manager located in Vancouver reports to an executive in Toronto regarding work being done in Calgary, this is an example of

Accepted Answer

A) job sharing. 
B) telecommuting. 
C) job enriching. 
D) job friendly. 
E) satellite communication. 
A) job sharing. 
B) telecommuting. 
C) job enriching. 
D) job friendly. 
E) satellite communication.

Question 14

In an effort to motivate and retain top performers, more companies are increasing the differential between top and bottom performers.

Accepted Answer

A) True 
 B)False

Question 15

Countries that put a high value on individualism place little emphasis on an individual's responsibility for performance that leads to rewards.

Accepted Answer

A) True 
 B)False

Question 16

Alfie Kohn, in his book Punished by Rewards, proposes that we re-evaluate evaluation and, as a result, the performance evaluation system might be structured

Accepted Answer

A) around the employee listening better. 
B) more on what you are doing poorly. 
C) more on who is performing poorly. 
D) more like a two-way conversation. 
E) more on who gets raises or promoted. 
A) around the employee listening better. 
B) more on what you are doing poorly. 
C) more on who is performing poorly. 
D) more like a two-way conversation. 
E) more on who gets raises or promoted.

Question 17

According to expectancy theory, for employees to be motivated

Accepted Answer

A) performance must be directly linked to rewards. 
B) their compensation must be incremental. 
C) they can expect to work less but still find financial benefits. 
D) rewards are irrelevant and performance is the key driver for motivation. 
E) performance must be indirectly linked to rewards. 
A) performance must be directly linked to rewards. 
B) their compensation must be incremental. 
C) they can expect to work less but still find financial benefits. 
D) rewards are irrelevant and performance is the key driver for motivation. 
E) performance must be indirectly linked to rewards.

Question 18

It is important that employees perceive a clear linkage between rewards and performance.

Accepted Answer

A) True 
 B)False

Question 19

An example of high task significance is nursing the sick in the hospital intensive care unit.

Accepted Answer

A) True 
 B)False

Question 20

Last month a company produced 1000 items/10,000 person hours and this month they produced 1000 items/9,000 person hours. Dividing the productivity savings between company and employees is an example of

Accepted Answer

A) gainsharing. 
B) profit sharing. 
C) a piece-rate plan. 
D) a variable-pay plan. 
E) recognition program savings. 
A) gainsharing. 
B) profit sharing. 
C) a piece-rate plan. 
D) a variable-pay plan. 
E) recognition program savings.

Jessica works from her home via her computer, which is linked to her office network. This is an example of

A home security system installer who schedules work for the day, makes visits without supervision, and decides the most effective system and techniques for each installation has a job that has

Pay for performance means employees must

Skill-based pay is attractive to organizations because it tends to create a

Steve, a new employee, was surprised to learn that if his department was able to produce a given quantity of product in less time than before, the cost savings would, in part, be shared with every member of the department. This is an example of profit sharing.

Research on pay found organizations paying more attracted better-qualified, more motivated employees who stayed with the organization longer; these organizations have

Nursing the sick in a hospital intensive care unit is an example of

The JCM is well researched and evidence supports that there is a multiple set of

In a country with high uncertainty avoidance, employees would prefer the reward of

Employee involvement strategies try to increase an employee's

Charlie gets bored easily doing the same thing over and over; he has performed better at work recently, because his boss began to shift him from one task to another. This is an example of increasing job significance.

Kerry was happy with recent changes to her job. She now has more freedom, independence, and responsibility, as she now is able to complete all seven steps of assembly by herself. She also inspects her product to ensure it is functioning. This is an example of

When a manager located in Vancouver reports to an executive in Toronto regarding work being done in Calgary, this is an example of

In an effort to motivate and retain top performers, more companies are increasing the differential between top and bottom performers.

Countries that put a high value on individualism place little emphasis on an individual's responsibility for performance that leads to rewards.

Alfie Kohn, in his book Punished by Rewards, proposes that we re-evaluate evaluation and, as a result, the performance evaluation system might be structured

According to expectancy theory, for employees to be motivated

It is important that employees perceive a clear linkage between rewards and performance.

An example of high task significance is nursing the sick in the hospital intensive care unit.

Last month a company produced 1000 items/10,000 person hours and this month they produced 1000 items/9,000 person hours. Dividing the productivity savings between company and employees is an example of

What Is Organizational Behaviour?

Perception, Personality, and Emotions

Values, Attitudes, and Diversity in the Workplace

Theories of Motivation

Groups and Teamwork

Communication

Power and Politics

Conflict and Negotiation

Organizational Culture

Leadership

Decision Making, Creativity, and Ethics

Organizational Structure

Organizational Change

Filters

Exam 5: Motivation in Action

Jessica works from her home via her computer, which is linked to her office network. This is an example of

A home security system installer who schedules work for the day, makes visits without supervision, and decides the most effective system and techniques for each installation has a job that has

Pay for performance means employees must

Skill-based pay is attractive to organizations because it tends to create a

Steve, a new employee, was surprised to learn that if his department was able to produce a given quantity of product in less time than before, the cost savings would, in part, be shared with every member of the department. This is an example of profit sharing.

Research on pay found organizations paying more attracted better-qualified, more motivated employees who stayed with the organization longer; these organizations have

Nursing the sick in a hospital intensive care unit is an example of

The JCM is well researched and evidence supports that there is a multiple set of

In a country with high uncertainty avoidance, employees would prefer the reward of

Employee involvement strategies try to increase an employee's

Charlie gets bored easily doing the same thing over and over; he has performed better at work recently, because his boss began to shift him from one task to another. This is an example of increasing job significance.

Kerry was happy with recent changes to her job. She now has more freedom, independence, and responsibility, as she now is able to complete all seven steps of assembly by herself. She also inspects her product to ensure it is functioning. This is an example of

When a manager located in Vancouver reports to an executive in Toronto regarding work being done in Calgary, this is an example of

In an effort to motivate and retain top performers, more companies are increasing the differential between top and bottom performers.

Countries that put a high value on individualism place little emphasis on an individual's responsibility for performance that leads to rewards.

Alfie Kohn, in his book Punished by Rewards, proposes that we re-evaluate evaluation and, as a result, the performance evaluation system might be structured

According to expectancy theory, for employees to be motivated

It is important that employees perceive a clear linkage between rewards and performance.

An example of high task significance is nursing the sick in the hospital intensive care unit.

Last month a company produced 1000 items/10,000 person hours and this month they produced 1000 items/9,000 person hours. Dividing the productivity savings between company and employees is an example of

What Is Organizational Behaviour?

Perception, Personality, and Emotions

Values, Attitudes, and Diversity in the Workplace

Theories of Motivation

Groups and Teamwork

Communication

Power and Politics

Conflict and Negotiation

Organizational Culture

Leadership

Decision Making, Creativity, and Ethics

Organizational Structure

Organizational Change

Filters