Question 1

When you're ready for questions ask, "Are there any questions?"

Accepted Answer

A) True 
 B)False  False

Question 2

According to the table for selecting the best medium, if you want to encourage your audience to listen and look carefully, which of the following would NOT be appropriate?

Accepted Answer

A) slides 
B) podcasts 
C) document cameras 
D) handouts 
E) flipcharts 
A) slides 
B) podcasts 
C) document cameras 
D) handouts 
E) flipcharts E

Question 3

The end of a presentation has impact, but it is not as important as the beginning.

Accepted Answer

A) True 
 B)False  False

Question 4

The first part of answering a question involves restating or summarizing it to be sure everyone heard it and that you understand it correctly.

Accepted Answer

A) True 
 B)False

Question 5

Organizing content for a business presentation by the problem/solution pattern ________.

Accepted Answer

A) is counterintuitive, but sometimes useful 
B) should always involve equally weighting both parts 
C) means showing your audience how you can help them take advantage of an opportunity 
D) should usually weight the solution more heavily than the problem 
E) often results in presentations that don't achieve their goal because they spend so little time on the problem that they put too much weight on the solution 
A) is counterintuitive, but sometimes useful 
B) should always involve equally weighting both parts 
C) means showing your audience how you can help them take advantage of an opportunity 
D) should usually weight the solution more heavily than the problem 
E) often results in presentations that don't achieve their goal because they spend so little time on the problem that they put too much weight on the solution

Question 6

All of the following are ways to motivate your audience to care about your proposal EXCEPT ________.

Accepted Answer

A) telling them that you will solve their problem 
B) addressing a need for change 
C) identifying an opportunity that they can take advantage of 
D) specifying a way that your audience will benefit 
E) explaining how your topic is valuable to you 
A) telling them that you will solve their problem 
B) addressing a need for change 
C) identifying an opportunity that they can take advantage of 
D) specifying a way that your audience will benefit 
E) explaining how your topic is valuable to you

Question 7

Max will be presenting for his boss regarding a flex-time schedule. Max's boss does not accept arguments based solely on employee happiness or unhappiness. Discuss how knowing this could impact Max's presentation.

Accepted Answer

Knowing that employee satisfaction alone

Question 8

During a presentation it is so difficult to "listen" to your audience's feedback that some think it is not worth the effort. What do you think?

Accepted Answer

Answers will vary; some thoughts follow.

Question 9

An exchange with the audience at the end of your presentation ________.

Accepted Answer

A) helps you build your credibility by demonstrating your expertise and openness 
B) is not an effective way to make your presentation interactive 
C) gives you no way to deflect or address your audience's criticism 
D) undermines and trivializes the important parts of your presentation 
E) does not require or benefit from advance planning on your part 
A) helps you build your credibility by demonstrating your expertise and openness 
B) is not an effective way to make your presentation interactive 
C) gives you no way to deflect or address your audience's criticism 
D) undermines and trivializes the important parts of your presentation 
E) does not require or benefit from advance planning on your part

Question 10

________ are software effects that control when and how elements appear on your slide when you present.

Accepted Answer

A) Data slides 
B) Animations 
C) Story boards 
D) Slide masters 
E) Hyperlinks 
A) Data slides 
B) Animations 
C) Story boards 
D) Slide masters 
E) Hyperlinks

Question 11

Discuss how the location of your presentation impacts your preparation for the presentation.

Accepted Answer

If you will be presenting in an unfamili

Question 12

Visualizing the outcome for your audience means ________.

Accepted Answer

A) telling the audience what you've told them 
B) reminding your audience why you talked about the topics you discussed 
C) drawing up a plan for who is responsible for what 
D) providing a visual reference like a timeline to outline next steps 
E) painting a picture of the audience's world when your plans or recommendations are in place 
A) telling the audience what you've told them 
B) reminding your audience why you talked about the topics you discussed 
C) drawing up a plan for who is responsible for what 
D) providing a visual reference like a timeline to outline next steps 
E) painting a picture of the audience's world when your plans or recommendations are in place

Question 13

All of the following are recommended ways to establish rapport with your audience by piquing their interest EXCEPT ________.

Accepted Answer

A) stating a relevant fact 
B) describing the organization of your report 
C) sharing an appropriate anecdote 
D) quoting a familiar saying 
E) asking a question 
A) stating a relevant fact 
B) describing the organization of your report 
C) sharing an appropriate anecdote 
D) quoting a familiar saying 
E) asking a question

Question 14

In terms of body language, during a presentation you should ________.

Accepted Answer

A) stand in one position 
B) keep your hands in your pockets 
C) pick just a couple of people in the front of the audience with whom to make eye contact 
D) engage just the decision makers in the audience 
E) smile 
A) stand in one position 
B) keep your hands in your pockets 
C) pick just a couple of people in the front of the audience with whom to make eye contact 
D) engage just the decision makers in the audience 
E) smile

Question 15

Which of the following is NOT true regarding audience analysis?

Accepted Answer

A) Anticipating the needs, interests, attitudes, and possible biases of your audience can be very valuable in shaping your content. 
B) An audience analysis worksheet can help you plan your presentation content. 
C) If you don't know your audience, you cannot do anything to anticipate their responses. 
D) If you know your audience is not particularly tech savvy, refrain from using long technical explanations. 
E) You should emphasize potential savings to an audience that is very cost conscious. 
A) Anticipating the needs, interests, attitudes, and possible biases of your audience can be very valuable in shaping your content. 
B) An audience analysis worksheet can help you plan your presentation content. 
C) If you don't know your audience, you cannot do anything to anticipate their responses. 
D) If you know your audience is not particularly tech savvy, refrain from using long technical explanations. 
E) You should emphasize potential savings to an audience that is very cost conscious.

