Question 1

The role of a trainer has changed from a knowledge-keeper to a knowledge-facilitator.

Accepted Answer

A) True 
 B)False  True

Question 2

What was the catalyst behind TELUS changing its corporate learning philosophy

Accepted Answer

A) realization of the significant role technology plays in learning 
B) the result of a strategic corporate-level review of their processes 
C) realization that internal programs were simply too expensive 
D) realization that learning is not an event but rather an ongoing multifaceted process 
A) realization of the significant role technology plays in learning 
B) the result of a strategic corporate-level review of their processes 
C) realization that internal programs were simply too expensive 
D) realization that learning is not an event but rather an ongoing multifaceted process D

Question 3

Evidence provided in the textbook indicates a shift in training philosophy away from instructor-led to a philosophy that embraces other methods including blended and collaborative learning approaches.

Accepted Answer

A) True 
 B)False  True

Question 4

The role of the training professional has over time evolved from being a staff employee to being a strategic business partner.

Accepted Answer

A) True 
 B)False

Question 5

Evidence appears to support the notion that Canada is moving in the right direction on many different facets of lifelong learning.

Accepted Answer

A) True 
 B)False

Question 6

Define and describe lifelong learning and the impact it will have on how skills development will occur.What impact will lifelong learning have on communities,organizations,and individuals

Accepted Answer

Learning does not have a beginning or an

Question 7

Which of the following is NOT included in the member code of ethics established by the Canadian Society for Training and Development

Accepted Answer

A) respect individual rights 
B) support the growth of the CSTD 
C) trainers should use only original material 
D) ensure client confidentiality 
A) respect individual rights 
B) support the growth of the CSTD 
C) trainers should use only original material 
D) ensure client confidentiality

Question 8

Which of the following variables did NOT provide the catalyst for the introduction of Learning 2.0

Accepted Answer

A) the nature of work 
B) static environment 
C) the need to collaborate 
D) demographics 
A) the nature of work 
B) static environment 
C) the need to collaborate 
D) demographics

Question 9

Which of the four pillars of lifelong learning would include employees developing critical thinking skills

Accepted Answer

A) learning to know 
B) learning to do 
C) learning to live 
D) learning to solve problems 
A) learning to know 
B) learning to do 
C) learning to live 
D) learning to solve problems

Question 10

The Canadian Society for Training and Development identified a series of competencies for training professionals organized in five major categories.Under this scheme,"engaging learners" would be included under the "facilitating training" category.

Accepted Answer

A) True 
 B)False

Question 11

You have been tasked by your university to design and deliver a training program that will help new students better adapt to university life.Use Lowman's ethical guidelines in developing such a training initiative.

Accepted Answer

Students will need to incorpor

Question 12

What conclusion do the authors of the textbook make about the state of productivity and adult literacy levels in Canada

Accepted Answer

A) both productivity and literacy levels in Canada remain low 
B) productivity gains have been significant, while literacy levels remain static 
C) both are improving at a much higher rate when compared to other industrialized countries 
D) productivity and literacy have become Canada's competitive advantage 
A) both productivity and literacy levels in Canada remain low 
B) productivity gains have been significant, while literacy levels remain static 
C) both are improving at a much higher rate when compared to other industrialized countries 
D) productivity and literacy have become Canada's competitive advantage

Question 13

The Canadian Society for Training and Development (CSTD)has developed a set of competencies for training and development professionals.These competencies are organized into five categories.

Accepted Answer

A) True 
 B)False

Question 14

The Association for Talent Development has created a competency model anchored by six foundational competencies.Which of the following is NOT included as a foundational competency

Accepted Answer

A) business skills 
B) personal skills 
C) training skills 
D) technology skills 
A) business skills 
B) personal skills 
C) training skills 
D) technology skills

Question 15

The Canadian Human Rights Act and provincial human rights codes govern human rights issues such as an employee being denied training.

Accepted Answer

A) True 
 B)False

Question 16

The Canadian Society for Training and Development has a member code of ethics.The salient themes include confidentiality,professional conduct,and compliance with all laws.

Accepted Answer

A) True 
 B)False

Question 17

According to the Canadian Council on Learning,which of the following is NOT a pillar of lifelong learning

Accepted Answer

A) learning to know 
B) learning to err 
C) learning to do 
D) learning to be 
A) learning to know 
B) learning to err 
C) learning to do 
D) learning to be

Question 18

Lifelong learning is an approach to one's life philosophy that recognizes learning takes place throughout a person's life and involves the usage of highly structured learning processes as the main approach to learning.

Accepted Answer

A) True 
 B)False

Question 19

TELUS's philosophical change in training approach resulted in a complete review of training methodologies and an increase in the number of external service providers.The rationale for increasing the number of providers was centred on the need to have a much more focused approach to training content.

Accepted Answer

A) True 
 B)False

Question 20

What type of challenge did TELUS's original process for sourcing external training service providers create for the company

Accepted Answer

A) lack of consistency by vendors in interpreting TELUS's training requirements 
B) a negative ROI associated with many of their training initiatives 
C) lack of an integrated corporate-wide strategic training process 
D) a few vendors controlling the majority of training programs, leading to complacency and a general lack of creativity in training delivery 
A) lack of consistency by vendors in interpreting TELUS's training requirements 
B) a negative ROI associated with many of their training initiatives 
C) lack of an integrated corporate-wide strategic training process 
D) a few vendors controlling the majority of training programs, leading to complacency and a general lack of creativity in training delivery

The role of a trainer has changed from a knowledge-keeper to a knowledge-facilitator.

