Question 1

The interview is part of

Accepted Answer

A)  recruiting. 
B)  orientation. 
C)  selection. 
D)  training. 
E)  HRM development. 
A)  recruiting. 
B)  orientation. 
C)  selection. 
D)  training. 
E)  HRM development. C

Question 2

As a result of the ____ carried out at Weston Company, the position of vice president of marketing was determined to be relatively more important than the position of vice president of finance.

Accepted Answer

A)  wage survey 
B)  job evaluation 
C)  job analysis 
D)  performance appraisal 
E)  industry average 
A)  wage survey 
B)  job evaluation 
C)  job analysis 
D)  performance appraisal 
E)  industry average B

Question 3

In the selection process, the goal should always be to hire the person with the most qualifications.

Accepted Answer

A) True 
 B)False  False

Question 4

When people from a variety of different countries and educational and work experience backgrounds come together to work on a project, they often have varying perspectives on given issues. This benefits the company in the form of

Accepted Answer

A)  lower costs. 
B)  resource acquisition. 
C)  matching supply with demand. 
D)  strong competitive advantages. 
E)  better problem solving. 
A)  lower costs. 
B)  resource acquisition. 
C)  matching supply with demand. 
D)  strong competitive advantages. 
E)  better problem solving.

Question 5

If the Colgate-Palmolive Company were to develop a replacement chart, the chart would show

Accepted Answer

A)  key personnel along with possible replacements within the firm. 
B)  those key personnel who are scheduled to be replaced because of poor performance reviews. 
C)  the skills and experience of key personnel. 
D)  the time between purchase and replacement of each Colgate product, such as toothpaste. 
E)  the key items of capital equipment due for replacement within the fiscal year. 
A)  key personnel along with possible replacements within the firm. 
B)  those key personnel who are scheduled to be replaced because of poor performance reviews. 
C)  the skills and experience of key personnel. 
D)  the time between purchase and replacement of each Colgate product, such as toothpaste. 
E)  the key items of capital equipment due for replacement within the fiscal year.

Question 6

Legislation regarding HRM practices has been passed mainly to

Accepted Answer

A)  promote job safety and to protect the rights of employers. 
B)  benefit politicians by decreasing unemployment, thus making them look good. 
C)  put small businesses that cannot afford to follow all the guidelines and policies set forth by government out of work. 
D)  ensure that men and women are paid equally for equal work. 
E)  protect the rights of employees, promote job safety, and eliminate discrimination in the workplace. 
A)  promote job safety and to protect the rights of employers. 
B)  benefit politicians by decreasing unemployment, thus making them look good. 
C)  put small businesses that cannot afford to follow all the guidelines and policies set forth by government out of work. 
D)  ensure that men and women are paid equally for equal work. 
E)  protect the rights of employees, promote job safety, and eliminate discrimination in the workplace.

Question 7

A computerized data bank containing information on the skills and experience of all employees is called

Accepted Answer

A)  a replacement chart. 
B)  a skills inventory. 
C)  a compensation survey. 
D)  management development. 
E)  a human resources inventory. 
A)  a replacement chart. 
B)  a skills inventory. 
C)  a compensation survey. 
D)  management development. 
E)  a human resources inventory.

Question 8

A type of compensation that is some percentage of sales revenue is

Accepted Answer

A)  an hourly wage. 
B)  a bonus. 
C)  profit sharing. 
D)  a commission. 
E)  salary. 
A)  an hourly wage. 
B)  a bonus. 
C)  profit sharing. 
D)  a commission. 
E)  salary.

Question 9

Whenever a new position becomes available at H&M, a retailer, the company requires current employees to be informed of the opening. H&M practices

Accepted Answer

A)  job analysis. 
B)  internal recruiting. 
C)  job posting. 
D)  external recruiting. 
E)  promotion from within. 
A)  job analysis. 
B)  internal recruiting. 
C)  job posting. 
D)  external recruiting. 
E)  promotion from within.

Question 10

Under ADA, employers are required to provide reasonable accommodation. Which of the following is an example of reasonable accommodation?

