Question 1

The end result of activity is known as

Accepted Answer

A)  measurement. 
B)  gratuity. 
C)  performance. 
D)  return on equity. 
E)  achievement. 
A)  measurement. 
B)  gratuity. 
C)  performance. 
D)  return on equity. 
E)  achievement.

Question 2

People tend to substitute behaviors that are recognized and rewarded for those behaviors that are ignored,without regard to their contribution to goal accomplishment.

Accepted Answer

A) True 
 B)False

Question 3

What term describes when activities originally intended to help managers attain corporate objectives become ends in themselves or are adapted to meet ends other than those for which they were intended?

Accepted Answer

A)  economic rationality 
B)  minimal acceptable behavior 
C)  goal displacement 
D)  closed system thinking 
E)  Machiavellianism 
A)  economic rationality 
B)  minimal acceptable behavior 
C)  goal displacement 
D)  closed system thinking 
E)  Machiavellianism

Question 4

ABC accounting allows accountants to charge costs more accurately than the traditional method because it allocates overhead far more precisely.

Accepted Answer

A) True 
 B)False

Question 5

International transfer pricing is primarily used not to evaluate performance,but to minimize taxes.

Accepted Answer

A) True 
 B)False

Question 6

Enterprise risk management is being adopted because of the increasing amount of environmental uncertainty that can affect an entire corporation.

Accepted Answer

A) True 
 B)False

Question 7

Which of the following is not descriptive of responsibility centers?

Accepted Answer

A)  They are used to the extent that they can isolate specific functional units such as R&D. 
B)  Each responsibility center has its own budget and is evaluated on its use of budgeted resources. 
C)  The responsibility center coordinates all the functional areas and project developments to implement the strategic decision plan. 
D)  The center uses resources to produce a service or a product. 
E)  A responsibility center is headed by the manager responsible for the center's performance. 
A)  They are used to the extent that they can isolate specific functional units such as R&D. 
B)  Each responsibility center has its own budget and is evaluated on its use of budgeted resources. 
C)  The responsibility center coordinates all the functional areas and project developments to implement the strategic decision plan. 
D)  The center uses resources to produce a service or a product. 
E)  A responsibility center is headed by the manager responsible for the center's performance.

Question 8

What percent of U.S.employers use some form of electronic monitoring in the workplace as reported in a 2015 study?

Accepted Answer

A)  0% 
B)  17% 
C)  30% 
D)  47% 
E)  67% 
A)  0% 
B)  17% 
C)  30% 
D)  47% 
E)  67%

Question 9

All of the following are examples of output controls EXCEPT

Accepted Answer

A)  sales quotas. 
B)  specific cost reduction objectives. 
C)  profit objectives. 
D)  getting to work on time. 
E)  surveys of customer satisfaction. 
A)  sales quotas. 
B)  specific cost reduction objectives. 
C)  profit objectives. 
D)  getting to work on time. 
E)  surveys of customer satisfaction.

Question 10

What amount of the typical CEO pay package in 2015 was in cash?

Accepted Answer

A)  10% 
B)  20% 
C)  33% 
D)  50% 
E)  75% 
A)  10% 
B)  20% 
C)  33% 
D)  50% 
E)  75%

Question 11

The union of all of a company's major business activities from order processing to production within a single family of software modules is known as

Accepted Answer

A)  enterprise resource planning. 
B)  enterprise strategic planning. 
C)  information system planning. 
D)  united resource planning. 
E)  united strategic planning. 
A)  enterprise resource planning. 
B)  enterprise strategic planning. 
C)  information system planning. 
D)  united resource planning. 
E)  united strategic planning.

Question 12

What is ERP? What are the three reasons why ERP could fail?

Accepted Answer

ERP is enterprise resource planning.ERP

Question 13

The present value of the anticipated future stream of cash flows from the business plus the value of the company if liquidated is referred to as

Accepted Answer

A)  return on assets. 
B)  ROVA. 
C)  earnings per share. 
D)  shareholder value. 
E)  ROI. 
A)  return on assets. 
B)  ROVA. 
C)  earnings per share. 
D)  shareholder value. 
E)  ROI.

Question 14

RFID

Accepted Answer

A)  is radio frequency identification. 
B)  replaces cell phones. 
C)  replaces wireless barcodes. 
D)  has not currently been widely implemented. 
E)  is not permitted by government contractors. 
A)  is radio frequency identification. 
B)  replaces cell phones. 
C)  replaces wireless barcodes. 
D)  has not currently been widely implemented. 
E)  is not permitted by government contractors.

Question 15

The balanced scorecard approach to evaluation and control assigns to each goal/objective in an area one or more measures that are each essential for achieving a desired strategic option.These measures are called

Accepted Answer

A)  critical success factors. 
B)  strategic factors. 
C)  key performance measures. 
D)  behavioral measures. 
E)  responsibility centers. 
A)  critical success factors. 
B)  strategic factors. 
C)  key performance measures. 
D)  behavioral measures. 
E)  responsibility centers.

Question 16

If marketing attains its goal at the expense of rising production costs for the manufacturing department,the end result of marketing's achievements and manufacturing's cost increases reflects

Accepted Answer

A)  behavior substitution. 
B)  suboptimization. 
C)  resource allocation. 
D)  resource optimization. 
E)  strategy optimization. 
A)  behavior substitution. 
B)  suboptimization. 
C)  resource allocation. 
D)  resource optimization. 
E)  strategy optimization.

Question 17

Benchmarking has been decreasing in popularity as companies emphasize uniqueness.

