Exam 12: The Costs and Benefits of Training Programs
Exam 1: The Training and Development Process58 Questions
Exam 2: Organizational Learning57 Questions
Exam 3: Learning and Motivation56 Questions
Exam 4: The Needs Analysis Process56 Questions
Exam 5: Training Design56 Questions
Exam 6: Off The Job Training Methods56 Questions
Exam 7: On The Job Training Methods56 Questions
Exam 8: Technology Based Training Methods58 Questions
Exam 9: Training Delivery56 Questions
Exam 10: Transfer of Training57 Questions
Exam 11: Training Evaluation56 Questions
Exam 12: The Costs and Benefits of Training Programs55 Questions
Exam 13: Training Programs56 Questions
Exam 14: Management and Leadership Development57 Questions
Exam 15: The Evolution and Future of Training and Development45 Questions
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You have decided to use a costing scheme that separates costs according to the nature or kind of cost.In which category would you include the cost of doing a needs analysis and the cost of evaluating a training program
(Multiple Choice)
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What would be an appropriate explanation for classifying clerical and administrative salaries as an indirect cost in the Wood Panel Plant example
(Multiple Choice)
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When making estimates of training benefits,it is recommended that human resource departments use both internal and external experts.
(True/False)
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If break-even occurs with an effect size of 2,what conclusion can you make about utility if the effect size changes to 2.5 (assume all other utility variables remain constant)
(Multiple Choice)
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How would you describe MW Canada's Technical Skills Certificate Program in terms of program design
(Multiple Choice)
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To calculate the impact training has on the bottom line,trainers or program designers must be able to calculate the costs and benefits of training programs.
(True/False)
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What could be the rationale behind the low percentage of companies that undertake Level 5 calculations for their training programs
(Multiple Choice)
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Calculations of ROI and utility could be described as "one part science and one part art."
(True/False)
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The utility of a training program equals (T)(N)(td)× [(SDy - (N)(C)].
(True/False)
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Which of the following would be an appropriate method of categorizing the cost of a training program according to the textbook
(Multiple Choice)
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As explained in theChapter-opening vignette,MW Canada introduced the Technical Skills Certificate Program (TSCP)to its workforce in an effort to accomplish which of the following
(Multiple Choice)
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A training program costs $10,000 to deliver.An evaluation of the program determines a decrease in employee turnover from 20 percent to 10 percent.This would be classified as a cost-effectiveness evaluation.
(True/False)
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The effect size measures the difference in performance between trained and untrained employees.
(True/False)
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According to the textbook,what percentage of CEOs would like to see training and development linked to return on investment data
(Multiple Choice)
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The textbook offers a few strategies to strengthen credibility of data.Which of the following strategies was NOT discussed in the textbook
(Multiple Choice)
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