What was the catalyst behind TELUS changing its corporate learning philosophy

Evidence provided in the textbook indicates a shift in training philosophy away from instructor-led to a philosophy that embraces other methods including blended and collaborative learning approaches.

The role of the training professional has over time evolved from being a staff employee to being a strategic business partner.

Evidence appears to support the notion that Canada is moving in the right direction on many different facets of lifelong learning.

Define and describe lifelong learning and the impact it will have on how skills development will occur.What impact will lifelong learning have on communities,organizations,and individuals

Which of the following is NOT included in the member code of ethics established by the Canadian Society for Training and Development

Which of the following variables did NOT provide the catalyst for the introduction of Learning 2.0

Which of the four pillars of lifelong learning would include employees developing critical thinking skills

The Canadian Society for Training and Development identified a series of competencies for training professionals organized in five major categories.Under this scheme,"engaging learners" would be included under the "facilitating training" category.

You have been tasked by your university to design and deliver a training program that will help new students better adapt to university life.Use Lowman's ethical guidelines in developing such a training initiative.

What conclusion do the authors of the textbook make about the state of productivity and adult literacy levels in Canada

The Canadian Society for Training and Development (CSTD)has developed a set of competencies for training and development professionals.These competencies are organized into five categories.

The Association for Talent Development has created a competency model anchored by six foundational competencies.Which of the following is NOT included as a foundational competency

The Canadian Human Rights Act and provincial human rights codes govern human rights issues such as an employee being denied training.

The Canadian Society for Training and Development has a member code of ethics.The salient themes include confidentiality,professional conduct,and compliance with all laws.

According to the Canadian Council on Learning,which of the following is NOT a pillar of lifelong learning

Lifelong learning is an approach to one's life philosophy that recognizes learning takes place throughout a person's life and involves the usage of highly structured learning processes as the main approach to learning.

TELUS's philosophical change in training approach resulted in a complete review of training methodologies and an increase in the number of external service providers.The rationale for increasing the number of providers was centred on the need to have a much more focused approach to training content.

What type of challenge did TELUS's original process for sourcing external training service providers create for the company

The Training and Development Process

Organizational Learning

Learning and Motivation

The Needs Analysis Process

Training Design

Off The Job Training Methods

On The Job Training Methods

Technology Based Training Methods

Training Delivery

Transfer of Training

Training Evaluation

The Costs and Benefits of Training Programs

Training Programs

Management and Leadership Development

Filters

Exam 15: The Evolution and Future of Training and Development

The role of a trainer has changed from a knowledge-keeper to a knowledge-facilitator.

What was the catalyst behind TELUS changing its corporate learning philosophy

Evidence provided in the textbook indicates a shift in training philosophy away from instructor-led to a philosophy that embraces other methods including blended and collaborative learning approaches.

The role of the training professional has over time evolved from being a staff employee to being a strategic business partner.

Evidence appears to support the notion that Canada is moving in the right direction on many different facets of lifelong learning.

Define and describe lifelong learning and the impact it will have on how skills development will occur.What impact will lifelong learning have on communities,organizations,and individuals

Which of the following is NOT included in the member code of ethics established by the Canadian Society for Training and Development

Which of the following variables did NOT provide the catalyst for the introduction of Learning 2.0

Which of the four pillars of lifelong learning would include employees developing critical thinking skills

The Canadian Society for Training and Development identified a series of competencies for training professionals organized in five major categories.Under this scheme,"engaging learners" would be included under the "facilitating training" category.

You have been tasked by your university to design and deliver a training program that will help new students better adapt to university life.Use Lowman's ethical guidelines in developing such a training initiative.

What conclusion do the authors of the textbook make about the state of productivity and adult literacy levels in Canada

The Canadian Society for Training and Development (CSTD)has developed a set of competencies for training and development professionals.These competencies are organized into five categories.

The Association for Talent Development has created a competency model anchored by six foundational competencies.Which of the following is NOT included as a foundational competency

The Canadian Human Rights Act and provincial human rights codes govern human rights issues such as an employee being denied training.

The Canadian Society for Training and Development has a member code of ethics.The salient themes include confidentiality,professional conduct,and compliance with all laws.

According to the Canadian Council on Learning,which of the following is NOT a pillar of lifelong learning

Lifelong learning is an approach to one's life philosophy that recognizes learning takes place throughout a person's life and involves the usage of highly structured learning processes as the main approach to learning.

What type of challenge did TELUS's original process for sourcing external training service providers create for the company

The Training and Development Process

Organizational Learning

Learning and Motivation

The Needs Analysis Process

Training Design

Off The Job Training Methods

On The Job Training Methods

Technology Based Training Methods

Training Delivery

Transfer of Training

Training Evaluation

The Costs and Benefits of Training Programs

Training Programs

Management and Leadership Development

Filters