Exam 2: Ethics and Social Responsibility in Business

Define business ethics.

The federal agency charged with enforcing laws to protect the environment is the

What are some of the social factors that affect ethical decisions?

Echo Air Company (EAC)Echo Air Co.is a well-known establishment in the airline business.It is currently one of the top firms in the industry.The company prides itself on good customer service and being concerned with the broader societal good.EAC management is not only concerned with doing things right,but also with doing the right things.Many of their decisions reflect this philosophy.Initially,the company had a problem with employees reporting their suspicions about unethical behavior to the press instead of to EAC management.As a result,the company made sure its employees knew the firm's guidelines on fixing ethical issues.EAC also developed a code of conduct based on standards that continue to be upheld within the company.Since the code of conduct has been put in place,there have been fewer ethical violations.Although employee salaries at EAC are not as high as those at competing firms,the company experiences very low employee turnover.The firm has created a corporate culture that not only makes its employees want to stay,but that also results in higher profits.If EAC can maintain the relationship it has built with its employees and customers,it will have little difficulty keeping up its remarkable success. -Refer to Echo Air Company.To fix the ethical issue problems,EAC management should have implemented all of the following guidelines for making ethical decisions except which one?

Alpha College would like to increase the number of minority employees at all levels within the organization.It would like to do this to ensure that minorities are represented within the organization in approximately the same proportion as in the surrounding community.Which of the following would accomplish these goals?

You are the executive vice president for Netherland Tires.You have the responsibility to locate land for a new distribution center in Mississippi,and you own over 1,000 acres of land near one site in Tupelo.This could create for you

A key step in developing and implementing a social responsibility program is the environmental audit.

What would opponents of the socioeconomic model argue to support their position?

There are many more socially responsible businesses today than there were ten years ago.

In the first three decades of the twentieth century,working conditions were horrible and dangerous,and abuses were common.Most people of the time believed these abuses would be rectified by

Erica buys a new pillow and rips off the manufacturer's tag.She then reads the tag and is amused at its warning that,under penalty of law,the tag should not be removed and the pillow could cause suffocation.What consumer right is the manufacturer guarding against?

Manna's Coffee ​Eun-Sang is a highly respected person within her community.She is Asian in a largely Caucasian-populated area.Since Eun-Sang was looking for a new job,she went to a new company in the area called Manna's Coffee,where she applied for a position.After the interview,Eun-Sang felt confident that she would be hired because of her qualifications.However,she did not get a call back.Initially,Nancy did not think twice about it,but she felt differently when she visited the same coffee store later to purchase something for a friend.The company had hired an inexperienced Caucasian male with a history of unemployment.At this point,Eun-Sang was quite aggravated,but she left the issue alone.??She ended up asking an associate for an espresso machine.The employee informed Eun-Sang where the machine was located and retrieved it for her.Eun-Sang asked if there were any other espresso machines of higher quality.When the associate said no,Eun-Sang purchased the item and left.After she gave the gift to her friend,she noticed a much better quality espresso machine that someone else had given her.Eun-Sang asked where they had purchased it,and they responded,"Manna's Coffee." -Refer to Manna's Coffee.Eun-Sang's right to product options in buying an espresso machine is known as

The $1.6 billion Superfund created in 1980 is to be used to develop successful ways of storing land pollutants.

Consumerism consists of all activities undertaken to protect the rights of consumers.

Fei Alix is an ethics officer at a large financial institution.She likely performs all of the following duties except

What sort of information should be included in a social audit? Who would prepare the audit? How would such a document be used?

The economic model of social responsibility places primary emphasis on

Bob,a restaurant supplies and equipment business manager,believes in the economic model of social responsibility.Which of the following would most likely be a quote from Bob in relation to social responsibility?

Business ethics

​Starbucks investigates coffee bean growing regions and before it contracts to buy the beans from local growers,sets up clinics to inoculate residents from diseases in the area,provides sources of clean water for the villages,and otherwise works to improve the standard of living for the residents.This is an example of the company acting on its perception of its