Question 1

Over the last thirty years, union membership has

Accepted Answer

A)  decreased with the trend of decreasing employee benefits. 
B)  increased as unions have spread to the service sector. 
C)  decreased with the growth of high-tech and service industries. 
D)  increased with the trend of increasing employee benefits. 
E)  remained at a fairly constant level. 
A)  decreased with the trend of decreasing employee benefits. 
B)  increased as unions have spread to the service sector. 
C)  decreased with the growth of high-tech and service industries. 
D)  increased with the trend of increasing employee benefits. 
E)  remained at a fairly constant level. C

Question 2

When a firm refuses to allow employees to enter the workplace, the action is known as a

Accepted Answer

A)  reprimand. 
B)  lockout. 
C)  securing action. 
D)  boycott. 
E)  release. 
A)  reprimand. 
B)  lockout. 
C)  securing action. 
D)  boycott. 
E)  release. B

Question 3

Although President Harry Truman vetoed the Taft-Hartley Act, it was passed by Congress.

Accepted Answer

A) True 
 B)False  True

Question 4

The union and management cannot come to a satisfactory agreement on a grievance. Because the company has ruled for the third time to deny the grievance, the employee who filed the grievance will probably take the case to a(n) ____ for a final decision.

Accepted Answer

A)  mediator 
B)  fact finder 
C)  arbitrator 
D)  collective-bargaining representative 
E)  federal agency 
A)  mediator 
B)  fact finder 
C)  arbitrator 
D)  collective-bargaining representative 
E)  federal agency

Question 5

During the strike, management hired new employees. In doing so, it was trying to force regular workers who feared permanent job loss to return to work. The new employees are

Accepted Answer

A)  strikers. 
B)  managers. 
C)  representatives. 
D)  strikebreakers. 
E)  consultants. 
A)  strikers. 
B)  managers. 
C)  representatives. 
D)  strikebreakers. 
E)  consultants.

Question 6

The legislation considered a landmark in labor-management relations was the Norris-LaGuardia Act of 1932.

Accepted Answer

A) True 
 B)False

Question 7

The carpenters' national union sent representatives to the Brown Company in an attempt to develop widespread employee interest in having a union. In doing so, the union began a(n)

Accepted Answer

A)  formal election. 
B)  organizing campaign. 
C)  campaign fundraiser. 
D)  authorization drive. 
E)  NLRB ratification. 
A)  formal election. 
B)  organizing campaign. 
C)  campaign fundraiser. 
D)  authorization drive. 
E)  NLRB ratification.

Question 8

If violations of the law occur during a union organizing campaign, what actions can the National Labor Relations Board (NLRB) take?

Accepted Answer

If violations of the law occur during a

Question 9

Since World War II, perhaps the most significant event in labor history has been

Accepted Answer

A)  the merger of the AFL and CIO. 
B)  a downturn in union membership. 
C)  strikes, which caused public opinion to shift against unions. 
D)  the emergence of new negotiating tactics. 
E)  the merger of the IWW and AFL. 
A)  the merger of the AFL and CIO. 
B)  a downturn in union membership. 
C)  strikes, which caused public opinion to shift against unions. 
D)  the emergence of new negotiating tactics. 
E)  the merger of the IWW and AFL.

Question 10

Which of the following is a goal that picketers hope to achieve by picketing?

Accepted Answer

A)  They hope the public will be sympathetic to the strikers and will not patronize the struck firm. 
B)  They hope they will get on television and be interviewed about the issues at hand. 
C)  They hope to relax a little bit because standing outside holding a sign is easier than working. 
D)  They hope other employees will continue to go to work. 
E)  They hope to get some free food from the public, who will feel sorry for them because they might be out of a job. 
A)  They hope the public will be sympathetic to the strikers and will not patronize the struck firm. 
B)  They hope they will get on television and be interviewed about the issues at hand. 
C)  They hope to relax a little bit because standing outside holding a sign is easier than working. 
D)  They hope other employees will continue to go to work. 
E)  They hope to get some free food from the public, who will feel sorry for them because they might be out of a job.

Question 11

The overriding theme in strategic union-management partnerships is that

Accepted Answer

A)  they focus on cooperative relationships, working together, and joint decision making. 
B)  they benefit the unions more than the members they represent. 
C)  the unions become a weaker part of the decision-making process because their members, employees of the companies, are given more empowerment in the process. 
D)  they are concerned more about arguing over contractual rights than working toward mutual gain. 
E)  unions and management argue on a broad array of issues, such as performance expectations and organizational structure, and they most often disagree because they have different sets of goals in mind. 
A)  they focus on cooperative relationships, working together, and joint decision making. 
B)  they benefit the unions more than the members they represent. 
C)  the unions become a weaker part of the decision-making process because their members, employees of the companies, are given more empowerment in the process. 
D)  they are concerned more about arguing over contractual rights than working toward mutual gain. 
E)  unions and management argue on a broad array of issues, such as performance expectations and organizational structure, and they most often disagree because they have different sets of goals in mind.

Question 12

Unions derive their negotiating power from two sources: laws that guarantee and regulate negotiations and

Accepted Answer

A)  lobbyists on Capitol Hill. 
B)  strong union leadership. 
C)  financial gifts from supporters. 
D)  the number of union members. 
E)  public support of higher wages. 
A)  lobbyists on Capitol Hill. 
B)  strong union leadership. 
C)  financial gifts from supporters. 
D)  the number of union members. 
E)  public support of higher wages.