Accepted Answer

A) True 
 B)False

Question 18

The use of timely,quantifiable standards guarantees good performance.

Accepted Answer

A) True 
 B)False

Question 19

The continual process of measuring products,services,and practices against the toughest competitors or those companies recognized as industry leaders is

Accepted Answer

A)  total quality management. 
B)  benchmarking. 
C)  action planning. 
D)  reengineering. 
E)  management by objectives. 
A)  total quality management. 
B)  benchmarking. 
C)  action planning. 
D)  reengineering. 
E)  management by objectives.

Question 20

Behavior substitution occurs when

Accepted Answer

A)  a division or functional unit views itself as a separate entity and refuses to cooperate with other divisions or units in order to keep its performance measures at a high level. 
B)  there is a failure to produce at or near full capacity. 
C)  individuals are placed into positions not suited to their abilities. 
D)  individuals focus more of their attention on those aspects which are measurable than on those which are not. 
E)  managers concentrate too much on short-term performance objectives. 
A)  a division or functional unit views itself as a separate entity and refuses to cooperate with other divisions or units in order to keep its performance measures at a high level. 
B)  there is a failure to produce at or near full capacity. 
C)  individuals are placed into positions not suited to their abilities. 
D)  individuals focus more of their attention on those aspects which are measurable than on those which are not. 
E)  managers concentrate too much on short-term performance objectives.

The end result of activity is known as

People tend to substitute behaviors that are recognized and rewarded for those behaviors that are ignored,without regard to their contribution to goal accomplishment.

What term describes when activities originally intended to help managers attain corporate objectives become ends in themselves or are adapted to meet ends other than those for which they were intended?

ABC accounting allows accountants to charge costs more accurately than the traditional method because it allocates overhead far more precisely.

International transfer pricing is primarily used not to evaluate performance,but to minimize taxes.

Enterprise risk management is being adopted because of the increasing amount of environmental uncertainty that can affect an entire corporation.

Which of the following is not descriptive of responsibility centers?

What percent of U.S.employers use some form of electronic monitoring in the workplace as reported in a 2015 study?

All of the following are examples of output controls EXCEPT

What amount of the typical CEO pay package in 2015 was in cash?

The union of all of a company's major business activities from order processing to production within a single family of software modules is known as

What is ERP? What are the three reasons why ERP could fail?

The present value of the anticipated future stream of cash flows from the business plus the value of the company if liquidated is referred to as

RFID

The balanced scorecard approach to evaluation and control assigns to each goal/objective in an area one or more measures that are each essential for achieving a desired strategic option.These measures are called

If marketing attains its goal at the expense of rising production costs for the manufacturing department,the end result of marketing's achievements and manufacturing's cost increases reflects

Benchmarking has been decreasing in popularity as companies emphasize uniqueness.

The use of timely,quantifiable standards guarantees good performance.

The continual process of measuring products,services,and practices against the toughest competitors or those companies recognized as industry leaders is

Behavior substitution occurs when

Basic Concepts in Strategic Management

Corporate Governance

Social Responsibility and Ethics in Strategic Management

Environmental Scanning and Industry Analysis

Organizational Analysis and Competitive Advantage

Strategy Formulation: Business Strategy

Strategy Formulation: Corporate Strategy

Strategy Formulation: Functional Strategy and Strategic Choice

Strategy Implementation: Global Strategy

Strategy Implementation: Organizing and Structure

Strategy Implementation: Staffing and Directing

Suggestions for Case Analysis

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Exam 12: Evaluation and Control

The end result of activity is known as

People tend to substitute behaviors that are recognized and rewarded for those behaviors that are ignored,without regard to their contribution to goal accomplishment.

What term describes when activities originally intended to help managers attain corporate objectives become ends in themselves or are adapted to meet ends other than those for which they were intended?

ABC accounting allows accountants to charge costs more accurately than the traditional method because it allocates overhead far more precisely.

International transfer pricing is primarily used not to evaluate performance,but to minimize taxes.

Enterprise risk management is being adopted because of the increasing amount of environmental uncertainty that can affect an entire corporation.

Which of the following is not descriptive of responsibility centers?

What percent of U.S.employers use some form of electronic monitoring in the workplace as reported in a 2015 study?

All of the following are examples of output controls EXCEPT

What amount of the typical CEO pay package in 2015 was in cash?

The union of all of a company's major business activities from order processing to production within a single family of software modules is known as

What is ERP? What are the three reasons why ERP could fail?

The present value of the anticipated future stream of cash flows from the business plus the value of the company if liquidated is referred to as

RFID

The balanced scorecard approach to evaluation and control assigns to each goal/objective in an area one or more measures that are each essential for achieving a desired strategic option.These measures are called

If marketing attains its goal at the expense of rising production costs for the manufacturing department,the end result of marketing's achievements and manufacturing's cost increases reflects

Benchmarking has been decreasing in popularity as companies emphasize uniqueness.

The use of timely,quantifiable standards guarantees good performance.

The continual process of measuring products,services,and practices against the toughest competitors or those companies recognized as industry leaders is

Behavior substitution occurs when

Basic Concepts in Strategic Management

Corporate Governance

Social Responsibility and Ethics in Strategic Management

Environmental Scanning and Industry Analysis

Organizational Analysis and Competitive Advantage

Strategy Formulation: Business Strategy

Strategy Formulation: Corporate Strategy

Strategy Formulation: Functional Strategy and Strategic Choice

Strategy Implementation: Global Strategy

Strategy Implementation: Organizing and Structure

Strategy Implementation: Staffing and Directing

Suggestions for Case Analysis

Filters