Question 1

MATCHING
Match each statement to the item listed below.
-A national or racial group of people; groups of people with similar characteristics.

Accepted Answer

A) Outsourcing 
B) Corporate culture 
C) Global communication 
D) Stereotyping 
E) Expatriates
F)Multicultural communication
G)Hostile environment
H)Offshoring
I)Ethnicity
J)Core cultural dimensions 
A) Outsourcing 
B) Corporate culture 
C) Global communication 
D) Stereotyping 
E) Expatriates
F)Multicultural communication
G)Hostile environment
H)Offshoring
I)Ethnicity
J)Core cultural dimensions

Question 2

Global communication challenges include

Accepted Answer

A)  variations in time, holidays, days in a workweek, and language. 
B)  direct and indirect communication styles, belief that there is more than one right way, and shared meanings. 
C)  lack of understanding of other cultures and placing a high value on mutual understanding. 
D)  productivity and favorable relationships. 
A)  variations in time, holidays, days in a workweek, and language. 
B)  direct and indirect communication styles, belief that there is more than one right way, and shared meanings. 
C)  lack of understanding of other cultures and placing a high value on mutual understanding. 
D)  productivity and favorable relationships.

Question 3

MATCHING
Match each statement to the item listed below.
-Information exchange with a world market.

Accepted Answer

A) Outsourcing 
B) Corporate culture 
C) Global communication 
D) Stereotyping 
E) Expatriates
F)Multicultural communication
G)Hostile environment
H)Offshoring
I)Ethnicity
J)Core cultural dimensions 
A) Outsourcing 
B) Corporate culture 
C) Global communication 
D) Stereotyping 
E) Expatriates
F)Multicultural communication
G)Hostile environment
H)Offshoring
I)Ethnicity
J)Core cultural dimensions

Question 4

In general, Asian cultural background has favored an indirect style of communication.

Accepted Answer

A) True 
 B)False

Question 5

English is the primary language used in conducting multinational business; therefore, current global marketing strategies shape their products and their Web sites to appeal only to the countries where English is the native language.

Accepted Answer

A) True 
 B)False

Question 6

Cultural background affects how individuals communicate and how they interpret messages from others.

Accepted Answer

A) True 
 B)False

Question 7

What language adjustments would you make if you are a person whose native language is English and are communicating with someone speaking English as a second language?

Accepted Answer

The tone and pace of language would not

Question 8

Explain why bilingualism can be an important skill to emphasize when applying for a business position.

Accepted Answer

Being able to communicate with a diverse

Question 9

Strategies for effective global communication include

Accepted Answer

A)  communicating by telephone instead of e-mail or postal mail. 
B)  using a translator when speaking to a person whose English is a second language. 
C)  learning about other cultures and applying what you learn. 
D)  avoiding use of any words in a language other than your own to avoid being incorrect. 
A)  communicating by telephone instead of e-mail or postal mail. 
B)  using a translator when speaking to a person whose English is a second language. 
C)  learning about other cultures and applying what you learn. 
D)  avoiding use of any words in a language other than your own to avoid being incorrect.

Question 10

Discuss the most challenging cultural difference faced by 101 global executives.as reported on a survey by McCall and Hollenbeck.

Accepted Answer

Multinational and global business operat

Question 11

Low-context countries generally take a long-term view of time.

Accepted Answer

A) True 
 B)False

Question 12

MATCHING
Match each statement to the item listed below.
-A company's moving all or part of their business operation outside of the home country.

Accepted Answer

A) Outsourcing 
B) Corporate culture 
C) Global communication 
D) Stereotyping 
E) Expatriates
F)Multicultural communication
G)Hostile environment
H)Offshoring
I)Ethnicity
J)Core cultural dimensions 
A) Outsourcing 
B) Corporate culture 
C) Global communication 
D) Stereotyping 
E) Expatriates
F)Multicultural communication
G)Hostile environment
H)Offshoring
I)Ethnicity
J)Core cultural dimensions

Question 13

Which of the following is NOT a characteristic of language variations?

Accepted Answer

A)  Translation of slogans may have different meanings. 
B)  Words such as "gift" may have a different meaning. 
C)  The use and arrangement of parts of speech vary in different languages. 
D)  Nonverbal signals are the same or similar in different countries; for example, a smile is a smile. 
A)  Translation of slogans may have different meanings. 
B)  Words such as "gift" may have a different meaning. 
C)  The use and arrangement of parts of speech vary in different languages. 
D)  Nonverbal signals are the same or similar in different countries; for example, a smile is a smile.

Question 14

Only women can be victims of sexual harassment.

Accepted Answer

A) True 
 B)False

Question 15

Outsourcing moves part or all of the business processes to a service provider.

Accepted Answer

A) True 
 B)False

Question 16

MATCHING
Match each statement to the item listed below.
-Persons who live and work outside their home country.

Accepted Answer

A) Outsourcing 
B) Corporate culture 
C) Global communication 
D) Stereotyping 
E) Expatriates
F)Multicultural communication
G)Hostile environment
H)Offshoring
I)Ethnicity
J)Core cultural dimensions 
A) Outsourcing 
B) Corporate culture 
C) Global communication 
D) Stereotyping 
E) Expatriates
F)Multicultural communication
G)Hostile environment
H)Offshoring
I)Ethnicity
J)Core cultural dimensions

Question 17

People in high-context cultures place high value on productivity and direct communication.