Accepted Answer

A)  Company-provided lodging for the disabled 
B)  Company-provided transportation for the blind 
C)  Additional paid vacation for the mentally ill 
D)  Sign language interpreters for the deaf 
E)  Personal assistants for the disabled 
A)  Company-provided lodging for the disabled 
B)  Company-provided transportation for the blind 
C)  Additional paid vacation for the mentally ill 
D)  Sign language interpreters for the deaf 
E)  Personal assistants for the disabled

Question 11

Suppose DynaScan, makers of LED-based digital signage, found that women could assemble more signage parts than men during a shift. Therefore, women would be paid a higher weekly salary than men. This would be legal because

Accepted Answer

A)  there is a difference in gender of the workers. 
B)  there is a difference in performance. 
C)  telephone assembly falls into a protected category under the Federal Communications Act of 1933. 
D)  the women are paid more than the men rather than the other way around. 
E)  none of the above; this is illegal under the Equal Pay Act. 
A)  there is a difference in gender of the workers. 
B)  there is a difference in performance. 
C)  telephone assembly falls into a protected category under the Federal Communications Act of 1933. 
D)  the women are paid more than the men rather than the other way around. 
E)  none of the above; this is illegal under the Equal Pay Act.

Question 12

McCloud Company wants to avoid being unable to compare job candidates' qualifications after an interview because the applicants were asked different questions. Giving what type of interview might eliminate this problem?

Accepted Answer

A)  Structured 
B)  Stress 
C)  Open-ended 
D)  Closed 
E)  In-depth 
A)  Structured 
B)  Stress 
C)  Open-ended 
D)  Closed 
E)  In-depth

Question 13

A pay-for-performance strategy is beneficial for all of the following reasons except

Accepted Answer

A)  employers can control labor costs. 
B)  employers can contain benefit costs. 
C)  employees prefer base-salary increases. 
D)  employers can compensate workers on the basis of performance. 
E)  employees may perceive lump-sum bonuses as more meaningful. 
A)  employers can control labor costs. 
B)  employers can contain benefit costs. 
C)  employees prefer base-salary increases. 
D)  employers can compensate workers on the basis of performance. 
E)  employees may perceive lump-sum bonuses as more meaningful.

Question 14

An employee's initial wage rate is determined by

Accepted Answer

A)  whether the employee is male or female. 
B)  his or her wage rate at his or her previous job. 
C)  the results of a wage survey pertaining to the employee's job. 
D)  the experience, qualifications, and expected performance of that employee. 
E)  the employee's measured productivity. 
A)  whether the employee is male or female. 
B)  his or her wage rate at his or her previous job. 
C)  the results of a wage survey pertaining to the employee's job. 
D)  the experience, qualifications, and expected performance of that employee. 
E)  the employee's measured productivity.

Question 15

A diversity program can be successful even without strong, sustained commitment from top management.

Accepted Answer

A) True 
 B)False

Question 16

Fred Saunders receives $61,000 a year as a manager. This type of compensation is called

Accepted Answer

A)  benefits. 
B)  bonus. 
C)  shift premium. 
D)  salary. 
E)  time wage. 
A)  benefits. 
B)  bonus. 
C)  shift premium. 
D)  salary. 
E)  time wage.

Question 17

Chevron Corporation is one of the largest integrated oil companies in the world. Its management is assessing the world marketplace and taking steps to sustain the company's competitive position. Chevron is studying external and internal factors that could influence its success. Faced with business competition on a global scale, Chevron is modifying its strategic business model to manage its resources more efficiently. At Chevron, as at competing companies, one of the most important resources is

Accepted Answer

A)  financial resources. 
B)  human resources. 
C)  natural resources. 
D)  lobbyists. 
E)  computers. 
A)  financial resources. 
B)  human resources. 
C)  natural resources. 
D)  lobbyists. 
E)  computers.

