Exam 2: Organizational Learning
Exam 1: The Training and Development Process58 Questions
Exam 2: Organizational Learning57 Questions
Exam 3: Learning and Motivation56 Questions
Exam 4: The Needs Analysis Process56 Questions
Exam 5: Training Design56 Questions
Exam 6: Off The Job Training Methods56 Questions
Exam 7: On The Job Training Methods56 Questions
Exam 8: Technology Based Training Methods58 Questions
Exam 9: Training Delivery56 Questions
Exam 10: Transfer of Training57 Questions
Exam 11: Training Evaluation56 Questions
Exam 12: The Costs and Benefits of Training Programs55 Questions
Exam 13: Training Programs56 Questions
Exam 14: Management and Leadership Development57 Questions
Exam 15: The Evolution and Future of Training and Development45 Questions
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An important method used by organizations to acquire information and knowledge is by "scanning" the external environment.Which of the following would NOT be considered an external source of such information or knowledge
Free
(Multiple Choice)
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Correct Answer:
C
Which of the following is a potential indicator that knowledge is being shared in an organization
Free
(Multiple Choice)
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Correct Answer:
D
Identify and describe barriers that may exist in an organization that impede knowledge sharing between employees.How would a manager begin to remove some of the barriers you have identified
Free
(Essay)
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Correct Answer:
(1) Potential structure and organization design factors-reporting relationships,task design,and task complexity
(2)Rewards and incentives may not be congruent with knowledge-sharing environments
(3)Organizational culture
Etc.
Human capital includes elements of cognitive intelligence and emotional intelligence linked to enhanced organizational performance.
(True/False)
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You are a senior human resource manager with a Canadian organization.On your way back home from a business trip,you stumble across an article praising the effectiveness of informal learning.You decide your organization should facilitate a work environment that promotes informal learning.Which of the following is NOT likely to be an action you will take
(Multiple Choice)
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Carlos,a manager at a local manufacturing firm,often changes his approach to annual performance conversations based on his understanding of what factors motivate each employee.What is Carlos demonstrating
(Multiple Choice)
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Which statement best describes the insights offered by a multilevel systems model of organizational learning
(Multiple Choice)
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Which concept is defined as deeply ingrained assumptions,generalizations,or images that influence how we understand the world and how we take action
(Multiple Choice)
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You have been asked to do a short presentation to your class describing the differences between formal and informal learning.Which of the following points is NOT likely to be included in your presentation
(Multiple Choice)
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The textbook identifies four types or categories of intellectual capital.Which of the following categories of intellectual capital would include employees' knowledge,skills,and abilities
(Multiple Choice)
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An example of tacit knowledge in a particular organization could be described as a set of documents capturing its operational procedures often referred to as "codified knowledge."
(True/False)
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Which of the following statements is congruent with the notion of intellectual capital
(Multiple Choice)
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a)In his groundbreaking book,Peter Senge identified five "disciplines" to becoming a learning organization.Identify and briefly describe those five "disciplines."
b)How would you shape an argument for why today,more than ever,the notion of learning organizations is so critical for sustainable organizational performance
(Essay)
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Relationship capital may be viewed as a source of competitive advantage if it is based on an environment of trust and integrity.
(True/False)
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Which of the following best captures the role management can play in supporting communities of practice
(Multiple Choice)
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In his groundbreaking book,Peter Senge identified five "disciplines" to becoming a learning organization.These five disciplines are anchored on "discipline number one-core competencies."
(True/False)
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Based on theChapter-opening vignette,which statement best embodies the philosophy Vancity takes to training and development
(Multiple Choice)
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Which of the following is a factor that differentiates formal and informal learning
(Multiple Choice)
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The textbook identifies several reasons why informal learning is becoming more prevalent in organizations when compared to formal learning.Which of the following is NOT a reason supported by the material in the textbook
(Multiple Choice)
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Organizational learning can be represented with a multilevel systems model that has four levels of learning including societal,organizational,group,and individual.
(True/False)
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