Question 1

The process of acquainting new employees with an organization is called orientation.

Accepted Answer

A) True 
 B)False

Question 2

Activities that increase employee satisfaction such as satisfaction surveys, employee communication programs, exit interviews, and fair treatment are all part of which phase of the human resources management process?

Accepted Answer

A)  Benefits and compensation 
B)  Job analysis 
C)  Developing human resources 
D)  Maintaining human resources 
E)  Acquiring human resources 
A)  Benefits and compensation 
B)  Job analysis 
C)  Developing human resources 
D)  Maintaining human resources 
E)  Acquiring human resources

Question 3

A collection of data on prevailing wage rates in an industry or geographic area is called a(n)

Accepted Answer

A)  wage survey. 
B)  job evaluation. 
C)  job analysis. 
D)  performance appraisal. 
E)  industry average. 
A)  wage survey. 
B)  job evaluation. 
C)  job analysis. 
D)  performance appraisal. 
E)  industry average.

Question 4

Teaching employees new jobs, skills, and more effective ways of doing their present jobs is called

Accepted Answer

A)  employee training. 
B)  job evaluation. 
C)  performance appraisal. 
D)  compensation system. 
E)  skills inventory. 
A)  employee training. 
B)  job evaluation. 
C)  performance appraisal. 
D)  compensation system. 
E)  skills inventory.

Question 5

The wage structure is almost always developed on the basis of job evaluation.

Accepted Answer

A) True 
 B)False

Question 6

A list of key personnel as well as possible successors within a firm is called

Accepted Answer

A)  a replacement chart. 
B)  a skills inventory. 
C)  management inventory. 
D)  a wage survey. 
E)  performance appraisal. 
A)  a replacement chart. 
B)  a skills inventory. 
C)  management inventory. 
D)  a wage survey. 
E)  performance appraisal.

Question 7

A list of skills, abilities, education, and experience required for a position is called a job analysis.

Accepted Answer

A) True 
 B)False

Question 8

When demand is forecast to be greater than supply, plans must be made to reduce the size of the workforce.

Accepted Answer

A) True 
 B)False

Question 9

After six months with the company, Betty's performance was evaluated by a graphic rating form. The ratings for each statement were added together to obtain her total score. In comparison with the other five employees in her unit, Betty received a very good performance appraisal. Betty experienced a(n) ____ appraisal method.

Accepted Answer

A)  objective 
B)  external 
C)  internal 
D)  judgmental 
E)  infrequently used 
A)  objective 
B)  external 
C)  internal 
D)  judgmental 
E)  infrequently used

Question 10

Gathering information about applicants for a position and choosing the most appropriate applicant is called

Accepted Answer

A)  recruitment. 
B)  selection. 
C)  orientation. 
D)  evaluation. 
E)  employing. 
A)  recruitment. 
B)  selection. 
C)  orientation. 
D)  evaluation. 
E)  employing.

Question 11

Soon after an employee was appraised, Cesar Dominguez discussed the results, explaining the basis for presenting rewards and telling the employee how to improve performance. In so doing, Cesar is providing

Accepted Answer

A)  performance feedback. 
B)  employee training. 
C)  job evaluation. 
D)  job analysis. 
E)  management development. 
A)  performance feedback. 
B)  employee training. 
C)  job evaluation. 
D)  job analysis. 
E)  management development.

Question 12

Critics of comparable worth argue that

Accepted Answer

A)  laws should be enacted to assist the market's pricing mechanism. 
B)  the market has determined the worth of certain female-dominated jobs. 
C)  artificially inflating salaries for female-dominated occupations would bring about equality. 
D)  states have not enacted laws requiring equal pay for comparable work in government positions. 
E)  this issue encourages women to keep their low-paying jobs rather than seek higher-paying ones. 
A)  laws should be enacted to assist the market's pricing mechanism. 
B)  the market has determined the worth of certain female-dominated jobs. 
C)  artificially inflating salaries for female-dominated occupations would bring about equality. 
D)  states have not enacted laws requiring equal pay for comparable work in government positions. 
E)  this issue encourages women to keep their low-paying jobs rather than seek higher-paying ones.