Question 18

When United Parcel Service (UPS) is looking for crews to fly its giant 747 cargo aircraft, it wants to hire the very best people to whom to entrust its extremely expensive equipment. Therefore, it looks for

Accepted Answer

A)  only applicants from internal sources. 
B)  only applicants from external sources. 
C)  only pilots laid off from passenger carriers. 
D)  many more applicants than there are positions to be filled. 
E)  a very small number of applicants to reduce the time and costs required to examine the complex credentials of a larger number of applicants. 
A)  only applicants from internal sources. 
B)  only applicants from external sources. 
C)  only pilots laid off from passenger carriers. 
D)  many more applicants than there are positions to be filled. 
E)  a very small number of applicants to reduce the time and costs required to examine the complex credentials of a larger number of applicants.

Question 19

____ is the pay that employees receive in return for their labor.

Accepted Answer

A)  Merit pay 
B)  Incentive pay 
C)  Comparable worth 
D)  Commission 
E)  Compensation 
A)  Merit pay 
B)  Incentive pay 
C)  Comparable worth 
D)  Commission 
E)  Compensation

Question 20

Workplace diversity refers to the differences among people in a workforce due to

Accepted Answer

A)  social background, ethnicity, and race. 
B)  race, ethnicity, and gender. 
C)  gender, race, and education. 
D)  race, religion, and sexual orientation. 
E)  education, ethnicity, and gender. 
A)  social background, ethnicity, and race. 
B)  race, ethnicity, and gender. 
C)  gender, race, and education. 
D)  race, religion, and sexual orientation. 
E)  education, ethnicity, and gender.

Exam 9: Attracting and Retaining the Best Employees

The interview is part of

As a result of the ____ carried out at Weston Company, the position of vice president of marketing was determined to be relatively more important than the position of vice president of finance.

In the selection process, the goal should always be to hire the person with the most qualifications.

When people from a variety of different countries and educational and work experience backgrounds come together to work on a project, they often have varying perspectives on given issues. This benefits the company in the form of

If the Colgate-Palmolive Company were to develop a replacement chart, the chart would show

Legislation regarding HRM practices has been passed mainly to

A computerized data bank containing information on the skills and experience of all employees is called

A type of compensation that is some percentage of sales revenue is

Whenever a new position becomes available at H&M, a retailer, the company requires current employees to be informed of the opening. H&M practices

Under ADA, employers are required to provide reasonable accommodation. Which of the following is an example of reasonable accommodation?

Suppose DynaScan, makers of LED-based digital signage, found that women could assemble more signage parts than men during a shift. Therefore, women would be paid a higher weekly salary than men. This would be legal because

McCloud Company wants to avoid being unable to compare job candidates' qualifications after an interview because the applicants were asked different questions. Giving what type of interview might eliminate this problem?

A pay-for-performance strategy is beneficial for all of the following reasons except

An employee's initial wage rate is determined by

A diversity program can be successful even without strong, sustained commitment from top management.

Fred Saunders receives $61,000 a year as a manager. This type of compensation is called

When United Parcel Service (UPS) is looking for crews to fly its giant 747 cargo aircraft, it wants to hire the very best people to whom to entrust its extremely expensive equipment. Therefore, it looks for

____ is the pay that employees receive in return for their labor.

Workplace diversity refers to the differences among people in a workforce due to

Exploring the World of Business and Economics

A: Being Ethical and Socially Responsible

B: Being Ethical and Socially Responsible

A: Exploring Global Business

B: Exploring Global Business

Choosing a Form of Business Ownership

Small Business, Entrepreneurship, and Franchises

Understanding the Management Process

Creating a Flexible Organization

Producing Quality Goods and Services

Motivating and Satisfying Employees and Teams

Enhancing Union-Management Relations

Building Customer Relationships Through Effective Marketing

A: Creating and Pricing Products That Satisfy Customers

B: Creating and Pricing Products That Satisfy Customers

Wholesaling, Retailing, and Physical Distribution

Developing Integrated Marketing Communications

Social Media, E-Business, and Accounting

Using Management and Accounting Information

Understanding Money, Banking, and Credit

Mastering Financial Management

A: Understanding Personal Finances and Investments

B: Understanding Personal Finances and Investments

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