Question 1

A worker in a furniture factory who operates a lathe solely to make table legs is an example of a job with low task identity characteristics.

Accepted Answer

A) True 
 B)False

Question 2

A body shop worker who sprays paint eight hours a day is an example of a job with high skill variety characteristics.

Accepted Answer

A) True 
 B)False

Question 3

When Carol walked out of her annual performance review, she felt good. She felt that the meeting was fair and constructive, and that the manager who did the review was sincere. There is no financial component to Carol's performance review, it is just an open discussion. This form of review can be described as

Accepted Answer

A) peer-based. 
B) 360. 
C) modular. 
D) effective. 
E) a waste of time. 
A) peer-based. 
B) 360. 
C) modular. 
D) effective. 
E) a waste of time.

Question 4

Job enrichment gives an employee more control over his work than job rotation.

Accepted Answer

A) True 
 B)False

Question 5

The three categories of jobs identified as most appropriate to telecommuting are

Accepted Answer

A) routine information-handling tasks, public relations tasks, and repetitive tasks. 
B) routine information-handling tasks, intricate tasks, and repetitive tasks. 
C) routine information-handling tasks, mobile activities and professional/knowledge-related tasks. 
D) routine information-handling tasks, managerial tasks, and service-related tasks. 
E) routine information-handling tasks, routine tracking tasks, and routine organizational tasks. 
A) routine information-handling tasks, public relations tasks, and repetitive tasks. 
B) routine information-handling tasks, intricate tasks, and repetitive tasks. 
C) routine information-handling tasks, mobile activities and professional/knowledge-related tasks. 
D) routine information-handling tasks, managerial tasks, and service-related tasks. 
E) routine information-handling tasks, routine tracking tasks, and routine organizational tasks.

Question 6

Employees in a country that values individualism would likely prefer the reward of

Accepted Answer

A) stock options. 
B) maternity leave programs. 
C) career-break schemes. 
D) flexible benefit. 
E) skill-based pay. 
A) stock options. 
B) maternity leave programs. 
C) career-break schemes. 
D) flexible benefit. 
E) skill-based pay.

Question 7

Participative management includes

Accepted Answer

A) workers setting targets with co-workers. 
B) subordinates reporting to supervisors. 
C) workers participating as team leaders. 
D) subordinates sharing decision-making with immediate superiors. 
E) workers sitting on the board of directors. 
A) workers setting targets with co-workers. 
B) subordinates reporting to supervisors. 
C) workers participating as team leaders. 
D) subordinates sharing decision-making with immediate superiors. 
E) workers sitting on the board of directors.

Question 8

Variable-pay or pay-for-performance programs operate reward programs at three levels

Accepted Answer

A) individual, group and organizational. 
B) individual, departmental and organizational. 
C) individual, departmental and community. 
D) individual, group and community. 
E) individual, group and managerial. 
A) individual, group and organizational. 
B) individual, departmental and organizational. 
C) individual, departmental and community. 
D) individual, group and community. 
E) individual, group and managerial.

Question 9

Within the JCM, core job dimensions can be combined into a single predictive index called the

Accepted Answer

A) motivating polarized score. 
B) motivating positive self-esteem. 
C) motivating positive score. 
D) motivating potential score. 
E) motivating predictive score. 
A) motivating polarized score. 
B) motivating positive self-esteem. 
C) motivating positive score. 
D) motivating potential score. 
E) motivating predictive score.

Question 10

Setting pay levels requires the balancing of internal and external equity.

Accepted Answer

A) True 
 B)False

Question 11

Nursing the sick in a hospital intensive care unit is an example of high autonomy.

Accepted Answer

A) True 
 B)False

Question 12

Jace is foreman of a team of welders; the team meets at the beginning of each shift to discuss what work tasks must be completed, decides how the work will be processed and assigns roles to each worker. Of Alfie Cohen's recommendations, this style represents

Accepted Answer

A) incentive pay. 
B) authentic motivation. 
C) cooperative process. 
D) providing choice. 
E) technical achievement. 
A) incentive pay. 
B) authentic motivation. 
C) cooperative process. 
D) providing choice. 
E) technical achievement.

Question 13

Working at home via a computer linked to the office is called telecommuting.

Accepted Answer

A) True 
 B)False

Question 14

Rewarding a behaviour with recognition immediately following that behaviour is likely to encourage its repetition.

Accepted Answer

A) True 
 B)False

Question 15

Personally congratulating an employee in private for a good job is an example of

Accepted Answer

A) managerial effectiveness. 
B) Maslow's hierarchy theory. 
C) employee recognition. 
D) Herzberg's motivation-hygiene theory. 
E) expectant behaviour. 
A) managerial effectiveness. 
B) Maslow's hierarchy theory. 
C) employee recognition. 
D) Herzberg's motivation-hygiene theory. 
E) expectant behaviour.

Question 16

A designer who designs a belt, selects the leather, shaves and tools the leather and finishes it to perfection is an example of high

Accepted Answer

A) autonomy. 
B) task identity. 
C) task significance. 
D) skill variety. 
E) feedback. 
A) autonomy. 
B) task identity. 
C) task significance. 
D) skill variety. 
E) feedback.