Question 13

The Knights of Labor is most closely associated with

Accepted Answer

A)  the goal to eliminate unions. 
B)  the use of the strike weapon. 
C)  the goal of strongly supporting mass-production technology because of its positive effect on workers. 
D)  the goal to overthrow capitalism for a better system, that is, communism. 
E)  attempting both social and moral reform among employees. 
A)  the goal to eliminate unions. 
B)  the use of the strike weapon. 
C)  the goal of strongly supporting mass-production technology because of its positive effect on workers. 
D)  the goal to overthrow capitalism for a better system, that is, communism. 
E)  attempting both social and moral reform among employees.

Question 14

Forms of pay include all of the following except

Accepted Answer

A)  direct compensation. 
B)  benefits. 
C)  paid vacation. 
D)  worker's compensation. 
E)  sick leave. 
A)  direct compensation. 
B)  benefits. 
C)  paid vacation. 
D)  worker's compensation. 
E)  sick leave.

Question 15

A court order requiring a person or group to perform some act or to stop performing some act is known as a(n)

Accepted Answer

A)  subpoena. 
B)  grievance. 
C)  writ. 
D)  injunction. 
E)  deposition. 
A)  subpoena. 
B)  grievance. 
C)  writ. 
D)  injunction. 
E)  deposition.

Question 16

The act that made injunctions against workers difficult for businesses to obtain was known as the ____ Act.

Accepted Answer

A)  Norris-LaGuardia 
B)  Wagner 
C)  Taft-Hartley 
D)  Landrum-Griffin 
E)  Fair Labor Standards 
A)  Norris-LaGuardia 
B)  Wagner 
C)  Taft-Hartley 
D)  Landrum-Griffin 
E)  Fair Labor Standards

Question 17

In a maintenance shop, employees may choose not to join the union; however, they must still pay dues.

Accepted Answer

A) True 
 B)False

Question 18

GM recently posted outstanding profits for the previous year. Union representatives would expect GM to

Accepted Answer

A)  hire more workers to keep the momentum going. 
B)  be more concerned with cutting costs in the following year due to a smaller gross margin. 
C)  give pay increases to its unionized members. 
D)  give pay cuts to its unionized members. 
E)  renegotiate the contract for different benefits. 
A)  hire more workers to keep the momentum going. 
B)  be more concerned with cutting costs in the following year due to a smaller gross margin. 
C)  give pay increases to its unionized members. 
D)  give pay cuts to its unionized members. 
E)  renegotiate the contract for different benefits.

Question 19

The UAW was originally part of the AFL-CIO.

Accepted Answer

A) True 
 B)False

Question 20

When workers go out on a strike not approved by the union, the strike is called a

Accepted Answer

A)  walkout. 
B)  boycott. 
C)  lockout. 
D)  wildcat strike. 
E)  sympathetic picket. 
A)  walkout. 
B)  boycott. 
C)  lockout. 
D)  wildcat strike. 
E)  sympathetic picket.

Exam 11: Enhancing Union-Management Relations

Over the last thirty years, union membership has

When a firm refuses to allow employees to enter the workplace, the action is known as a

Although President Harry Truman vetoed the Taft-Hartley Act, it was passed by Congress.

The union and management cannot come to a satisfactory agreement on a grievance. Because the company has ruled for the third time to deny the grievance, the employee who filed the grievance will probably take the case to a(n) ____ for a final decision.

During the strike, management hired new employees. In doing so, it was trying to force regular workers who feared permanent job loss to return to work. The new employees are

The legislation considered a landmark in labor-management relations was the Norris-LaGuardia Act of 1932.

The carpenters' national union sent representatives to the Brown Company in an attempt to develop widespread employee interest in having a union. In doing so, the union began a(n)

If violations of the law occur during a union organizing campaign, what actions can the National Labor Relations Board (NLRB) take?

Since World War II, perhaps the most significant event in labor history has been

Which of the following is a goal that picketers hope to achieve by picketing?

The overriding theme in strategic union-management partnerships is that

Unions derive their negotiating power from two sources: laws that guarantee and regulate negotiations and

The Knights of Labor is most closely associated with

Forms of pay include all of the following except

A court order requiring a person or group to perform some act or to stop performing some act is known as a(n)

The act that made injunctions against workers difficult for businesses to obtain was known as the ____ Act.

In a maintenance shop, employees may choose not to join the union; however, they must still pay dues.

GM recently posted outstanding profits for the previous year. Union representatives would expect GM to

The UAW was originally part of the AFL-CIO.

When workers go out on a strike not approved by the union, the strike is called a

Exploring the World of Business and Economics

A: Being Ethical and Socially Responsible

B: Being Ethical and Socially Responsible

A: Exploring Global Business

B: Exploring Global Business

Choosing a Form of Business Ownership

Small Business, Entrepreneurship, and Franchises

Understanding the Management Process

Creating a Flexible Organization

Producing Quality Goods and Services

Attracting and Retaining the Best Employees

Motivating and Satisfying Employees and Teams

Building Customer Relationships Through Effective Marketing

A: Creating and Pricing Products That Satisfy Customers

B: Creating and Pricing Products That Satisfy Customers

Wholesaling, Retailing, and Physical Distribution

Developing Integrated Marketing Communications

Social Media, E-Business, and Accounting

Using Management and Accounting Information

Understanding Money, Banking, and Credit

Mastering Financial Management

A: Understanding Personal Finances and Investments

B: Understanding Personal Finances and Investments

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