Question 1

Explain what is meant by the term expatriate failure and discuss how it can be avoided.

Accepted Answer

Expatriate failure refers to the premature return of an expatriate employee to their home country before the completion of their international assignment. This failure can occur for a variety of reasons, including cultural adjustment issues, dissatisfaction with the new work environment, family problems, or a lack of support from the employer.

To avoid expatriate failure, companies can take several proactive measures. First, they should carefully select candidates for international assignments, considering not only their technical skills but also their ability to adapt to new cultures and work environments. Training and orientation programs can also help prepare expatriates for the challenges they may face in their new location.

Providing ongoing support and resources for expatriates during their assignment is also crucial. This can include regular check-ins with a mentor or supervisor, access to counseling services for both the expatriate and their family, and opportunities for cultural integration and language learning.

Additionally, companies should strive to create a welcoming and inclusive work environment for expatriates, both in the host country and within the organization as a whole. This can help mitigate feelings of isolation or alienation that may contribute to expatriate failure.

By taking these steps, companies can increase the likelihood of a successful international assignment and reduce the risk of expatriate failure. This not only benefits the individual expatriate and their family but also contributes to the overall success of the company's global operations.

Question 2

To speed up the process of getting government approval for local operations, companies can hire home country nationals.

Accepted Answer

A) True 
 B)False  False

Question 3

Human resource planning involves collecting data on every employee including their ________.

Accepted Answer

A)  educational background 
B)  special job skills 
C)  language skills 
D)  all of the above 
A)  educational background 
B)  special job skills 
C)  language skills 
D)  all of the above D

Question 4

Which of these is a drawback of ethnocentric staffing?

Accepted Answer

A)  Expensive to relocate managers 
B)  Potentially losing control of the host-country operations 
C)  Potentially losing control of the home-country operations 
D)  Re-location of local operations in the image of home-country operations 
A)  Expensive to relocate managers 
B)  Potentially losing control of the host-country operations 
C)  Potentially losing control of the home-country operations 
D)  Re-location of local operations in the image of home-country operations

Question 5

In the honeymoon stage of culture shock, ________.

Accepted Answer

A)  new arrivals are fascinated by local sights, pleasant hospitality, and interesting habits 
B)  unpredictable quirks of the culture become annoying 
C)  emotions hit rock bottom 
D)  visitors better understand local customs and behavior and appreciate them 
A)  new arrivals are fascinated by local sights, pleasant hospitality, and interesting habits 
B)  unpredictable quirks of the culture become annoying 
C)  emotions hit rock bottom 
D)  visitors better understand local customs and behavior and appreciate them

Question 6

The extent of a company's international involvement demands a corresponding level of cultural knowledge from its employees.

Accepted Answer

A) True 
 B)False

Question 7

Scenario: Mr. Yoshimura goes to Tennessee
Mr. Yoshimura, vice president of quality control at the family company, Yoshimura Yarn, has recently been assigned to a three-year position at the company's Tennessee plant. Mr. Yoshimura has brought his wife and three teenage children with him from Yokohama to Tennessee.
-When Mr. Yoshimura went to work last week, he angrily said to a Japanese co-worker that if he never heard another country music song or was never offered another plate of grits he would be happy. Mr. Yoshimura is probably experiencing ________ of culture shock.

Accepted Answer

A)  stage 1 
B)  stage 2 
C)  stage 3 
D)  stage 4 
A)  stage 1 
B)  stage 2 
C)  stage 3 
D)  stage 4

Question 8

An ethnocentric staffing policy is most appropriate for ________.

Accepted Answer

A)  top-level management positions 
B)  mid-level management positions 
C)  lower-level management positions 
D)  all management levels 
A)  top-level management positions 
B)  mid-level management positions 
C)  lower-level management positions 
D)  all management levels

Question 9

The downside of geocentric staffing is that it is expensive.

Accepted Answer

A) True 
 B)False

Question 10

An important advantage of polycentric staffing is it ________.

Accepted Answer

A)  re-creates local operations in the image of home-country operations 
B)  eliminates the high cost of relocating expatriate managers and families 
C)  helps a company develop global managers who can adjust easily to any business environment 
D)  sends managers from home who will look out for the company's interests 
A)  re-creates local operations in the image of home-country operations 
B)  eliminates the high cost of relocating expatriate managers and families 
C)  helps a company develop global managers who can adjust easily to any business environment 
D)  sends managers from home who will look out for the company's interests

Question 11

The psychological process of readapting to one's home culture is called ________.

Accepted Answer

reverse cu

Question 12

During stage 3 of culture shock, ________.

Accepted Answer

A)  new arrivals are fascinated by local sights, pleasant hospitality, and interesting habits 
B)  unpredictable quirks of the culture become annoying 
C)  emotions hit rock bottom 
D)  visitors better understand local customs and behavior and appreciate them 
A)  new arrivals are fascinated by local sights, pleasant hospitality, and interesting habits 
B)  unpredictable quirks of the culture become annoying 
C)  emotions hit rock bottom 
D)  visitors better understand local customs and behavior and appreciate them

Question 13

Individuals from the home country manage operations outside the home country in which kind of staffing?

Accepted Answer

A)  Ethnocentric 
B)  Polycentric 
C)  Regiocentric 
D)  Geocentric 
A)  Ethnocentric 
B)  Polycentric 
C)  Regiocentric 
D)  Geocentric

Question 14

Companies typically recruit locally for nonmanagerial positions.