Question 17

Participative management is linked to

Accepted Answer

A) Herzberg's hygiene. 
B) Herzberg's dissatisfaction scale. 
C) Theory X. 
D) Theory Y. 
E) McClelland's need for power. 
A) Herzberg's hygiene. 
B) Herzberg's dissatisfaction scale. 
C) Theory X. 
D) Theory Y. 
E) McClelland's need for power.

Question 18

Expectancy theory tells us that a key component of motivation is

Accepted Answer

A) the link between satisfaction and compensation. 
B) the link between seniority and compensation. 
C) the link between productivity and compensation. 
D) the link between performance and reward. 
E) the link between profit and compensation. 
A) the link between satisfaction and compensation. 
B) the link between seniority and compensation. 
C) the link between productivity and compensation. 
D) the link between performance and reward. 
E) the link between profit and compensation.

Question 19

Which is TRUE of jobs high in job characteristics - variety, significance, autonomy and feedback?

Accepted Answer

A) Organizational goals and individual rewards are easily achieved when the model is used. 
B) Only cultures high in uncertainty avoidance are most successful using this model. 
C) All cultures value variety, significance, autonomy and feedback. 
D) Not all individuals value variety, significance, autonomy and feedback on the job. 
E) The model lonely applies to the modern workplace. 
A) Organizational goals and individual rewards are easily achieved when the model is used. 
B) Only cultures high in uncertainty avoidance are most successful using this model. 
C) All cultures value variety, significance, autonomy and feedback. 
D) Not all individuals value variety, significance, autonomy and feedback on the job. 
E) The model lonely applies to the modern workplace.

Question 20

Variable-pay programs are consistent with expectancy theory predictions; expectancy theory perceives a strong relationship between performance and

Accepted Answer

A) rewards. 
B) productivity. 
C) stock options. 
D) salary. 
E) seniority. 
A) rewards. 
B) productivity. 
C) stock options. 
D) salary. 
E) seniority.

A worker in a furniture factory who operates a lathe solely to make table legs is an example of a job with low task identity characteristics.

A body shop worker who sprays paint eight hours a day is an example of a job with high skill variety characteristics.

Job enrichment gives an employee more control over his work than job rotation.

The three categories of jobs identified as most appropriate to telecommuting are

Employees in a country that values individualism would likely prefer the reward of

Participative management includes

Variable-pay or pay-for-performance programs operate reward programs at three levels

Within the JCM, core job dimensions can be combined into a single predictive index called the

Setting pay levels requires the balancing of internal and external equity.

Nursing the sick in a hospital intensive care unit is an example of high autonomy.

Jace is foreman of a team of welders; the team meets at the beginning of each shift to discuss what work tasks must be completed, decides how the work will be processed and assigns roles to each worker. Of Alfie Cohen's recommendations, this style represents

Working at home via a computer linked to the office is called telecommuting.

Rewarding a behaviour with recognition immediately following that behaviour is likely to encourage its repetition.

Personally congratulating an employee in private for a good job is an example of

A designer who designs a belt, selects the leather, shaves and tools the leather and finishes it to perfection is an example of high

Participative management is linked to

Expectancy theory tells us that a key component of motivation is

Which is TRUE of jobs high in job characteristics - variety, significance, autonomy and feedback?

Variable-pay programs are consistent with expectancy theory predictions; expectancy theory perceives a strong relationship between performance and

What Is Organizational Behaviour?

Perception, Personality, and Emotions

Values, Attitudes, and Diversity in the Workplace

Theories of Motivation

Groups and Teamwork

Communication

Power and Politics

Conflict and Negotiation

Organizational Culture

Leadership

Decision Making, Creativity, and Ethics

Organizational Structure

Organizational Change

Filters

Exam 5: Motivation in Action

A worker in a furniture factory who operates a lathe solely to make table legs is an example of a job with low task identity characteristics.

A body shop worker who sprays paint eight hours a day is an example of a job with high skill variety characteristics.

Job enrichment gives an employee more control over his work than job rotation.

The three categories of jobs identified as most appropriate to telecommuting are

Employees in a country that values individualism would likely prefer the reward of

Participative management includes

Variable-pay or pay-for-performance programs operate reward programs at three levels

Within the JCM, core job dimensions can be combined into a single predictive index called the

Setting pay levels requires the balancing of internal and external equity.

Nursing the sick in a hospital intensive care unit is an example of high autonomy.

Jace is foreman of a team of welders; the team meets at the beginning of each shift to discuss what work tasks must be completed, decides how the work will be processed and assigns roles to each worker. Of Alfie Cohen's recommendations, this style represents

Working at home via a computer linked to the office is called telecommuting.

Rewarding a behaviour with recognition immediately following that behaviour is likely to encourage its repetition.

Personally congratulating an employee in private for a good job is an example of

A designer who designs a belt, selects the leather, shaves and tools the leather and finishes it to perfection is an example of high

Participative management is linked to

Expectancy theory tells us that a key component of motivation is

Which is TRUE of jobs high in job characteristics - variety, significance, autonomy and feedback?

Variable-pay programs are consistent with expectancy theory predictions; expectancy theory perceives a strong relationship between performance and

What Is Organizational Behaviour?

Perception, Personality, and Emotions

Values, Attitudes, and Diversity in the Workplace

Theories of Motivation

Groups and Teamwork

Communication

Power and Politics

Conflict and Negotiation

Organizational Culture

Leadership

Decision Making, Creativity, and Ethics

Organizational Structure

Organizational Change

Filters