Exam 5: Print and Electronic Messages

If you inadvertently send an e-mail before you are ready, it is easy to retrieve or cancel the e-mail.

Blogs are more conversational in tone than a business letter.

Proofreading is done before and after revising and editing.

Which of the following is the best subject line for an e-mail message?

A grammar checker detects and corrects grammar and punctuation errors.

Writers should use the "more is better" principle when selecting the number and variety of word processing emphasis techniques to use in print and e-mail messages.

Changing writing methods can help overcome writer's block.

The traditional outline method works well when generating ideas and determining how they relate to one another.

A distribution list may be used when multiple receivers are sent the same e-mail message.

A thesaurus suggests alternatives or antonyms for words in a message.

Describe how to analyze a communication situation.

Revising and editing are different names for the same process.

The best organizational plan and best type of message for persuading someone to donate to a community project that feeds the homeless is a(n)

Research represents the most common Internet application.

A message with long words and sentences may have a high readability level even if the words are familiar and the sentences are easy to understand.

Websites need regular maintenance; at a minimum, semi-annual updates to a website should be made.

Memos may have an internal or external audience.

What organizational plans are available for messages? Explain the features of each and when each should be used.

Use emoticons in business e-mail to give personality to your messages.

The revision stage allows the writer to make changes that add strength and distinctiveness to the message.