Question 1

What is the technique behind natural attrition?

Accepted Answer

A) Managers transfer workers to other plants 
B) Managers retrain workers from one job to another 
C) Managers allow positions to stay unfilled as turnover occurs 
D) Managers move work to other organizations 
E) Managers force workers to retire early 
A) Managers transfer workers to other plants 
B) Managers retrain workers from one job to another 
C) Managers allow positions to stay unfilled as turnover occurs 
D) Managers move work to other organizations 
E) Managers force workers to retire early

Question 2

A job specification tells what a person does in a job.

Accepted Answer

A) True 
 B)False

Question 3

The simple way to ______ jobs is for the manager to delegate more authority to employees to make a job satisfying.

Accepted Answer

A) enrich 
B) enlarge 
C) rotate 
D) transfer 
E) entrench 
A) enrich 
B) enlarge 
C) rotate 
D) transfer 
E) entrench

Question 4

Job simplification makes jobs more specialized.

Accepted Answer

A) True 
 B)False

Question 5

_________________identifies the estimated supply and demand for the different types of human resources needed within the organization.

Accepted Answer

A) Job analysis 
B) Job design 
C) HR liabilities 
D) HR forecasting 
E) Skill enrichment 
A) Job analysis 
B) Job design 
C) HR liabilities 
D) HR forecasting 
E) Skill enrichment

Question 6

Early retirement is a fast way of accomplishing layoffs.

Accepted Answer

A) True 
 B)False

Question 7

In the job characteristics model, what does the autonomy job characteristic lead to?

Accepted Answer

A) Experienced meaningfulness of work 
B) Felt responsibility for outcomes 
C) Knowledge of results 
D) Higher turnover 
E) Lower motivation 
A) Experienced meaningfulness of work 
B) Felt responsibility for outcomes 
C) Knowledge of results 
D) Higher turnover 
E) Lower motivation

Question 8

What are the five core job components of the job characteristics model?

Accepted Answer

Skill variety, task

Question 9

List and discuss three of the four major approaches to job design.

Accepted Answer

The four major approaches to job design

Question 10

The Acme Global Corporation just received a large order and needs more work hours to complete the order.The order must be finished in two weeks.At that time, the labor shortage will be over.Acme Global's best method for dealing with its labor shortage would be _________.

Accepted Answer

A) overtime 
B) turnover reduction 
C) retraining 
D) outsourcing 
E) skill increases 
A) overtime 
B) turnover reduction 
C) retraining 
D) outsourcing 
E) skill increases

Question 11

One advantage to using work logs, or diaries, as part of a job analysis is the ability to collect data for jobs which are otherwise difficult to observe.

Accepted Answer

A) True 
 B)False

Question 12

Which one of the following approaches to job design is based on Frederick Taylor's concept of Scientific Management?

Accepted Answer

A) Motivational 
B) Mechanistic 
C) Biological 
D) Perceptual/motor 
E) Humanistic 
A) Motivational 
B) Mechanistic 
C) Biological 
D) Perceptual/motor 
E) Humanistic

Question 13

Resting Easy Corp.has a shortage of workers in their manufacturing operation in Kentucky, but has a surplus of people in their CSR center in neighboring Ohio.Which of the following could potentially be used to avoid a labor shortage?

Accepted Answer

A) Reduced pay 
B) Work sharing 
C) Hiring freeze 
D) Early retirements 
E) Retrained transfers 
A) Reduced pay 
B) Work sharing 
C) Hiring freeze 
D) Early retirements 
E) Retrained transfers

Question 14

Lars is reviewing the past 10 years of Acme Global's production levels and comparing those to how many workers were in the organization.He plans to use the information to create a chart of how many workers are needed for different production levels.The process in which Lars is engaged is ________.

Accepted Answer

A) qualitative forecasting 
B) ratio analysis 
C) trend analysis 
D) regression analysis 
E) skill analysis 
A) qualitative forecasting 
B) ratio analysis 
C) trend analysis 
D) regression analysis 
E) skill analysis

Question 15

Which of the following is an example of job rotation?