Accepted Answer

A) True 
 B)False

Question 18

Although there are many language differences throughout the world, nonverbal signals are basically the same.

Accepted Answer

A) True 
 B)False

Question 19

The belief that your own cultural traditions and values are correct and superior is

Accepted Answer

A)  cultural relativism. 
B)  a stereotype. 
C)  ethnocentrism. 
D)  quid pro quo. 
A)  cultural relativism. 
B)  a stereotype. 
C)  ethnocentrism. 
D)  quid pro quo.

Question 20

MATCHING
Match each statement to the item listed below.
-Race, ethnicity, gender, age, and physical disability that affects expectations, behavior, and values.

Accepted Answer

A) Outsourcing 
B) Corporate culture 
C) Global communication 
D) Stereotyping 
E) Expatriates
F)Multicultural communication
G)Hostile environment
H)Offshoring
I)Ethnicity
J)Core cultural dimensions 
A) Outsourcing 
B) Corporate culture 
C) Global communication 
D) Stereotyping 
E) Expatriates
F)Multicultural communication
G)Hostile environment
H)Offshoring
I)Ethnicity
J)Core cultural dimensions

MATCHING Match each statement to the item listed below. -A national or racial group of people; groups of people with similar characteristics.

Global communication challenges include

MATCHING Match each statement to the item listed below. -Information exchange with a world market.

In general, Asian cultural background has favored an indirect style of communication.

English is the primary language used in conducting multinational business; therefore, current global marketing strategies shape their products and their Web sites to appeal only to the countries where English is the native language.

Cultural background affects how individuals communicate and how they interpret messages from others.

What language adjustments would you make if you are a person whose native language is English and are communicating with someone speaking English as a second language?

Explain why bilingualism can be an important skill to emphasize when applying for a business position.

Strategies for effective global communication include

Discuss the most challenging cultural difference faced by 101 global executives.as reported on a survey by McCall and Hollenbeck.

Low-context countries generally take a long-term view of time.

MATCHING Match each statement to the item listed below. -A company's moving all or part of their business operation outside of the home country.

Which of the following is NOT a characteristic of language variations?

Only women can be victims of sexual harassment.

Outsourcing moves part or all of the business processes to a service provider.

MATCHING Match each statement to the item listed below. -Persons who live and work outside their home country.

People in high-context cultures place high value on productivity and direct communication.

Although there are many language differences throughout the world, nonverbal signals are basically the same.

The belief that your own cultural traditions and values are correct and superior is

MATCHING Match each statement to the item listed below. -Race, ethnicity, gender, age, and physical disability that affects expectations, behavior, and values.

Business Communication Foundations

Technological, Legal, and Ethical Considerations

Principles of Business Communication

Print and Electronic Messages

Message Formats

Positive, Neutral, and Social Business Messages

Negative Messages

Persuasive Messages

Business Research and Report Writing

Proposals, Business Plans, and Special Reports

Visual Aids

Interpersonal Communication and Teamwork

Listening and Nonverbal Messages

Oral Communication Essentials

The Job Search and Resume

Employment Communication and Interviewing

Filters

Exam 2: Multicultural and Global Communication

MATCHING Match each statement to the item listed below. -A national or racial group of people; groups of people with similar characteristics.

Global communication challenges include

MATCHING Match each statement to the item listed below. -Information exchange with a world market.

In general, Asian cultural background has favored an indirect style of communication.

English is the primary language used in conducting multinational business; therefore, current global marketing strategies shape their products and their Web sites to appeal only to the countries where English is the native language.

Cultural background affects how individuals communicate and how they interpret messages from others.

What language adjustments would you make if you are a person whose native language is English and are communicating with someone speaking English as a second language?

Explain why bilingualism can be an important skill to emphasize when applying for a business position.

Strategies for effective global communication include

Discuss the most challenging cultural difference faced by 101 global executives.as reported on a survey by McCall and Hollenbeck.

Low-context countries generally take a long-term view of time.

MATCHING Match each statement to the item listed below. -A company's moving all or part of their business operation outside of the home country.

Which of the following is NOT a characteristic of language variations?

Only women can be victims of sexual harassment.

Outsourcing moves part or all of the business processes to a service provider.

MATCHING Match each statement to the item listed below. -Persons who live and work outside their home country.

People in high-context cultures place high value on productivity and direct communication.

Although there are many language differences throughout the world, nonverbal signals are basically the same.

The belief that your own cultural traditions and values are correct and superior is

MATCHING Match each statement to the item listed below. -Race, ethnicity, gender, age, and physical disability that affects expectations, behavior, and values.

Business Communication Foundations

Technological, Legal, and Ethical Considerations

Principles of Business Communication

Print and Electronic Messages

Message Formats

Positive, Neutral, and Social Business Messages

Negative Messages

Persuasive Messages

Business Research and Report Writing

Proposals, Business Plans, and Special Reports

Visual Aids

Interpersonal Communication and Teamwork

Listening and Nonverbal Messages

Oral Communication Essentials

The Job Search and Resume

Employment Communication and Interviewing

Filters