Exam 2: Ethics and Social Responsibility in Business

Wonder Bread advertised that its bread "builds strong bodies." This claim was considered deceptive and thus a violation of the consumer's right to ____.The claim was a violation not because it was untrue but because the same claim was true of other breads,and people seeing the advertisement might have thought that Wonder Bread was unique.

People exposed to loud noises for a long time can suffer permanent hearing loss.

The company you work for recently has committed itself to implementing a program of social responsibility.After the company has gotten the commitment of top executives,planned the program,and appointed a program director,you suggest that a(n)____ be prepared periodically to evaluate the success of the program.

Whirlpool fails to provide an instruction manual with a certain type of new washing machine.Which basic consumer right does Whirlpool's action violate?

What would proponents of the socioeconomic model argue to support their position?

The governments of the United States and Canada have recently signed an agreement to cooperate in eliminating acid rain.Their efforts are primarily an attempt to reduce

Business ethics rarely involves the application of moral standards to the business activity of a normal company.

Brice stormed into the office,exclaiming,"That's the last straw! I've experienced unethical behavior at this company one time too many.I'll be calling the press immediately." It appears that Brice is about to engage in

The socioeconomic model of social responsibility

All of the following are arguments against increased social responsibility except

The hard-core unemployed are made up of mentally ill individuals and those with prior criminal convictions.

What are the three sets of factors that influence the standards of behavior in an organization?

The EPA was created by the government to develop new and improved ways to clean and improve the environment.

The major forces in consumerism are

Relationships with customers and coworkers rarely create ethical problems.

One reason American business must be concerned about product safety is that

Suppose a manager at the Post-it Brand has recently become aware that employees are taking office supplies home and taking longer coffee and lunch breaks than the personnel policy allows.The manager finds these are widespread practices and wants to solve the problem.The best way to do this would be to

Define the doctrine of caveat emptor.

Ethics is the study of right and wrong and of the morality of the choices we make.

Echo Air Company (EAC)Echo Air Co.is a well-known establishment in the airline business.It is currently one of the top firms in the industry.The company prides itself on good customer service and being concerned with the broader societal good.EAC management is not only concerned with doing things right,but also with doing the right things.Many of their decisions reflect this philosophy.Initially,the company had a problem with employees reporting their suspicions about unethical behavior to the press instead of to EAC management.As a result,the company made sure its employees knew the firm's guidelines on fixing ethical issues.EAC also developed a code of conduct based on standards that continue to be upheld within the company.Since the code of conduct has been put in place,there have been fewer ethical violations.Although employee salaries at EAC are not as high as those at competing firms,the company experiences very low employee turnover.The firm has created a corporate culture that not only makes its employees want to stay,but that also results in higher profits.If EAC can maintain the relationship it has built with its employees and customers,it will have little difficulty keeping up its remarkable success. -Refer to Echo Air Company.Since the company created its code of conduct,employees have limited ____,or amount of freedom to perform an unethical act.