Exam 10: Scheduling Appointments

Approaching a situation with caution is using __________.

Time is one of the physician's most valuable commodities.

Larry is experiencing severe pain in his back and shoulder area.He should be seen:

Patients who are returning to the office and have previously seen the physician are called __________.

Open office hours do not work well for most practices.

Appointments for established patients usually take longer.

Which types of outpatient procedures might be scheduled by the physician's office?

If a patient has been waiting longer than ________ minutes past his or her appointment time, the medical assistant should offer to reschedule the appointment.

What should the medical assistant remember when dealing with the appointments in the appointment book if the physician is ill?

Sammie has an excruciating migraine headache and has been nauseated for 2 days.She should be seen:

Physicians rarely use medical bags for outside visits, so the medical assistant need not be concerned about such bags.

A space of time between events is intermittent.

The information in the appointment book must be legible, because it:

The physician's habits should not influence appointment scheduling.

Which is the best approach for efficiently handling the scheduling of patients due for an appointment?

A person who fails to keep an appointment without giving advance notice is called a:

Patients should feel confident in their physician and the members of the office staff.

A physician may discontinue care if the patient habitually fails to show up for appointments.

Dr.Brown wants Terri to come in and have blood drawn for a blood test to determine whether she has an infection.She should be seen:

A thing that is necessary to achieve an end or to carry out a function is called a(n) __________.