Accepted Answer

A) True 
 B)False

Question 15

Companies that want to give national units a degree of autonomy in decision making could choose a(n)________ staffing policy.

Accepted Answer

A)  geocentric 
B)  regiocentric 
C)  ethnocentric 
D)  polycentric 
A)  geocentric 
B)  regiocentric 
C)  ethnocentric 
D)  polycentric

Question 16

________ is the positive or negative condition of relations between a company's management and its workers.

Accepted Answer

Labor-mana

Question 17

Which of the following statements is false?

Accepted Answer

A)  Ethnocentric staffing appeals to companies that want to maintain tight control over decision making in branch offices abroad. 
B)  Ethnocentric companies formulate policies designed to work in every county in which they operate. 
C)  Ethnocentrism is usually pursued at all levels of an organization. 
D)  When a company uses ethnocentric staffing, individuals from the home country manage operations abroad. 
A)  Ethnocentric staffing appeals to companies that want to maintain tight control over decision making in branch offices abroad. 
B)  Ethnocentric companies formulate policies designed to work in every county in which they operate. 
C)  Ethnocentrism is usually pursued at all levels of an organization. 
D)  When a company uses ethnocentric staffing, individuals from the home country manage operations abroad.

Question 18

The early return by an employee from an international assignment because of inadequate job performance is called ________.

Accepted Answer

A)  culture shock 
B)  decruitment 
C)  reverse culture shock 
D)  expatriate failure 
A)  culture shock 
B)  decruitment 
C)  reverse culture shock 
D)  expatriate failure

Question 19

Ethnocentric staffing policy tends to appeal to companies that want to maintain tight control over decision making in branch offices abroad.

Accepted Answer

A) True 
 B)False

Question 20

The major disadvantage of a geocentric staffing policy is its ________.

Accepted Answer

A)  potential for losing control of the host-country operations 
B)  expense 
C)  potential for creating barriers for the host-country office 
D)  potential for losing control of the home-country operations 
A)  potential for losing control of the host-country operations 
B)  expense 
C)  potential for creating barriers for the host-country office 
D)  potential for losing control of the home-country operations

Explain what is meant by the term expatriate failure and discuss how it can be avoided.

To speed up the process of getting government approval for local operations, companies can hire home country nationals.

Human resource planning involves collecting data on every employee including their ________.

Which of these is a drawback of ethnocentric staffing?

In the honeymoon stage of culture shock, ________.

The extent of a company's international involvement demands a corresponding level of cultural knowledge from its employees.

An ethnocentric staffing policy is most appropriate for ________.

The downside of geocentric staffing is that it is expensive.

An important advantage of polycentric staffing is it ________.

The psychological process of readapting to one's home culture is called ________.

During stage 3 of culture shock, ________.

Individuals from the home country manage operations outside the home country in which kind of staffing?

Companies typically recruit locally for nonmanagerial positions.

Companies that want to give national units a degree of autonomy in decision making could choose a(n)________ staffing policy.

________ is the positive or negative condition of relations between a company's management and its workers.

Which of the following statements is false?

The early return by an employee from an international assignment because of inadequate job performance is called ________.

Ethnocentric staffing policy tends to appeal to companies that want to maintain tight control over decision making in branch offices abroad.

The major disadvantage of a geocentric staffing policy is its ________.

Globalization

Cross-Cultrual Busines

Politics, Law, and Business Ethics

Economic Systems and Development

International Trade

Business-Government Trade Relations

Foreign Direct Investment

Regional Economic Integration

International Financial Markets

International Money System

International Strategy and Organization

Analyzing International Opportunities

Selecting and Managing Entry Modes

Developing and Marketing Products

Managing International Operations

Filters

Exam 16: Hiring and Managing Employees

Explain what is meant by the term expatriate failure and discuss how it can be avoided.

To speed up the process of getting government approval for local operations, companies can hire home country nationals.

Human resource planning involves collecting data on every employee including their ________.

Which of these is a drawback of ethnocentric staffing?

In the honeymoon stage of culture shock, ________.

The extent of a company's international involvement demands a corresponding level of cultural knowledge from its employees.

An ethnocentric staffing policy is most appropriate for ________.

The downside of geocentric staffing is that it is expensive.

An important advantage of polycentric staffing is it ________.

The psychological process of readapting to one's home culture is called ________.

During stage 3 of culture shock, ________.

Individuals from the home country manage operations outside the home country in which kind of staffing?

Companies typically recruit locally for nonmanagerial positions.

Companies that want to give national units a degree of autonomy in decision making could choose a(n)________ staffing policy.

________ is the positive or negative condition of relations between a company's management and its workers.

Which of the following statements is false?

The early return by an employee from an international assignment because of inadequate job performance is called ________.

Ethnocentric staffing policy tends to appeal to companies that want to maintain tight control over decision making in branch offices abroad.

The major disadvantage of a geocentric staffing policy is its ________.

Globalization

Cross-Cultrual Busines

Politics, Law, and Business Ethics

Economic Systems and Development

International Trade

Business-Government Trade Relations

Foreign Direct Investment

Regional Economic Integration

International Financial Markets

International Money System

International Strategy and Organization

Analyzing International Opportunities

Selecting and Managing Entry Modes

Developing and Marketing Products

Managing International Operations

Filters