Exam 2: Multicultural and Global Communication

An understanding of cultures recognizes that cultural backgrounds and experiences influence behavior and communication so it is important to learn certain characteristics of different cultures and apply that to all persons in a particular culture.

MATCHING Match each statement to the item listed below. -Information exchange among people from different cultures.

MATCHING Match each statement to the item listed below. -A company's transfer of tasks and processes to a service provider for completion.

Countries with a general preference for indirect communication are likely also to

A global supply chain is a system of moving products or services from supplier to consumers by outsourcing part of the supply system to resources from other countries.

Cultural barriers that prohibit effective multicultural communication include

Explain why it is important for business communication students to learn how to communicate effectively with persons from other cultures.

Some words and phrases are difficult to translate from one language to another.

Describe the difference between an interpreter and a translator.

The friendly, outgoing competitive, informal American primarily uses the indirect plan of business communication and may not be well received in Asian countries.

Quid pro quo is a term used to describe different cultural beliefs.

Examples of communication challenges in a global environment are

Discuss how time differences, workweeks, and holidays can affect communication between people living and working in two different countries.

Some English words may have different meanings in different countries although the native language in these countries may be English.

Gender and age are two of five core cultural dimensions.

Explain three basic guidelines for communicating in a multicultural business environment.

Generally speaking, Mexican culture is high context.Based on what you know about high-context cultures, describe characteristics that might be a part of the culture of people who live in Mexico.

MATCHING Match each statement to the item listed below. -An offensive work environment that interferes with job performance.

Discuss the meaning of Learn about other cultures and apply what you learn.

Both genders bring strength to the workplace; but, in general, women in the United States tend to use language to create connections and relationships more than men do.