Exam 4: Matching Employees and Jobs

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What are the four major approaches to job design?

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Contract and temporary workers are very loyal to the organization and are very motivated to work.

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Why is the process of workflow analysis important to HRM?

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Sasha's job involves creating a widget from start to finish.She is given autonomy in how she creates the widget and is provided with regular feedback on the quality of her widgets.Sasha's job has a _______ design.

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Catalina and Christian share a work station on the assembly line.Catalina works the morning shift and Christian works the afternoon shift.Catalina is 5'2" tall and Christian is 5'10" tall.The works station can be lowered to Catalina's height and then raised to Christian's height.Catalina and Christian's jobs have a(n) _______ design.

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List three options for dealing with a labor surplus and three for dealing with a labor shortage.

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After analyzing the end result of the process-organizational outputs-the next step in workflow analysis is:

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The Acme Global Corporation has a labor surplus.Specifically, it has too many workers in one type of job and too few in another.Its best method for dealing with its surplus would be _________.

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In a workflow analysis, after we identify the end result and the activities or steps, we have to identify the _____________ that carry out those activities.

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What kind of information would you find in a job specification?

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The Acme Global Corporation forecasts that it will have a labor shortage in two years.Given the new products the organization is developing, there will not be enough skilled workers for Acme Global to hire.Acme Global's best method for dealing with its labor shortage would be _________.

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Wynn's Marketing Designs requires all employees to be at work from 10:00 a.m.to noon and from 1:00 to 3:00 p.m., but allows people to come and go as desired during the rest of their eight-hour workday.This is an example of:

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Describe the difference between job descriptions and job specifications.

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_______________ focuses on designing jobs that remain within the worker's normal mental capabilities and limitations.

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Feedback leads to the psychological state of "experienced meaningfulness of work" according to the job characteristics model.

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Which of the following is a disadvantage of relying only on interviews with incumbents for job analysis information?

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Due to a recession, the Acme Global Corporation has a labor surplus.It wants to find a way to reduce the surplus while both being fair to employees and being ready to respond to increased demand when the recession is over.Its best method for dealing with its surplus would be _________.

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Discuss the concept of the job characteristics model and identify the purpose for using it in job design.

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Describe the three major tools for motivational job design.

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Julian was not feeling challenged in his job.He had been doing the same job for five years and knew how to perform all the tasks well.To continue to motivate him, his boss gave him some new challenging tasks.This is an example of ________.

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