Accepted Answer

A) Angie is the office receptionist on Tuesdays and Fridays, but Bill fills this job on Monday, Wednesday and Thursday. 
B) A worker paints chairs on Monday, operates the metal stamping press on Tuesday and Wednesday, and works on final assembly Thursday and Friday 
C) A customer service representative deals with multiple customers during the week. 
D) A manager Skypes into a meeting while dealing with a crisis in another part of the company. 
E) Employees are given quality control authority over their own work. 
A) Angie is the office receptionist on Tuesdays and Fridays, but Bill fills this job on Monday, Wednesday and Thursday. 
B) A worker paints chairs on Monday, operates the metal stamping press on Tuesday and Wednesday, and works on final assembly Thursday and Friday 
C) A customer service representative deals with multiple customers during the week. 
D) A manager Skypes into a meeting while dealing with a crisis in another part of the company. 
E) Employees are given quality control authority over their own work.

Question 16

In _________ sharing, two or more people share one whole job, including the workload and any benefits that are associated with that job.

Accepted Answer

A) office 
B) people (or employee) 
C) position (or labor) 
D) work (or job) 
E) engagement 
A) office 
B) people (or employee) 
C) position (or labor) 
D) work (or job) 
E) engagement

Question 17

Willie found he did not have enough work to keep him busy throughout the workday.He did not want to work harder, but he also did not want to be idle.His boss found some more tasks for him so that he had plenty to do.This is an example of ________.

Accepted Answer

A) job enrichment 
B) job rotation 
C) job enlargement 
D) work teams 
E) skill enrichment 
A) job enrichment 
B) job rotation 
C) job enlargement 
D) work teams 
E) skill enrichment

Question 18

Michaela is trying to identify the work performed and the working conditions of a software engineer.She plans to ask questions of the person who currently holds the job and compile the answers into a profile of the job.In this case, the ________ job analysis method would be most appropriate.

Accepted Answer

A) subject matter expert panel 
B) interview 
C) diary 
D) observation 
E) departmental 
A) subject matter expert panel 
B) interview 
C) diary 
D) observation 
E) departmental

Question 19

Job enlargement is a tool designed to:

Accepted Answer

A) make jobs less repetitive and boring. 
B) increase efficiency of work through optimization. 
C) decrease the difficulty of the job. 
D) increase managerial freedom. 
E) decrease the autonomy of the employee 
A) make jobs less repetitive and boring. 
B) increase efficiency of work through optimization. 
C) decrease the difficulty of the job. 
D) increase managerial freedom. 
E) decrease the autonomy of the employee

Question 20

What is a document that identifies the major tasks, duties, and responsibilities that are components of a job?

Accepted Answer

A) Job specification 
B) Job evaluation 
C) Job analysis 
D) Job description 
E) Work analysis 
A) Job specification 
B) Job evaluation 
C) Job analysis 
D) Job description 
E) Work analysis

What is the technique behind natural attrition?

A job specification tells what a person does in a job.

The simple way to ______ jobs is for the manager to delegate more authority to employees to make a job satisfying.

Job simplification makes jobs more specialized.

_________________identifies the estimated supply and demand for the different types of human resources needed within the organization.

Early retirement is a fast way of accomplishing layoffs.

In the job characteristics model, what does the autonomy job characteristic lead to?

What are the five core job components of the job characteristics model?

List and discuss three of the four major approaches to job design.

The Acme Global Corporation just received a large order and needs more work hours to complete the order.The order must be finished in two weeks.At that time, the labor shortage will be over.Acme Global's best method for dealing with its labor shortage would be _________.

One advantage to using work logs, or diaries, as part of a job analysis is the ability to collect data for jobs which are otherwise difficult to observe.

Which one of the following approaches to job design is based on Frederick Taylor's concept of Scientific Management?

