Question 1

__________ means to furnish with notes, which are usually critical or explanatory.

Accepted Answer

Annotating
Annotatin

Question 2

United Parcel Service, Federal Express, and the U.S.Postal Service are all private delivery services.

Accepted Answer

A) True 
 B)False

Question 3

Arrange these names in alphabetic order.Select the sequence of numbers that reflects the correct alphabetic order. (1) Morton, Dianne
(2) Marsh, Danielle
(3) McDouglass, Dillard
(4) MacDouglas, David

Accepted Answer

A) (1), (2), (3), (4) 
B) (3), (2), (4), (1) 
C) (2), (3), (1), (4) 
D) (4), (2), (3), (1) 
A) (1), (2), (3), (4) 
B) (3), (2), (4), (1) 
C) (2), (3), (1), (4) 
D) (4), (2), (3), (1)

Question 4

Which of the following affects the reader's impression of paper communication?

Accepted Answer

A) Substance number 
B) Quality 
C) Girth 
D) Color 
A) Substance number 
B) Quality 
C) Girth 
D) Color

Question 5

Notations such as "special delivery" should be typed on the envelope in the upper left corner under the return address.

Accepted Answer

A) True 
 B)False

Question 6

Which type of special postal service would you use for a heavy, expensive piece of medical equipment being returned to the manufacturer for a refund?

Accepted Answer

A) Registered 
B) First class 
C) Certified 
D) Special delivery 
A) Registered 
B) First class 
C) Certified 
D) Special delivery

Question 7

-Annotating incoming letters for physicians can help them by:

Accepted Answer

A) preventing them from wasting time with "junk" mail sorting 
B) drawing their attention to the most important parts of the letters 
C) researching the information needed to answer the letter 
D) allowing them to see suggested responses 
A) preventing them from wasting time with "junk" mail sorting 
B) drawing their attention to the most important parts of the letters 
C) researching the information needed to answer the letter 
D) allowing them to see suggested responses

Question 8

A declarative sentence asks a question.

Accepted Answer

A) True 
 B)False

Question 9

What is the purpose of noting "c: Alice Adams, M.D." at the bottom of a letter?

Accepted Answer

A) To request that the receiver make a copy of the letter for Dr.Adams 
B) To instruct the medical assistant to send the same letter to Dr.Adams 
C) To advise the receiver that a duplicate letter has been sent to Dr.Adams 
D) To tell the receiver that Dr.Adams has more information about the subject of the letter 
A) To request that the receiver make a copy of the letter for Dr.Adams 
B) To instruct the medical assistant to send the same letter to Dr.Adams 
C) To advise the receiver that a duplicate letter has been sent to Dr.Adams 
D) To tell the receiver that Dr.Adams has more information about the subject of the letter

Question 10

Setting even with the edge of a typed page or column, or having no indentation, is called:

Accepted Answer

A) flush 
B) annotated 
C) archaic 
D) superfluous 
A) flush 
B) annotated 
C) archaic 
D) superfluous

Question 11

Which of the following is not a basic sentence structure pattern?

Accepted Answer

A) Subject-complement 
B) Subject-object 
C) Subject-clause 
D) Subject-predicate 
A) Subject-complement 
B) Subject-object 
C) Subject-clause 
D) Subject-predicate

Question 12

Which of the following dates is written correctly for inclusion in the heading of a letter?

Accepted Answer

A) 5/1/07 
B) May 1st, 2007 
C) May 1, 2007 
D) May 1, '07 
A) 5/1/07 
B) May 1st, 2007 
C) May 1, 2007 
D) May 1, '07

Question 13

Good __________ is essential to writing effective, professional business letters.

Accepted Answer

grammar
Good grammar

Question 14

Which size letterhead is appropriate for most business correspondence?

Accepted Answer

A) 5 1/2 ´ 8 1/2 inches 
B) 7 1/4 ´ 10 1/2 inches 
C) 8 1/2 ´ 11 inches 
D) 17 ´ 22 inches 
A) 5 1/2 ´ 8 1/2 inches 
B) 7 1/4 ´ 10 1/2 inches 
C) 8 1/2 ´ 11 inches 
D) 17 ´ 22 inches

Question 15

__________ is a process of preparing a publication for printing by altering, adapting, or refining the text.

Accepted Answer

Editing
Editing means to prepa

Question 16

A marking in paper resulting from differences in thickness usually produced by the pressure of a projecting design in the mold is called a:

Accepted Answer

A) girth 
B) portfolio 
C) watermark 
D) bond 
A) girth 
B) portfolio 
C) watermark 
D) bond

Question 17

Business letters are usually __________ spaced.

Accepted Answer

A) single 
B) one and a half 
C) double 
D) one and a quarter 
A) single 
B) one and a half 
C) double 
D) one and a quarter

Question 18

Which is true about the forever stamp?

Accepted Answer

A) It expires. 
B) It can be used regardless of the current purchase price. 
C) Extra postage must be paid if the stamp was purchased at a price less than the current postal rate 
D) It is unpopular. 
A) It expires. 
B) It can be used regardless of the current purchase price. 
C) Extra postage must be paid if the stamp was purchased at a price less than the current postal rate 
D) It is unpopular.

Question 19

A substance number is based on the __________ of a ream of paper.

Accepted Answer

weight
A substance n

Question 20

Which type of mail is automatically insured up to $100 free of charge?

Accepted Answer

A) Priority 
B) Express 
C) First class 
D) Registered 
A) Priority 
B) Express 
C) First class 
D) Registered

Exam 13: Written Communications and Mail Processing

__________ means to furnish with notes, which are usually critical or explanatory.

United Parcel Service, Federal Express, and the U.S.Postal Service are all private delivery services.

Arrange these names in alphabetic order.Select the sequence of numbers that reflects the correct alphabetic order. (1) Morton, Dianne (2) Marsh, Danielle (3) McDouglass, Dillard (4) MacDouglas, David

Which of the following affects the reader's impression of paper communication?

Notations such as "special delivery" should be typed on the envelope in the upper left corner under the return address.

Which type of special postal service would you use for a heavy, expensive piece of medical equipment being returned to the manufacturer for a refund?

-Annotating incoming letters for physicians can help them by:

A declarative sentence asks a question.

What is the purpose of noting "c: Alice Adams, M.D." at the bottom of a letter?

Setting even with the edge of a typed page or column, or having no indentation, is called:

Which of the following is not a basic sentence structure pattern?

Which of the following dates is written correctly for inclusion in the heading of a letter?

Good __________ is essential to writing effective, professional business letters.

Which size letterhead is appropriate for most business correspondence?

__________ is a process of preparing a publication for printing by altering, adapting, or refining the text.

A marking in paper resulting from differences in thickness usually produced by the pressure of a projecting design in the mold is called a:

Business letters are usually __________ spaced.

Which is true about the forever stamp?

A substance number is based on the __________ of a ream of paper.

Which type of mail is automatically insured up to $100 free of charge?

Becoming a Successful Student

The Healthcare Industry

The Medical Assisting Profession

Professional Behavior in the Workplace

Interpersonal Skills and Human Behavior

Medicine and Ethics

Medicine and Law

Computer Concepts

Telephone Techniques

Scheduling Appointments

Patient Reception and Processing

Office Environment and Daily Operations

The Paper Medical Record Formerly Medical Records Management

The Electronic Medical Record

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Privacy in the Physicians Office

Basics of Diagnostic Coding

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Basics of Health Insurance

The Health Insurance Claim Form

Professional Fees, Billing, and Collecting

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Principles of Pharmacology

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