Exam 10: Strategic Technology and Enterprise Systems

Yammer is the social collaboration tool of choice for SharePoint.

________ provides tools for setting up employee social network platforms and company wikis;and can be used to set up a secure,access-controlled extranet site to share with external partners in the supply chain,and contractors.

Typically,ERP systems are acquired by purchasing or leasing in a(n)________arrangement.

The latest ERP solutions are designed with a focus on social collaboration,deployment flexibility,faster response,and accessibility from mobile devices.

Which of the following does not describe enterprise systems?

Some enterprises choose to avoid the challenges of integration enterprise systems by creating a new system that replaces the full functionality of the old one.This option is the lowest cost and least risky.

________ operations are activities that support the fulfillment of orders.

Organizations continue to run older business systems,called ________ because they form the core of mission-critical computing systems.

Supply chain links are managed rather than the entire chain;therefore,a company can only manage the links that it actually touches.

All of the following are enterprise social networks or platforms except ________.

________,also known as additive manufacturing,could revolutionize production processes and have far-reaching future implications for product supply chains.

Accounting,inventory management,and shipping are part of order fulfillment and referred to as __________ operations.

From a technology perspective,ERP is the software infrastructure that links an enterprise's internal applications and supports its external business processes.

.A key factor in lowering manufacturing or production costs is________ management

Implementing an enterprise system is challenging because it requires extensive organizational changes.Which of the following is not one of the required changes?

Benefits of CRM include increases in number of deals closed,cost avoidance,reductions in inventory costs,and increased customer satisfaction,loyalty,and retention.

________ provides a hybrid infrastructure and capabilities to manage enterprise apps and data.

The latest ERP solutions are designed with a focus on __________.

As global supply chains become more complex and expansive,companies want to leverage analytics that produce insights to improve customer service and reduce costs and risk.

Retailers plan to make significant investments to build their ________ capabilities to satisfy consumers' demand for fast delivery.