Resting Easy Corp.has a shortage of workers in their manufacturing operation in Kentucky, but has a surplus of people in their CSR center in neighboring Ohio.Which of the following could potentially be used to avoid a labor shortage?

Lars is reviewing the past 10 years of Acme Global's production levels and comparing those to how many workers were in the organization.He plans to use the information to create a chart of how many workers are needed for different production levels.The process in which Lars is engaged is ________.

Which of the following is an example of job rotation?

In _________ sharing, two or more people share one whole job, including the workload and any benefits that are associated with that job.

Willie found he did not have enough work to keep him busy throughout the workday.He did not want to work harder, but he also did not want to be idle.His boss found some more tasks for him so that he had plenty to do.This is an example of ________.

Michaela is trying to identify the work performed and the working conditions of a software engineer.She plans to ask questions of the person who currently holds the job and compile the answers into a profile of the job.In this case, the ________ job analysis method would be most appropriate.

Job enlargement is a tool designed to:

What is a document that identifies the major tasks, duties, and responsibilities that are components of a job?

The New Human Resource Management Process

Strategy-Driven Human Resource Management

The Legal Environment and Diversity Management

Recruiting Job Candidates

Selecting New Employees

Training, Learning, Talent Management, and Development

Performance Management and Appraisal

Employee Rights and Labor Relations

Compensation Management

Employee Incentives and Benefits

Protecting and Expanding Organizational Reach

Organizational Ethics, Sustainability, and Social Responsibility

Global Issues for Human Resource Managers

Filters

Exam 4: Matching Employees and Jobs

What is the technique behind natural attrition?

A job specification tells what a person does in a job.

The simple way to ______ jobs is for the manager to delegate more authority to employees to make a job satisfying.

Job simplification makes jobs more specialized.

_________________identifies the estimated supply and demand for the different types of human resources needed within the organization.

Early retirement is a fast way of accomplishing layoffs.

In the job characteristics model, what does the autonomy job characteristic lead to?

What are the five core job components of the job characteristics model?

List and discuss three of the four major approaches to job design.

The Acme Global Corporation just received a large order and needs more work hours to complete the order.The order must be finished in two weeks.At that time, the labor shortage will be over.Acme Global's best method for dealing with its labor shortage would be _________.

One advantage to using work logs, or diaries, as part of a job analysis is the ability to collect data for jobs which are otherwise difficult to observe.

Which one of the following approaches to job design is based on Frederick Taylor's concept of Scientific Management?

Resting Easy Corp.has a shortage of workers in their manufacturing operation in Kentucky, but has a surplus of people in their CSR center in neighboring Ohio.Which of the following could potentially be used to avoid a labor shortage?

Lars is reviewing the past 10 years of Acme Global's production levels and comparing those to how many workers were in the organization.He plans to use the information to create a chart of how many workers are needed for different production levels.The process in which Lars is engaged is ________.

Which of the following is an example of job rotation?

In _________ sharing, two or more people share one whole job, including the workload and any benefits that are associated with that job.

Willie found he did not have enough work to keep him busy throughout the workday.He did not want to work harder, but he also did not want to be idle.His boss found some more tasks for him so that he had plenty to do.This is an example of ________.

Michaela is trying to identify the work performed and the working conditions of a software engineer.She plans to ask questions of the person who currently holds the job and compile the answers into a profile of the job.In this case, the ________ job analysis method would be most appropriate.

Job enlargement is a tool designed to:

What is a document that identifies the major tasks, duties, and responsibilities that are components of a job?

The New Human Resource Management Process

Strategy-Driven Human Resource Management

The Legal Environment and Diversity Management

Recruiting Job Candidates

Selecting New Employees

Training, Learning, Talent Management, and Development

Performance Management and Appraisal

Employee Rights and Labor Relations

Compensation Management

Employee Incentives and Benefits

Protecting and Expanding Organizational Reach

Organizational Ethics, Sustainability, and Social Responsibility

Global Issues for Human Resource Managers

Filters