Question 16

Less than one-quarter of the graduates entering the workforce excel at oral communication.

Accepted Answer

A) True 
 B)False

Question 17

________ provide the audience with documentation of your presentation that they can refer to long after your presentation is over.

Accepted Answer

A) Handouts 
B) Appendices 
C) Slides 
D) Animations 
E) Hyperlinks 
A) Handouts 
B) Appendices 
C) Slides 
D) Animations 
E) Hyperlinks

Question 18

A(n)________ is a very short story, usually a true one, that can bring a subject to life.

Accepted Answer

A) fact 
B) anecdote 
C) quotation 
D) message headline 
E) animation 
A) fact 
B) anecdote 
C) quotation 
D) message headline 
E) animation

Question 19

Which of the following is NOT a benefit of a Q&A session?

Accepted Answer

A) making your presentation interactive 
B) learning from their questions how well your audience understands your points 
C) having a chance to emphasize and expand upon important points 
D) diffusing criticism and objections with skillful replies 
E) fielding a question that takes the presentation off track 
A) making your presentation interactive 
B) learning from their questions how well your audience understands your points 
C) having a chance to emphasize and expand upon important points 
D) diffusing criticism and objections with skillful replies 
E) fielding a question that takes the presentation off track

Question 20

How can your audience analysis help you motivate your audience to care?

Accepted Answer

An audience will care about your present

When you're ready for questions ask, "Are there any questions?"

According to the table for selecting the best medium, if you want to encourage your audience to listen and look carefully, which of the following would NOT be appropriate?

The end of a presentation has impact, but it is not as important as the beginning.

The first part of answering a question involves restating or summarizing it to be sure everyone heard it and that you understand it correctly.

Organizing content for a business presentation by the problem/solution pattern ________.

All of the following are ways to motivate your audience to care about your proposal EXCEPT ________.

Max will be presenting for his boss regarding a flex-time schedule. Max's boss does not accept arguments based solely on employee happiness or unhappiness. Discuss how knowing this could impact Max's presentation.

During a presentation it is so difficult to "listen" to your audience's feedback that some think it is not worth the effort. What do you think?

An exchange with the audience at the end of your presentation ________.

________ are software effects that control when and how elements appear on your slide when you present.

Discuss how the location of your presentation impacts your preparation for the presentation.

Visualizing the outcome for your audience means ________.

All of the following are recommended ways to establish rapport with your audience by piquing their interest EXCEPT ________.

In terms of body language, during a presentation you should ________.

Which of the following is NOT true regarding audience analysis?

Less than one-quarter of the graduates entering the workforce excel at oral communication.

________ provide the audience with documentation of your presentation that they can refer to long after your presentation is over.

A(n)________ is a very short story, usually a true one, that can bring a subject to life.

Which of the following is NOT a benefit of a Q&A session?

How can your audience analysis help you motivate your audience to care?

Becoming a Successful Business Communicator

Managing the Communication Process: Analyzing, Composing, Evaluating

Who Am I Understanding Interpersonal Communication Styles

Who Are You Understanding Intercultural Communication and Workplace Diversity

What Are the Tools and What Are the Rules Communication Technologies in the Workplace

How Can We Be Better, Together Collaboration and Productivity

Communicating Routine Messages and Building Goodwill

Communicating Persuasive Messages

Communicating Bad-News Messages

Finding and Evaluating Business Information

Preparing Effective Business Reports and Persuasive Business Proposals

Filters

Exam 12: Preparing and Delivering Business Presentations

When you're ready for questions ask, "Are there any questions?"

According to the table for selecting the best medium, if you want to encourage your audience to listen and look carefully, which of the following would NOT be appropriate?

The end of a presentation has impact, but it is not as important as the beginning.

The first part of answering a question involves restating or summarizing it to be sure everyone heard it and that you understand it correctly.

Organizing content for a business presentation by the problem/solution pattern ________.

All of the following are ways to motivate your audience to care about your proposal EXCEPT ________.

Max will be presenting for his boss regarding a flex-time schedule. Max's boss does not accept arguments based solely on employee happiness or unhappiness. Discuss how knowing this could impact Max's presentation.

During a presentation it is so difficult to "listen" to your audience's feedback that some think it is not worth the effort. What do you think?

An exchange with the audience at the end of your presentation ________.

________ are software effects that control when and how elements appear on your slide when you present.

Discuss how the location of your presentation impacts your preparation for the presentation.

Visualizing the outcome for your audience means ________.

All of the following are recommended ways to establish rapport with your audience by piquing their interest EXCEPT ________.

In terms of body language, during a presentation you should ________.

Which of the following is NOT true regarding audience analysis?

Less than one-quarter of the graduates entering the workforce excel at oral communication.

________ provide the audience with documentation of your presentation that they can refer to long after your presentation is over.

A(n)________ is a very short story, usually a true one, that can bring a subject to life.

Which of the following is NOT a benefit of a Q&A session?

How can your audience analysis help you motivate your audience to care?

Becoming a Successful Business Communicator

Managing the Communication Process: Analyzing, Composing, Evaluating

Who Am I Understanding Interpersonal Communication Styles

Who Are You Understanding Intercultural Communication and Workplace Diversity

What Are the Tools and What Are the Rules Communication Technologies in the Workplace

How Can We Be Better, Together Collaboration and Productivity

Communicating Routine Messages and Building Goodwill

Communicating Persuasive Messages

Communicating Bad-News Messages

Finding and Evaluating Business Information

Preparing Effective Business Reports and Persuasive Business Proposals

Filters