Question 13

Suppose your state has enacted a law that demands equal compensation for jobs requiring about the same level of education, training, and skills. This concept is called

Accepted Answer

A)  comparable worth. 
B)  profit sharing. 
C)  a golden parachute. 
D)  variable worth. 
E)  bonus sharing. 
A)  comparable worth. 
B)  profit sharing. 
C)  a golden parachute. 
D)  variable worth. 
E)  bonus sharing.

Question 14

Over the years, EnterBank management has successfully used the process of preparing managers and other professionals to assume increased responsibility in present and future positions. This practice is referred to as

Accepted Answer

A)  employee training. 
B)  simulation training. 
C)  job orientation. 
D)  skills inventorying. 
E)  management development. 
A)  employee training. 
B)  simulation training. 
C)  job orientation. 
D)  skills inventorying. 
E)  management development.

Question 15

Although she is aware that Tim's performance over the past year has not been quite up to standards, Daniella, his superior, left the impression on Tim after a performance appraisal interview that he is doing a great job and to keep up the good work. Daniella has a problem with

Accepted Answer

A)  pointing out flaws in people. 
B)  verbally communicating with people. 
C)  discussing negative aspects of appraisals that may cause some discomfort for both parties. 
D)  being honest with people. 
E)  seeing the negative side of people because he is very optimistic and only sees good in people. 
A)  pointing out flaws in people. 
B)  verbally communicating with people. 
C)  discussing negative aspects of appraisals that may cause some discomfort for both parties. 
D)  being honest with people. 
E)  seeing the negative side of people because he is very optimistic and only sees good in people.

Question 16

The process of attracting qualified job applicants is called

Accepted Answer

A)  development. 
B)  orientation. 
C)  selection. 
D)  training. 
E)  recruiting. 
A)  development. 
B)  orientation. 
C)  selection. 
D)  training. 
E)  recruiting.

Question 17

The city government of St. Louis wants to be certain that its employment tests are legal. Therefore, it will be careful to use

Accepted Answer

A)  only personality tests. 
B)  only OSHA-approved tests. 
C)  tests approved by the city council, the highest local law-making body. 
D)  tests that are valid predictors of personality. 
E)  tests that are valid predictors of on-the-job performance. 
A)  only personality tests. 
B)  only OSHA-approved tests. 
C)  tests approved by the city council, the highest local law-making body. 
D)  tests that are valid predictors of personality. 
E)  tests that are valid predictors of on-the-job performance.

Question 18

The Employee Retirement Income Security Act of 1974 provides federal insurance for bankrupt retirement plans. It also

Accepted Answer

A)  requires every firm to provide a retirement plan for its employees. 
B)  regulates the degree to which employees can be exposed to hazardous substances. 
C)  specifies that if a retirement plan is provided, it must be managed in the best interests of employees. 
D)  requires all employees to retire by age 70. 
E)  established the National Labor Relations Board. 
A)  requires every firm to provide a retirement plan for its employees. 
B)  regulates the degree to which employees can be exposed to hazardous substances. 
C)  specifies that if a retirement plan is provided, it must be managed in the best interests of employees. 
D)  requires all employees to retire by age 70. 
E)  established the National Labor Relations Board.

Question 19

HR Solutions, Inc. (HRSI)
HR Solutions, Inc. (HRSI) is a human resources management company that specializes in helping small companies learn the proper ways of handling human resources issues and activities. The company teaches the various activities that are involved in HR management, as well as teaching companies how to plan for the future. HRSI even helps companies downsize without having their reputations suffer. However, according to HRSI, an ideal situation would be one where all companies downsize simply by attrition. Another main objective of HRSI is to increase cultural diversity within every organization that it helps. HRSI management believes that this diversity is the key to the introduction of successful new ideas into any organization.
HRSI is in the process of hiring new employees. This is a critical decision for the company because it is supposed to be the expert on this issue. Once the selection is done, HRSI will need to train its employees effectively so that they will be able to maintain the good image of the company.
-Refer to HR Solutions, Inc. Maintaining human resources involves which of the following?

