Exam 12: Evaluation and Control

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ERP unites all of a company's major business activities,from order processing to production,within a single family of software modules.

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RFID is an electronic tagging technology used to improve supply-chain efficiency in a number of companies.

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Which method of matching rewards to the accomplishment of strategic objectives compensates managers for achieving objectives set over a multi-year period?

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The ISO 9000 Standards Series,developed by the International Standards Association of Geneva,Switzerland,is an example of a behavior control.

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The comparison of the expected cost of production against the actual cost of production typically occurs in the

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What is the balanced scorecard? What are the four areas to be addressed?

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What is the most commonly used measure of corporate performance (in terms of profits)? Discuss the limitations of using this measure.

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Stickiness and eyeballs are two non-financial performance measures used by Internet business ventures.

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One approach to better match executive rewards to the accomplishment of strategic objectives is

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All of the following are examples of behavior controls EXCEPT

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An advantage of ROI as a measure of performance is that

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A profit center is typically established whenever an organizational unit has control over both its resources and its products or services.

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Benchmarking has been found to produce the best results in companies that are already well managed.

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According to the 80/20 rule,companies should monitor the 20% of the factors that determine 80% of the results.

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