Exam 6: Executing Projects

Many projects include work performed by outside sources.

Stephen Covey's first three habits of effective people-be proactive,begin with the end in mind,and put first things first-help people achieve a private victory by becoming ____.

The ____________________ is a tool to measure the individual needs of different people using McClelland's categories.

David McClelland proposed that an individual's specific needs are acquired or learned over time and shaped by life experiences.

Explain how certain forms of conflict can actually improve team performance.

In the Tuckman model of team development,____ is achieved when team members have developed a common working method,and cooperation and collaboration replace the conflict and mistrust of the previous phase.

The final output of the seller selection process is a ____.

____________________ is a relationship of harmony,conformity,accord,or affinity.

Nonverbal communications,such as a person's tone of voice and body language,are often more important than the words being used.

____________________ -and-effect diagrams-also called fishbone diagrams (because their structure resembles a fishbone)or Ishikawa diagrams (named after their founder)-can assist in ensuring and improving quality by finding the root causes of quality problems.

The Tuckman model describes ____ stages of team development.

The products of a project are produced during project execution.

With the ____________________ mode,project managers use a give-and take approach to resolve conflicts,bargaining and searching for solutions that will bring some degree of satisfaction to all the parties in a dispute.

____________________ listening is listening with the intent to understand by putting yourself in the shoes of the other person.

It is customary to conduct contract negotiations during the source selection process.

In the context of the Social Skills Profile,the main determinants of social style are the level of assertiveness and how you respond to tasks.

Key concepts related to dealing with people in a work setting include ____,influence,and effectiveness.

According to Stephen Covey,when you use a ____ paradigm,parties in potential conflict work together to develop new solutions that make them all winners.

During World War II,Isabel B.Myers and Katherine C.Briggs developed the first version of the ____________________ based on psychologist Carl Jung's theory of psychological type.

In the context of the MBTI,the ____ dimension relates to the manner in which you gather information.