Accepted Answer

A)  Selection 
B)  Recruiting 
C)  Compensation 
D)  Job analysis 
E)  Checking references 
A)  Selection 
B)  Recruiting 
C)  Compensation 
D)  Job analysis 
E)  Checking references

Question 20

Affirmative action in human resources practices requires employers with fifty or more employees holding federal government contracts in excess of $50,000 to actively encourage job applications from members of minority groups and

Accepted Answer

A)  hire qualified employees from minority groups not fully represented in their organizations. 
B)  pay equal wages for equal work. 
C)  refrain from discrimination on the basis of sex, race, color, or religion. 
D)  refrain from discrimination based on age. 
E)  outlaw retirement of employees before age 70. 
A)  hire qualified employees from minority groups not fully represented in their organizations. 
B)  pay equal wages for equal work. 
C)  refrain from discrimination on the basis of sex, race, color, or religion. 
D)  refrain from discrimination based on age. 
E)  outlaw retirement of employees before age 70.

Exam 9: Attracting and Retaining the Best Employees

The process of acquainting new employees with an organization is called orientation.

Activities that increase employee satisfaction such as satisfaction surveys, employee communication programs, exit interviews, and fair treatment are all part of which phase of the human resources management process?

A collection of data on prevailing wage rates in an industry or geographic area is called a(n)

Teaching employees new jobs, skills, and more effective ways of doing their present jobs is called

The wage structure is almost always developed on the basis of job evaluation.

A list of key personnel as well as possible successors within a firm is called

A list of skills, abilities, education, and experience required for a position is called a job analysis.

When demand is forecast to be greater than supply, plans must be made to reduce the size of the workforce.

Gathering information about applicants for a position and choosing the most appropriate applicant is called

Soon after an employee was appraised, Cesar Dominguez discussed the results, explaining the basis for presenting rewards and telling the employee how to improve performance. In so doing, Cesar is providing

Critics of comparable worth argue that

Suppose your state has enacted a law that demands equal compensation for jobs requiring about the same level of education, training, and skills. This concept is called

Over the years, EnterBank management has successfully used the process of preparing managers and other professionals to assume increased responsibility in present and future positions. This practice is referred to as

Although she is aware that Tim's performance over the past year has not been quite up to standards, Daniella, his superior, left the impression on Tim after a performance appraisal interview that he is doing a great job and to keep up the good work. Daniella has a problem with

The process of attracting qualified job applicants is called

The city government of St. Louis wants to be certain that its employment tests are legal. Therefore, it will be careful to use

The Employee Retirement Income Security Act of 1974 provides federal insurance for bankrupt retirement plans. It also

Affirmative action in human resources practices requires employers with fifty or more employees holding federal government contracts in excess of $50,000 to actively encourage job applications from members of minority groups and

Exploring the World of Business and Economics

A: Being Ethical and Socially Responsible

B: Being Ethical and Socially Responsible

A: Exploring Global Business

B: Exploring Global Business

Choosing a Form of Business Ownership

Small Business, Entrepreneurship, and Franchises

Understanding the Management Process

Creating a Flexible Organization

Producing Quality Goods and Services

Motivating and Satisfying Employees and Teams

Enhancing Union-Management Relations

Building Customer Relationships Through Effective Marketing

A: Creating and Pricing Products That Satisfy Customers

B: Creating and Pricing Products That Satisfy Customers

Wholesaling, Retailing, and Physical Distribution

Developing Integrated Marketing Communications

Social Media, E-Business, and Accounting

Using Management and Accounting Information

Understanding Money, Banking, and Credit

Mastering Financial Management

A: Understanding Personal Finances and Investments

B: Understanding Personal Finances and Investments

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